Just got off the phone with their customer service rep. and he was a typical snowflake who wanted to argue with me! The company (out of Atlanta, GA.). refused to reimburse me for lawn cutting that I did not ask for because they did a horrible job two weeks earlier and was fired.
They claim they did not have a record of cancellation, only not to cut the second week. The catch is that you are asked to enter a special calling/texting circle of communication. This is the only way you can communicate with them. They then dispatch a local crew that they don't even know. The local crew left our lawn in horrible condition. which is why they were fired after the fist week!
Do not ever do business with this company unless you are a real risk taker! Poor business moel, poor service, poor results and poor satisfaction! read more