Here's a Yelp-ready version (slightly polished, same meaning): We needed to transport our car and a historical boat from southern Arizona to Texas. Reliable Carriers was recommended by others, and we chose them. We're glad we did. From drop-off at the hub in Chandler to delivery in Texas, communication was excellent. I especially appreciated drivers Hugh and Melanie Smith, who contacted me a day ahead of delivery with their planned arrival time and to confirm my pickup point. Our vehicles arrived in great condition. Really good value for the money, and I'd definitely use Reliable again. read more

I have used Reliable twice in the past with good results. This time the results were even better! John and Pam were super communicative during the entire time my car went from northern California to Southern Florida. The car came covered and in the same condition as when they picked it up. John and Pam were very professional and also very friendly. I wouldn't hesitate to use Reliable again (I will!) or John and Pam as our drivers. Ron M Naples, Fl. read more

Used Reliable Carriers with Hugh & Melanie Smith as the Vehicle Transportation Specialists for a Rivian going cross country. They were terrific! They gave us plenty of notice before the pickup so we could have things ready. Kept in communications with us during the transport process and delivery. Truly reliable and took great care of the car. Highly recommend! read more

As I've read now others reviews. I'm saddened by they have a good reputation and the service I received. I'd have to say the disclosure could be more out front. This company transports race cars that can be say temperamental. I had my appointment set. 3 hours before pick I'm told I'm being bumped for race cars. After complaining and also being on a time frame. They sent a driver to retrieve my car. Car started loaded. Off it went. Driver calls me the follow day, car won't start. Not sure of issue. But assured they move car in and out of trailer for other cars to be loaded. According to driver he had another driver help. Next day car is to be delivered but driver has no help to unload car and will just gave to leave on street in front of house with a garage. Or I needed to call a tow service to extract car from carrier. Mind you I paid up front $1200. For a reputable company to transport my baby. Are you kidding? You don't have a contingency plan for a car start issue??? Are you kidding me? These guys are "Professionals"?!? We had to somehow find a tow truck company who would help. Turned down by AAA been a member 40 years (That's a whole other review). This gentleman shows saves the day all the while I'm told by Reliable carrier it's not our fault your car won't start. Great contingency plan. Never again! I have second car I was preparing to ship. Well I'll be looking for a PROFESSIONAL CARRIER. By the way Reliable driver was very nice and friendly. This falls onto the company helping and supporting their drivers and most importantly their customers. Today Reliable carriers failed their customers and their own team member. read more

John and Pam took great care of my new-to-me Alfa, handling the transport from Portland to San Jose in one day! Their communication was excellent, they were friendly professional. Would definitely use Reliable next time and would be lucky to have these two. read more

Reliable Carriers - Car being unloaded - Vehicle Shipping Near Me - Canton, Michigan

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Everyone was nice, polite and respectful, questions answered promptly and completely. Drivers Teambaggs was excellent in communicating status and coordinating delivery, their excellent, prompt and polite responses relieved a lot of stress as severe weather was on the way. Before going to Reliable, I attempted to contract a local carrier that was 20% less. They were rude and offensive!!! They wouldn't answer simple questions and responded with attitude! I spent the extra and contracted Reliable and couldn't be happier! read more

Very friendly and professional and takes great care of our cars and very reliable on deliveries. Cars are delivered on time. read more

I had these guys deliver a Ms. Pac-Man machine from Massachusetts to Iowa. I used UShip and they promptly gave me a bid. It wasn't the cheapest nor the most expensive. From my research this is their bread-n-butter and they supply a much needed service. Pickup and Delivery of anything to anywhere. Especially helpful if you buy from Auction sites. I'd use these guys again. Quick, courteous, clean, and easy to work with. PS: The delivery guy didn't have a dolly. I provided one. I didn't take it as a negative. It may be a liability or space issue on truck. I was more than happy to supply my own for him to use. These guys are quick, they communicated, courteous, clean, friendly, and easy to work with... read more

