Our company hired Valet parking 1991 for an annual trade show at our…read moreoffice on 01/19/2024. My manager initially had not wanted to make the investment for valet services (back in December), but two days before the event, (as dangerous was forecasted), management decided hiring Valet parking 1991 was necessary. Jose Brito was very responsive. In December, he returned my call promptly and submitted a quote within days. He was equally responsive two days before the event. Their service was impeccable. The drives were punctual, even in the inclement weather, their uniforms were clean and they were immensely polite and professional. They even helped some of our guests in with their packages (above and beyond). We are extremely grateful that Mr. Brito was able to accommodate us on very short notice. I would hire in the future and feel confident recommending their services. Top Notch!

From the owner: New in Yelp! but providing valet services to Chicago and all its suburbs since 1991!…read moreWe specialize in Valet Parking Services for corporate and private events. We also provide Valet Parking Services for Restaurants, Bars and Nightclubs, Breweries and Wineries, Hotels, Hospitals, Country Clubs, Malls, Arenas, Stadiums and Concert Halls, Churches, Community Centers, Sport Clubs, Art Galleries, Beauty Shops, Parking Lots, Banquet halls, Event Venues, and Convention Centers. Currently, We Do Not Offer Valet Services for O'Hare and Midway Airports. We will provide quality services, exceptional efficiency, and the highest level of professionalism. No matter what service you’re looking for, we guarantee to meet and exceed your expectations and ensure your satisfaction.

I would give 0 stars if possible. My wife was driving in the parking garage at the Griffin Science…read moreand Industry museum, who happens to be utilizing this company. We were trying to exit and the worker (stating his name was Hector but was actually Adrian) was blocking the drive, I waved and pointed past, indicating we were trying to exit. He shook his head and called my wife and I "scumbags" as we drove by. I got out of the car to confirm/clarify what he said. He stated that he was calling us scumbags for waving him off so that we could exit. Highly unprofessional and have never been treated like this for absolutely no reason. We also had our children in the car. The employee showed no remorse and offered no apologies. Stay away from this company! Wildly unprofessional, and when I reached out to the company to talk about the incident, no one answered initially, but they called me back. My wife called back to clarify the situation and spoke to the owner. He was extremely helpful, understanding, and disappointed in the worker that demonstrated such unprofessional and ignorant behavior. He assured us that this employee would no longer be assigned at the museum dealing with families, and appropriate repercussions would follow.

Good crew very nice and professional parked in ways that didn't impede neighbors getting around the…read morearea.

To my friends at SP+ Parking,…read more My wife, two daughters, and I were traveling on the way back from Punxsutawney, PA when we decided to cruise to ole ChiTown for the evening (We learned this is what some locals call it). Upon arrival at our hotel, we were greeted by the Valet with a big smile and the man even gave me a high five! Once we gathered our belongings, it was not difficult to navigate to our humble abode for the evening. Once inside our hotel room, we were feeling like having a night in, so we decided to head out for some popcorn, soda, and, naturally, a Papa John's Double Cheeseburger Pizza (Although we had to go to the one off of Cermak which set us back a bit - but still a great location!) Once we were back, instead of going to the hotel room, we actually utilized the TV we had brought with us for our trip in the back of the Honda Odyssey and utilized our Valet Parking spot from SP+ more than we thought we ever would! This will be a night to remember from our trip, and it wasn't just because Papa John's was running a promotion for the Double Cheeseburger Pizza, either! HIGHLY recommend, and the man that was on duty for the most of the evening was incredibly friendly! I believe his name was Mike or Michael? Be sure to say hi to him next time you stop in! Thanks, SP+!

My car was STOLEN and I was ROBBED while SP+ Parking had my car, and they have done NOTHING:…read more I stayed at the Sofitel, Chicago (20 East Chestnut Street) on the evening of Friday, June 9-10th, 2017, and at approximately 12:10 AM my rental car was stolen from right outside the hotel, in the valet parking spot. Between Sofitel Hotel, Chicago (owned by Accor Hotels) and Standard Parking, Chicago (dba SP+), neither reached out to me after the robbery. Sofitel reimbursed my $71/night valet, but my rental car, golf clubs, or any of my other belongings that were stolen from their property, are all still missing; two weeks later. SP Valet has not responded to any of my emails, or called me, I was provided the number for Sofitel security where they have the robbery all on surveillance camera, Accor never responded to my emails; nothing. The only helpful person was Mike in Security. Even the very next morning, after a late night dealing with car theft from Sofitel's/SP+ parking spot, in front of their hotel, they took off the valet charge and asked if they could hold my luggage behind the counter while I called my Uber. They have the guy on tape, but they haven't shown the video to anyone . . . wouldn't you want to see if any of the employees saw the guy? Maybe grabbed the license plate of the car they came with (which was a stolen car also). I'm a young woman traveling by myself in Chicago, and live in Ft Lauderdale. Imagine if this happened to your daughter, and the hotel brushed it off like they accidentally charged me for a soda from the wet bar. No one has even asked if I am okay . . . I was ROBBED at Sofitel's Hotel! Hotel's are supposed to be accommodating like your staying at a friends house while your traveling . . . would a friend ignore your calls/emails? A friend not reach out to offer some assistance, or see how your doing? Instead, my friend, Sofitel paid for my Uber, and sent me home; and that was that. It has been almost two weeks, and the car is still missing, along with my only cherished physical item, my golf clubs. I've only had them since April because it took me since September 2015 to save for them. Terrible Experience.

