An amazing company with wonderful customer service! The speed is so much better with 3 Rivers…read moreCommunications than with DSL. Thankful there's another options for internet!

The service is constantly out, and we generally are not given any information whatsoever as to when…read morethe Internet will be back. There's been 3 major outages in the last 2 months alone! Not sure what's going on, but I hope you can figure it out.

I need just phone service in a nursing home for my mother…read moreHaving a wired phone near her is important, as navigating a cell phone has become difficult. They get lost, turned off, and the charger gets lost. I was shocked to find the price to be $43 / month for just phone service. That seems very high, unlimited phone calls on her cell are only $17 / month. Is there a better provided in South Ft. Wayne IN?

Left Frontier and can only say service and cost were the worst. Paid $104.99 per month for 500/500…read morewhich when I measured it was always less that 300/300. Dropped signals buffering everyday. Reaching someone by phone was impossible. No office to visit either. Changed over to another provider and now have 1GB/1Gb for $50.00 a month. No increase for 5 years with unlimited plan. Best wireless signal I have ever had. Frontier sucks!

I don't know why people have such bad things to say about Comcast. I've been a Comcast customer for…read moreover 10 years and I think they're great to work with. Their customer service whether in-person or over the phone has always been good. I have no complaints whatsoever about the customer service provided. I particularly appreciate that most of their tech support is local, so you're not calling someone in another country and dealing with a language barrier. Now as far as their services are concerned, I have Internet through Comcast but I no longer have cable TV. For Internet Comcast is the best value around with super fast speeds, decent monthly rates, and good technical support when you need it. But as far as cable TV is concerned I think Dish is a better option. Comcast On Demand never worked in my house or when it did occasionally work I wasn't very impressed. We dropped them for Dish and have been much happier with our TV service. My one issue with Comcast in general are their prices. I've had to constantly fight with them every 6 months to a year to get a better price. Their promotional rates are great but then when it switches to full price it's kind of ridiculous. So I have to call them every so often and negotiate a better rate. It's not a big deal but its kind of a hassle and the games you have to play to get a competitive rate gets old.

Dealing with Comcast has been one of the most frustrating customer service experiences I've had…read morewith any company. It's remarkable how a company that provides something as essential as internet service can make even the simplest issues so unnecessarily complicated. My biggest complaint is the billing. I signed up expecting a relatively straightforward monthly rate, only to discover that my bill had increased significantly after the promotional period ended. I understand that introductory pricing is common, but the difference was substantial, and trying to figure out exactly what I was being charged for was far more difficult than it should have been. Calling customer service was an exercise in patience. I spent what felt like an eternity navigating automated menus, being transferred between departments, and explaining the same issue repeatedly. One representative would tell me one thing, and the next would give me a completely different answer. At one point, I was assured that a billing adjustment had been made, only to discover that the following statement didn't reflect what I'd been promised. The internet service itself was generally usable, but occasional interruptions made the experience even more aggravating. When you're paying a premium for reliable internet, you shouldn't have to spend additional time troubleshooting problems or arguing over your bill. What bothers me most is the feeling that the company makes everything unnecessarily difficult. Signing up for service is incredibly easy, but getting a clear explanation of charges, resolving an issue, or making changes to your account seems to require an unreasonable amount of time and effort. I don't expect any company to be perfect. Mistakes happen, and technical problems are inevitable. But I do expect transparent pricing, accurate billing, and customer service representatives who can actually resolve problems without sending customers in circles. Overall, an extremely disappointing experience. Between the confusing billing, inconsistent information, and frustrating customer support, I can't recommend Comcast. One star, and that's being generous.

Great technology, fast, reliable and unlimited internet service.read more

This company comes into our neighborhood and starts digging up our personal property so that they…read morecan increase their income. When they're done with our property, it looks like hell but they don't care and then yet they had the audacity to send us a flyer that gives us the possibility of discounted rates. What does this world become when your personal property is a no value when somebody can go and start digging it up

Oh yeah this is the best place to visit these people they they very friendly I definitely like this…read moreplace.

Noah provided exceptional service. if you ever have trouble working with this company and you need…read moresomeone who listens to you and tries to meet your needs, ask for Noah. He is the man!

I had a one year contract after 9 months into that contract they raised my bill There excuse was…read morebecause we didn't have a 2 year contract which makes no sense. Needless to say that's breaking the one year contract we had very dishonest. I will finish my contract with 3 months to go then I'm done they can have theire stuff back the quality is bad during storms the value? You must be kidding. Theire kind of crooked. I mean why have a contract with a business that doesn't honor it