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If you're looking for a quick review and don't have time to read my entire story, your main takeaway from my review is that I can't heap enough praise and appreciation upon Michael and Chloe with Reliable Carriers. Not only did they arrive for pickup at the exact time they promised, but also arrived at the delivery destination at precisely the time promised and this was after I missed their day-ahead calls which put them in a major time crunch right before Thanksgiving! This was a complicated transport as it included 5 motorcycles and one "drift car" which, if you know drift cars, has the front tires on a slant. And, the car didn't run - again, if you know drift cars, this is common! But the outstanding work that Michael and Chloe did, and why I'd give them 10 stars if that was an option, is described below. Brandy H. at the Reliable office gave me a 1 - 3 week pickup window and said she'd do her best to have the driver call the day before they would pick up. This was critical as I would have to fly out to meet them at the pickup location, since I did not live anywhere near there. Indeed, Michael and Chloe called me the day before but it was the one day I've ever had my phone service knocked out by an ATT network outage, so I never received their several calls or texts (they are persistent!). The next day, they called to say they'd be there on that day but there was no way I could get out there. Michael asked if I wanted to reschedule for pre- or post-Thanksgiving. Choosing pre-Thanksgiving meant that they would have significantly less time to drive nearly 2,000 miles home to be with their family. And, since my delivery location was in the opposite direction, my transport actually added onto their drive time. Their only concern, however, was that a pre-turkey day pickup could mean a very pricey airline ticket for me. Luckily the airfare was reasonable. Despite the huge inconvenience to them that was caused by my inability to get their original calls, they arrived on time for the rescheduled pickup and were just the tops in friendliness, professionalism and patience. While Chloe diligently checked all the VIN's and took photos of everything, we chatted as if we were longtime friends. This move was causing me a lot of stress and her friendliness and reassurances completely erased the knot in my stomach. Michael had plenty of experience dealing with drift cars and the detachable steering wheel, and he and Chloe had a precise communication system between them to push and steer this non-running car onto their truck - which, by the way, is an immaculate enclosed 18-wheeler. He's also just as friendly as Chloe, and both have a wonderful sense of humor! They promised to meet me the following day at 10am and at 9:55am, I saw their bright orange rig coming up the street o meet me at the destination. First to come off was the drift car, and it was tough to move. Michael worked with my son (the drift car owner) to "bump start" the car (imagine a Prius towing the drift car in reverse and then hearing the engine roaring to life - I wish I recorded it!). Then came the motorcycles. And, thanks to Michael's forward-thinking and detail-oriented ways, he noticed the race bike didn't have a kickstand but was being held upright by a separate stand. He brought that with him from the pickup location because it was the only way to ensure the bike would be upright in storage once it arrived. It's the little details like this that makes Michael and Chloe genuine pros in the business. Figuring out how to move all these vehicles from Nevada to California was causing me so much stress. Michael and Chloe made this the best part of the move. They very clearly cared about each motorcycle and the car as if they were their own possessions. I truly cannot say enough good things about them. It is not an exaggeration to declare that they restored my faith in humanity, and together with Brandy in the office, gave me hope that honest companies who take pride in their work still exist. read more

Reliable Carriers - Vehicle Shipping Near Me - Canton, Michigan

Joe Mandeville brought my 47 Hudson convertible from Ga to NM. Friendly and courteous. He communicated well the delivery date and time, handled my car and the others in his trailer with the utmost care. Reliable is always my go to for enclosed automobile hauling because I believe they're the best! Joe reinforced that on every level. He is a true asset to the Reliable fleet. read more

I didn't hire Reliable. I sold my Jeep to someone living in New York, I live in San Diego., and the new owner hired them. Cindy contacted me to set up a time to pick up the Jeep. Cindy was very professional on the phone. The day of the pick up, Cindy let me know when they planned to leave, when they left, their ETA, and then several more times to keep me updated. Cindy and Jospeh arrived right when they said they would and were awesome. They're a very nice team and did an outstanding job of getting the Jeep ready for transport and loading it up onto their rig. I have every confidence the Jeep will make it to it's new home in the same condition it left my home. If i ever need to utilize a car hauling business, I'll be calling Reliable and asking for Cindy and Joseph. read more

