I'm technically challenged & momma has dementia, so we were totally lost as to why she wasn't able…read moreto receive texts on her iPhone. So off we went to Verizon near Home Depot. We were immediately greeted by Jay. He figured out what we had done in 30 seconds, and poof it was fixed! But, he wasn't done with us just yet. He looked at our plan and realized that we were paying for a plan with an international calling feature we certainly didn't need. He changed it and saved us 10$! Next he looked at the subscriptions on moms phone and found SIX that were redundant and deleted them, saving us nearly 100$ per month!!! If you ask us we think Jay is a Verizon Superhero!! So quick, yet thorough and most importantly he speaks "tech for old dummies!" 10 out of 10!! Absolutely recommend!!

Jay helped me yesterday and it was one of the best customer experiences I've had in a long time…read more Very empathetic, helpful and just overall pleasant to work with.

I am writing this review to praise the service I received from Salvator, the Atascadero AT&T store…read moremanager. I was having trouble pairing my new Apple Watch with my phone and Salvator spent 1.5 hrs with me while also on the phone with tech support to solve my problem. Salvator was extremely professional, knowledgable, calm, and committed to helping me. It bears noting that while assisting me with what was a complex problem, he was training a new employee and was the epitome of someone exhibiting multi-tasking skills. I would highly recommend the Atascadero AT&T store for your AT&T needs whether it be to make a new purchase or seek a solution to an existing problem.

Salvatore helped me in store and was very nice and helped me navigate unlocking my credit that I…read morehad froze while traveling. We made a date for installation at my home for services. on installation day, the installation team sent an email with a status option so I could check when ATT would be at my home. original time was 8 to 12. I checked status and was told ATT would be at my home in the 8:00 hour. I was happy and waited. no arrival. I checked status again at 10:30. They claimed they would be to my home by 12:00. they did not make it. I waited until after 12:00 and cancelled whole order. ATT profit for 2024 was $73.115 Billion. treat your customers better ATT.

BEWARE: this is a franchise location and it shows…read more I'm writing on behalf of my grandparents, who went in for help with their home internet. Staff refused to speak with T-Mobile corporate support, and instead pressured them to switch their phone service, confidently promising they'd get "3+ bars" at home (Corona Road area). That never happened. They had no usable service on their phones. They were also offered "free" tablets. When they tried to return everything, the store said they'd be charged $40 per box to "re-shelve" the unopened tablets. The manager wouldn't come out of her office to discuss it, and associates said there was nothing they could do. To make matters worse, the router was filed back incorrectly, so my grandparents kept getting billed for internet they couldn't use. Even after asking to close it. They ultimately had to switch their phones back to Verizon. The only bright spot: the T-Mobile store in Paso by Target (corporate-run) was kind, transparent, and actually fixed the mess. They confirmed this location is a franchise and helped resolve the outstanding issues. Our experience here was the definition of being taken advantage of, dismissed, and penalized. If you need T-Mobile help, skip this franchise and go to a corporate store (Paso by Target) instead.

The worst service. This morning I walk in and the store is pretty much empty except for 1 customer…read more& 1 employee, and I can hear people laughing in the back out of site. So obviously more than one person in the back. They continue to laugh and talk loudly, out of sight. One woman out front is helping a customer. There are cameras in the store so I'm sort of waiting for someone to come out and help her / me. She obviously cannot help the customer she is working with so she walks to the back where all of the people are and asks for some help. She obviously talks to someone and they look out and see that there is more than one person she is in charge of helping and they don't come out. After that, I ask her if there is somebody in the back that may be able to help me? She looks at the cameras and looks at me and says "someone will be with you shortly". She finally finishes with the customer she was working with and comes to help me. As soon as she starts to help me the phone rings and she answers the phone and he helps that person before helping me as I'm standing right in front of her. This is customer service 101!! I hate it when someone does this!! And why didn't someone in the back answer the phone!? Geez!! Five minutes later, she starts helping me again after finishing with the person on the phone. At the same time another customer walks in the store and she greets him and says someone will be right with him, and obviously someone is watching the camera in the back and immediately comes up from the back to help this person. What the heck!? Please DO BETTER! Also, once she started to help me, it took approximately one minute to complete the needed task. So frustrating.

Great service and rushed for me. He took the time to explain what happened and how to avoid it…read morefrom happening again.

I had some screen damage on my iPhone 11 after dropping it. No visible cracks but there were…read morehorizontal lines on the display. I figured it was time for a new phone. However, I dropped into Niles Phone Repair. Raed (pronounced Rad) diagnosed it as damage inside the phone and replaced the screen in 30 minutes and showed me the damage that was causing the problem. Works fine now and I'll stop thinking about buying a new phone. It was a great experience, and it is without hesitation that I highly recommend Niles Phone Repair. Reasonable replacement cost!

How I missed Radio Shack, I worked for them 5 years when starting college. So happy this store is…read morehere. Where else can you pickup a Thermal Fuse on the Central Coast. Eric is great, I had made some donations of old Tandy/Radio Shack equipment when I first moved in the area and now just get to enjoy picking up odds and ends.

The gentleman who helped me was very kind. He had what I needed and explained how to repair the…read moreappliance.

Parking lot is always a breeze to find a spot. They were…read moredoing some restocking around 750pm so there's was lots of stuff everywhere but not having us maneuver around, just messy looking behind register. Found what we were looking for and my son got to play Simon says. Lol.

I have always had someone ask if I need help finding anything. They are always helpful even when I…read moream not sure exactly what something is called. Everyone seems ready to help, nice, courteous and knowledgeable.

Hello good morning I requested services and I got a fast replied and the price for the repair…read moreservice are good, they answer respectfully I am thinking about it.

Obie was responsive and professional and fixed my screen in under an hour. He took the time to…read moreexplain what he was doing and I got to watch what he did. Highly recommend