Surprised with some negative reviews here as I couldn't have been more impressed with Kevin Samelko's customer service efforts, turnaround time, open communication and hand-holding through the process as we just shipped my 2019 Stinger from San Marcos, CA to Franklin, TN weeks back.
Quick to pick up the phone to call, or to immediately email back. Fully transparent. Offered to eat the cost on something if need be. Coached me up on how to handle drop-off and pick-up with the driver--while explaining how the business works and getting us squared away.
Dropped my car off in Southern California on a Saturday morning and it was in Middle Tennessee by early morning Tuesday; able to track the entire ride as I tossed an AirTag in the glove box.
Family picked up the car for me in Franklin, said the driver couldn't have been nicer and my ride was in perfect shape--settling up after the fact, only after the car was delivered and were 100% satisfied.
Would give a six-star review if it was possible. Thanks again, Kevin. read more