I've been running a Homewatch company in Naples, Florida for over 14 years so I have had a tremendous amount of experience with transport drivers and deliveries Robert and Lisa Pruden we're by far and I mean miles ahead of all the competitors that I've ever worked with incredibly clean truck amazing communication for meeting at the proper time and an extreme pleasure to work with. I highly recommend reliable carriers if these are the kind of drivers that they employ outstanding read more

Adam & Linda Toubail were my drivers. I have had 4 cars shipped, and by far this was the best experience I've had. They took great care of transporting my vintage 911 race car. Adam followed and excelled with the start procedure and driving the car on and off the truck. I used my Hagerty insurance discount and it ended up being affordable too. Plus, their truck was spotless as it arrived from a lighting fast cross country trip. read more

Reliable Carriers - Vehicle Shipping Near Me - Canton, Michigan

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No better company to have haul your vehicles then Reliable Gary and Linda are the best drivers That's why they haul Jay Lenos vehicles

Adam and Linda came to my house to pick up a classic car which is being auctioned at Barrett Jackson Auto Auction in Scottsdale, AZ. They were extremely professional and went over and above to make sure all was carefully taken care of. Highly recommend! read more

Fantastic Service. Fast transit time. Thank you so much, Jose and his wife were spectacular and very helpful. They brought my new Mecum buy to me from Florida to NJ. Thank you!! read more

Reliable Carriers - New toy backing out! - Vehicle Shipping Near Me - Canton, Michigan

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I contracted with Reliable Carriers to deliver my newly purchased 2022 Corvette from Atlantic City to Canton, MI and they exceeded my expectations with their professionalism and timing. Damon Sewell quickly gave me a quote and estimated delivery timeframe and I was able to complete the contract online with no hassles. The driver, John Thompson, was great at providing updates to both myself and the dealership in Atlantic City. My Corvette arrived clean, damage free and much earlier than I expected it to (in only 8 days, when I was quoted 7-21 days). I definitely recommend the team at Reliable!! read more

Reliable Carriers - Vehicle Shipping Near Me - Canton, Michigan

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Professional in every regard. My cars were transported to PA from Mecum Kissimmee. The cars arrived before the auction was over. I watched the unloading process. Jose and MC were meticulous with safety and the care of my vehicles. A few pictures, an electronic signature, and they were off to their next delivery. Simply a pleasure doing business with them. read more

I contracted with Reliable Carriers for fully-enclosed transportation from Minnesota to New York. The entire experience was excellent! From the Sales Agent (Damon), Dispatchers, Vehicle Handlers, and Drivers (Joseph), I was impressed with the team's professionalism and expertise. My vehicle arrived in showroom condition and I would highly recommend Reliable Carriers for anyone who wants to make sure that their valuable vehicle is handled properly and professionally. Although likely a bit more expensive than most "brokered" carriers, I would say the value of their services was well worth it because Reliable takes responsibility for the entire chain of custody of the vehicle with their own staff and trucking equipment, never turning that responsibility over to a 3rd party. read more

Reliable Carriers - Reliable Carriers expertly handled my Audi TT RS on its journey from Minnesota to New York. - Vehicle Shipping Near Me - Canton, Michigan

ZERO STARS! Please do not use this company! We just had our Shelby GT500 transported back to us after having a package put on it at Shelby American in Las Vegas. Shelby basically told us we needed to use reliable because of how low the car now is with the new carbon front splitter. Well when we got it back as they unloaded it the lady from Reliable climbed through the car window... a $150k car mind you. Then we notice 2 of our brand new $2500 each rims that Shelby American just put on have deep scratches. I contacted reliable they said it was already like that etc etc so we're out $5k for two rims not to mention the whole climbing through the window crap. I will NEVER recommend this company to ANYONE! read more