Do not use ParkWhiz to park here…read more On a recent Saturday for a date night, I used ParkWhiz to park here. The parking lot opens the door automatically by scanning your license plate. However, there is no way for you to re-enter the facility other than calling the help desk (which we did while it was pouring raining outside). Once in our car, we AGAIN had to call the parking lot help desk to let us out (and spending even more time explaining that we used ParkWhiz). This whole experience ruined our date night... and it's still not over since I am now getting text messages about some exorbitant late fee. I am disappointed that this parking lot opted to work with ParkWhiz and have ZERO integration with it.

This parking lot is located immediately next door to Carnivale and is the perfect option for…read moreparking, especially for dinner or bar hopping in the West Loop. It's pretty big with plenty of open parking spots, nice and quiet, it's heated and only costs $4 for overnight parking anytime after 3pm until 7am. I'm sure the sparsely available metered street parking costs more than parking in this garage. I don't know why anyone would pay for valet parking at Carnivale with this $4 parking lot literally right next door. With dinner reservations, I wasn't sure what to expect for parking in this area, and I was really happy to have found this garage -- my wife and I ended up just leaving our car here all evening and walked around to a few different places, it's a very convenient parking option. Recommended.

Literally crashed my car into another vehicle. I had to exit Parlor Pizza, the police were there,…read morean ambulance had to take the passenger of the other car to the ER and now they are saying it is not their fault. Would not return my calls to the office and have been absolutely despondent. The police officer wrote their driver the ticket and still acting awful. Not repairing the vehicles, returning calls, emails etc I would not let them touch my car for ANYTHING! As a businessman Michael I Lahalih sucks! And he's the one who wrote his own 5-star review! OMG, how disquesting does a company have to be when the owner is the only one writing a positive review! PATHETIC http://www.bbb.org/chicago/business-reviews/valet-service/valet-descartes-in-chicago-il-16001864/complaints

The valet lost my keys and could not find them for an hour and 20 minutes after we finished our…read moredinner at "The Girl and the Goat". We stood outside while they searched. I even walked the route to try and find them. They were very nice, but that did help find my keys. It turned out the their manager came down and figured out that he left the keys in another car. I didn't have to pay for parking, but it really put a damper on the evening

We sued Valet Parking Authority in small claims court and won. City of Chicago municipal code…read morerequires valets to be insured and cover damages that they cause. At the time we used the valet service, their insurance and paperwork to operate as a valet company were expired by 52 days, over 60 days once we obtained their insurance in formation from the City of Chicago through FOIA. The company also refused to respond to the state attorney general's office. We did everything right, filed an immediate claim with an employee and took pictures. We have been in touch with the hotel as well about the situation. While we won our case in court, we have not yet received payment.

Can I leave a 0 star rating?? Don't park your car with this valet service! They are horrible!…read moreRefuse to tell you where your car is parked, will bring it back damaged and refuse to take responsibility! Manuel feliciano is unprofessional and rude! Refused to even listen to me. Don't trust them with your car!!!!!!!

Great place to park for attending shows and restaurants it the area. Particularly the Chicago…read moretheater is right around the corner. To get around inflated pricing, I suggest per-paying on parking apps or purchase through Ticketmaster along with venue tickets........Remember where you parked!!

"Discounted parking" - yeah, right. Try $48 for an hour. Whoever put up that sign better hope they…read morenever find me in a dark alley.

Conveniently near downtown Chicago we had our family reunion on probably the worst possible day…read moreright on labor day weekend and this was actually one of the highlights. My sister from Michigan had to drive 4:45 minutes We drove 2 hours 15 min from Milwaukee. Then a small loop in the loop and nobody was leaving any open spots... not even the tow trucks. I think it's a free for all since I hardly saw any meter maids or parking police. people parked in loading zones and blocking parts of bus stops. Keep your eyes open for a large green P sign and you will spot parking. And since it was the holiday we were not surprised how every spot was full on the way to the highest level. 11th floor! There were a few cars parked terribly but that's not the fault of the parking business. That's carelessness of the driver. Potentially opening a spot for a very tiny subcompact car or possibly a dunker driver could squeeze in. Just be lucky if you see cars centered around an empty spot. 25/2026 Ambiance 5 clearly lit, good security. Luckily we had no damage or break in during our stay. Service 5 it's pretty much self service as you enter and leave If you have any issues press help on the screen and an attendant will help with the process. Even if you use spot hero App for booking a parking spot. Location 5 higher security at night activation of door locks after a certain time just use your ticket barcode to gain access. Value 5 save a few bucks by using a parking app. Just make sure you have it set up ahead for convenience otherwise you'll be using your metered time at the parking rate

This place is RIDICULOUS! I parked here to attend a show at…read morethe house of blues and let me just say I AM NOT SATISFIED. I arrived to the garage at 5:30 pm and parked here for 5 hours. On all the signs surrounding the garage, parking for 0-12 hours is advertised to be $16.00. After my show, I scanned my ticket to pay for my parking and the total came out to $46.00!! So obviously, I pushed the button to talk to an employee and ask why my total was so high, and he had no explanation. I talked to a total of 3 workers throughout this night and none of them were any help. They all said there was nothing they could do for me and that their end said my correct total was $46. I AM FUMING!!!! DO NOT USE THIS GARAGE!!!!!