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My experience with this company was top notch. They took great care of my car when shipping across the country. Staff was courteous, knowledgeable and prompt. I highly recommend. read more

On 9/25/2024 at 12:14pm I booked a transport for my vehicle with Unreliable Carriers. I was told 1 to 3 weeks for my vehicle to be transported from Illinois to Tennessee. They required full payment up front. As of this date 10/22/2024 my vehicle has not been assigned to a driver. I have spoken with, and texted Chad Hober who told me that my vehicle would be assigned priority shipping. What a joke! When you have Reliable in your name you must be reliable. read more

My wife special ordered and took delivery of a new M3 in Ohio and needed it moved to AZ. Reliable Carriers was paid in full on July 14, 2021 and as of August 13th, the car had not been assigned to a driver or scheduled for pickup. I booked alternative enclosed transport and requested a refund from Reliable. I will give Reliable credit for above average communication and for processing my refund promptly. I really wanted the best equipment and handling of the vehicle that I've heard Reliable delivers. My backup transport broker had the load assigned to a carrier the same day I booked the order. A thorough review of the pending transport will happen. read more

Reliable Carriers could not have done a better job shipping my classic VW Beetle from California to Oregon. Paul was communicative and was able to pick up the car 2 days after the earliest pick up day I designated. We agreed upon a meet-up spot where he could maneuver his truck, and the very next day I had my vehicle in perfect condition. I was initially worried reading other reviews mentioning communication and delay issues. I think these issues are common to the transport industry, but I did not experience any difficulties. I would 100% use them again for closed auto transport. read more

Choosing a carrier to ship our car from Atlanta, out to no-man's land Colorado, was a little stressful.....but turned out so well! We contacted a few of the majors (InnerCity, Passport, and Reliable). One of them did not service the area. One of them charged extra for the rooftop box and delivery would have been a few hours away to a much larger town. Reliable 1. Delivered to a small mountain town, and 2. Had a very competitive price, did not charge for our Thule rooftop box, and had very good communication up front (over the phone) on what to expect. Now to where the rubber hits the road. We received a call from our driver, Ed, a day ahead to schedule time/place of pickup. Ed was a rock star. The car was thoroughly inspected and scratches documented ahead of time. The car was secured very well (all 4 wheels). Re delivery, we were kept up to date on expected delivery time, and found a meeting place in our small mountain town. The car, not an exotic, just your run of the mill Subaru Forester, arrived in Perfect condition. And attached is a pic of the Reliable truck in the mountains, to boot. (Ed mentioned he drives this truck for pickup/delivery in NYC....that boggles my mind). This turned out to be such a wonderful, easy process, and I am so thankful for the staff at Reliable. And Ed, thanks for getting our Subaru here safely, we appreciate it! All the best! read more

Reliable Carriers - Vehicle Shipping Near Me - Canton, Michigan

Take my payment. Don't bother calling. Don't bother communicating. Don't bother doing anything that resembles customer service. I call in. They act all angry and annoyed that I'm even calling. Tell me that on the invoice it states 1-5 weeks, and that I'm supposed to sit here and guess when they'll arrive. Request refund. Terrible company. Terrible people. Complete lack of customer service. read more

I called them last minute cause the auto shipping I booked didn't show up! I worked with Dave Mesack and they were ae to ship my car from Michigan to California in less than 4 days. The drivers called head of time both pickup - Mike Harris and delivery - Bobbi and wife was able to work details out very smoothly. They are definitely "Reliable" read more

Reliable Carriers - Drop off - Vehicle Shipping Near Me - Canton, Michigan

I finally got around to writing this review. My mom asked me to write it as she's not a Yelper. It took a while to post as I stumbled across the paper with her 'review' and when I did a Google search there seemed to be numerous Reliable Carriers. I told my dad this and he found the business card for the driver he was so happy with - Bryan Barrington (trailer number LG229 and truck number 30560). Since there are four locations listed on the business card ( AZ, FL, CA and MI) I did some internet research and saw that Brian lives in Ohio and so MI is the closest to him (and it's the corporate headquarters) and so I'll post the review on the MI Yelp page. My dad bought a very nice car at the Auburn auto auction last September. Here's what my mom wanted me to write: "Two of your drivers deserve to be recognized. The first driver helped us hook up the trailer to our pickup. He was driving his rig out West. I do not know his name. The second driver, Brian, from Cleveland, attached the four straps that hold our pickup to the trailer. Both men were polite and so helpful as my husband Joe and I were not able to do this work ourselves. You should be very proud to have such gentlemen in your employment. Sincerely, (Mom's name)." The funny thing is Brian and the other driver helped my parents BEFORE anyone knew that Brian would later be the one bringing the car my dad purchased back to Pennsylvania. When he and the other driver helped my parents they saw they were struggling with the trailer my dad had attached to his pickup (my dad sold a car at the auction and had it on the trailer but didn't want to bring the car he bought home on said trailer as it was much nicer than the one he brought to sell). It's both random and funny that later on after buying a car my dad arranges to have it shipped back to Pennsylvania and when he meets the shipper it's Brian. So random and improbable. The car was loaded on the 2nd and arrived on the 5th. read more

i bought 2 cars at the Mecum car auction in Arizona on 3-8-24 . reliable transport had a booth set up to offer their delivery services for auction participants. I hired reliable to deliver both cars to South Carolina a cost of $5500 paid up front. As of today 3-22-24. i have no idea when my cars will go on a truck. Reliable did validate that they have my cars in their storage facility today but still do not have a scheduled pick up or load date that they could share. apparently i have to wait til more cars are scheduled to come to SC before they will load a truck. If you want your cars quickly or you want a reasonable schedule/plan. Reliable may not be your best option. First class pricing with no service or communication to support the pricing. They did say that i could line up other transport if i needed them faster or wanted a guaranteed schedule, however i would owe them for storage and security on my cars while they have been at their location. What a great feeling that gives me. I will give updates on this thread regularly to tell how this story unfolds, i realize all businesses have problems, but what a good business does when it has identified a problem , separates them from a bad business. WE WILL SEE... hopefully the Reliable business manager LAUREN A. will make a comment one way or the other while we are in real time. or she may wait til they finally get delivered then offer a response. read more

I needed to get my 1972 Road Runner from my house to a paint shop about 30 miles away for some touch-ups. The paint shop said they could get to it if I could have them the car within a few days as they were slow. If not, then it would be next month. I contacted Damon at Reliable. He had a driver at my house the next day. Brandon arrived with a small appropriate sized trailer for the pickup. He spent a great deal of time inspecting the car and taking many photos of it and the defects. He sent these photos to me and we agreed on the condition of the car. Several weeks later when the paint work was complete, the shop called me up to say the car was done and that it would be best if I could take the car as soon as possible since they did not want anything to happen to the fresh paint. A quick morning call to Damon got Brandon to the paint shop by 1pm. Once more he performed a very detailed inspection, loaded the car, and we both drove off. Because of a recent snow storm, the road to my house was slushy and the driveway was icy. I was reluctant to have the car unloaded in either spot! However Brandon said not to worry, he has seen worse. He negotiated the narrow icy driveway and backed up just about right to the garage door. I just needed to drive the car a few feet. Mission accomplished. Damon and Brandon were a great help to me. I had the constraint of the paint shop scheduling and the difficult weather conditions and Damon and Brandon really delivered on the "Reliable" promise. Additionally I believe the pricing was fair and appropriate for the task at hand. I certainly would use Reliable in the future. read more

Wonderful and Professional Business: Yvonne & Davina Herr are excellent representatives of Reliable Carriers, Inc. along with dispatcher Mike Klawitter. Yvonne and Davina went out of their way to keep me appraised of the schedule for pick-up. They investigated the original pickup location and offered an incredibly close alternative. They were right on time!! I arrived to see a SAFE and secure area to receive my vehicle. Yvonne and Davina were professional, efficient, polite, patient, and even funny! They immediately made me feel at ease and relaxed. They are a credit to Reliable Carriers, Inc. They did a yeoman's job! Kudos to Reliable Carriers, Inc. for employing these individuals!!! Thank you, read more

Reliable carriers moved a 2018 bmw m3 from Atlanta, Ga to Boise, ID for me last year. While my car is not nearly as valuable as many of the cars Reliable handles, they took really good care of it. I was very happy with every part of the transportation process. I couldn't be more pleased with this business. Thank you Reliable for doing such a good job! read more

I've used Reliable Carriers 3 times in the last 6 months. 2 out of 3 experiences were horrible. No communication, horrible customer service, rude and not accommodating whatsoever. Unless you're buying at an auction with a Reliable truck sitting right there ready to load your car, you better go elsewhere. Seems apparent they're focused on auctions and couldn't care less about the individual collector who needs a single vehicle picked up. Horrible experience, and this is 2 out of 3. I'm done with them and suggest you don't even put yourself through it read more

For a move from California to Florida, I was referred to Reliable by Porsche of Walnut Creek. Paul C. was the driver who picked up the pair of SUVs I wanted to move. He was superb: low-key personality and lucid, responsive communication. Paul also arrived at the time he predicted. Solid chap, and there were no funky increases in my odometer readings, either. I was very satisfied by this company's service, and would use them again without hesitation. read more

Arranged to ship my '54 Healey earlier this year from PA to AZ with a hold over stop in Chandler until we arrived in AZ. Pickup was fine, I drove the car to where the semi could load it and drove it onto the lift, and driver eased it in and secured it. When car arrived in AZ, the driver asked me to back it out as he said there was no way he could fit in it as this is a small British sports car. I backed the car out and noticed that the brakes were pretty much useless and clutch was grinding badly going into first or reverse. Car was in perfect working order when it was loaded. My only guess is that when the car was unloaded and loaded in Chandler that whomever drove or moved it on and off the trucks and around the facility did not know how to drive a stick or was wearing huge boots and had multiple pedals pressed at the same time. Either way, I am looking at a brake and clutch job to get the car back on the road safely. No damage to body, paint, interior, or chrome was noticed which is what you sign off on when delivered. read more

We've been using Reliable to haul our classics for quite a while now. I believe they have safely and efficiently handled well over 50 cars for us in the last couple of years. I always find them to be prompt, efficient, courteous and most importantly of all, very careful and caring of our great old cars. Today Stan and Theresa dropped our beautiful 57 Chevy Convertible off from Hershey an it was perfect. Also a shout out to our local hauler/expert Alan who is the best. Thanks Reliable! read more

Amazing Service, Super fast delivery after pickup. I just wanted to say thanks to Mr Lainez again truck # 30884. I appreciate your hard work and excellent customer service. read more

Have tried to call on multiple occasions with no response. No body picks up the phone or returns voicemails. Reliable picked up a car on December 20th from Alabama and the car is still not here in Texas on the 31st of December. Have left multiple voicemails with no response. No one picks up the phone. Not even if you request a quote. If you value communication when transporting $200K+ cars, do not use this company. Extremely frustrating and unacceptable. read more

Don't be fooled by the stars and pricey rates, ( I still don't understand why ). Seems like their association and exclusivity with the big Auction Houses/Manufactures, etc gives them the right to the attitude and ways they conduct their business. AFTER they picked up my car from Mecum Auction in Monterey CA, where they hold the exclusivity, and on the way to NYC, I was told they couldn't deliver to the destination promised, but instead it was dropped at JFK Airport after dark and it was my responsibility to get it from there, NICE !!! Their response to the inconvenience was a promise to a partial refund. After a month passed by and several lies and excuses, the refund still stands as a broken promise. I have been using Intercity Lines many times before, ( as Jay Leno does ) and never had any problems. They are nice honest people who tell the truth in advance. I guess Reliable got to big for their own good, and being honest is no longer a priority. read more