I had a great response time from the sales manager that put me in contact with Matt Ricketts. He was quick to confirm that the car I wanted was on the lot. He sent pictures and video! If you want a responsive sales rep, ask for Matt! read more

I purchased a vehicle at Venice Toyota and I made a mistake of not booking up on Google the tactics that sells menus to sell you a car and the things they put in a contract without you knowing it anybody out there buying a car whether it's finished Toyota or any other Toyota dealer or any other dealer. Please I mean please read the contract carefully if you have to take it home and don't let them start out with what do you want your payment to be? I got burned pretty good so people look it up and do your homework before you buy a car from anybody and again red death service contract take it home. Look at all my charges and then go from there. Don't ever let them go by it. What do you want your payment to be an indication you should walk out read more

We highly recommend Venice Toyota as their staff is very friendly and professional. Special thanks to Omar Easton, Sales Manager, Mike VanPatten, Finance Manager and Lisa Leonetti, Sales Representative for a great experience. read more

Venice Toyota - Car Dealers Near Me - Venice, Florida

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The service advisor would not listen to me and insisted i needed a diagnostic testing. wasted $120 for them to try to sell me a master cylinder ($3100) when i simply just needed my hybrid reprogrammed after an alignment. back story- mechanic at another shop preformed an alignment (no sensors were going off when i brought it in) and instead of selecting reset steering sensors- he cleared all my sensors and i just needed my car reprogrammed read more

Just purchased a used car Toyota RAV4 Emery was a great salesman and Ryan who packaged the deal and finalized it. Both were very patient with me on my weekend purchasing. Management was fair and very reasonable working with the pricing. I would recommend anybody to go this place. Everybody was very nice. read more

I was there Thursday to buy a new car found what we were looking for, a young salesman that was new took care of us , here comes the sales manager Omar made one comment that turned us away, we asked what was the best price his answer was we can sell that truck at that price right away, went down to road to Matthew Currie ford and got a great deal bought a truck there. read more

I wouldn't choose a star if I didn't have to. my insurance made me take my vehicle for repairs. after extending the estimated time in service by more than a month, I get the car back and as soon as I was reunited with my car after 2 mos of waiting. - they painted over the sideview mirror light (amateurs) - the steering wheel and wheel alignment was way off. - the turn signal light had a short (and still does after 3 visits back and a year later!) - the tire was making a rubbing sound and the brakes were not working properly. I immediately pulled it back into the yard and the front desk girl tells me to "keep driving it and it should stop making the rubbing sound!" Three visits from start to finish and they Never fixed the short in the front blinker. They suck. read more

We recently purchased a 2026 Toyota Grand Highlander from Venice Toyota. We've purchased from other dealers in the past and I have to say this was the best experience I've had buying a new car. From start to finish there was no high pressure sales tactics used. Our sales people Katlynn Tyler & John Dominguez were extremely professional, knowledgeable, and guided us through the process, addressing our concerns and working with us at our pace and our budget. They kept in light contact with us until we were ready to purchase without being intrusive. Katlynn even had little Easter baskets made up for our grandkids when we picked up the car! Once we purchased the vehicle, Katlynn contacted us within a week or two, to check in with us and make sure we were happy with our purchase and to see if there were any concerns or questions about the vehicle. We are extremely happy with the car, and, largely thanks to Katlynn & John, happy with our experience at Venice Toyota. read more

Purchased a Camry from Emery. He was knowledgeable and professional and he didn't push. A great salesman. In closing the deal, The Sales Manager and Finance Managers were very rude and belittling when I didn't take the service warranty at $680. When I had the car a few days I found out that it had illegal tint on it, which I was not informed of. Had to have it replaced. was told that they would reimburse me and sent in the info they wanted. 2 months later I have not heard a word from them. I have called several times and I can't get either one to respond or return my calls. Don't go there . Krista W. read more

We have used the Service Department at Venice Toyota for a while and have always been very impressed. Their professionalism and honesty were the reason we decided to purchase a new vehicle from this dealership. Unfortunately, the sales and finance experience was the complete opposite. When I asked about the interest rate, the salesperson repeatedly deflected instead of giving a straightforward answer. Only after signing did I learn the rate was 7.75%, which was never disclosed upfront. This felt misleading and left us extremely disappointed. The service department is outstanding, but the sales and finance departments need to be far more transparent with customers. read more

WARNING Buyer beware I recently purchased a vehicle from this dealership and within about 17 hours of purchase discovered serious issues that were not disclosed at the time of sale. After bringing the car home I found what appeared to be dried blood and other signs of possible biological contamination inside the vehicle. This was extremely concerning especially as I have two children who would be riding in the car and I am not comfortable exposing them to something like that. After further review I discovered the vehicle had been involved in multiple accidents (three reported) and appears to have been completely repainted none of which was disclosed during the sales process. The car also makes noticeable noise at higher speeds which raises additional concerns about its condition. During the sales process I was told multiple times that if I did not like the vehicle I could return it or exchange it. When I returned about 17 hours after purchase to address these issues and requested to unwind the deal the general manager stated this is not Walmart you cannot do either of those things which directly contradicted what was told during the sale. This created a clear mismatch between what was promised during the sales process and what was actually honored afterward. The dealership's sales approach felt inconsistent and misleading based on my experience as expectations set during the purchase were not reflected when I attempted to resolve issues shortly after delivery. I also have a credit score over 750 yet I was placed into a loan at around 9 percent interest. Based on my credit profile this rate seemed unusually high and was not clearly explained which raises concerns about how financing was handled. When I returned to the dealership I spoke with the general manager who I believe is named Brian. He was visibly upset and came across as condescending. When I raised concerns about the dried blood in the vehicle he asked if I was a pathologist. He misspoke and clearly meant hematologist. He then told me my only options were that they could wipe it with a wet towel or I could leave stating the door is over there. That response was completely unacceptable given the situation. Biological contamination is not something that can be addressed with a basic wipe down. Situations involving bodily fluids require proper remediation beyond standard detailing and it did not appear that level of care had been taken. The dealership promotes a certification process but based on my experience it did not reflect the actual condition or history of the vehicle. I also felt pressured during the sale and was not given full transparency. We have requested to unwind this deal and resolve the situation directly. If this is not addressed appropriately we are prepared to escalate the matter further including filing formal complaints with the appropriate consumer protection agencies. In the meantime I will be sharing my experience to help inform other potential buyers. read more

I took my car into Venice Toyota today. Every time I go in, I get phone calls from the sales staff trying to get me to trade my car. Today I was approached by a young man who produced a couple of cell phone images of chips in my windshield. I was told how this was unsafe and would eventually lead to disaster and that they could take care of it free of charge through my insurance I let him know I was not interested and was unaware of any chips in my windshield For the next hour and a half I watched the same guy troll around the 10 other people sitting in the waiting area for their cars to be serviced. Pitching them on the fact that their windshields were chipped and needed repair. This is the type of thing that goes on there that makes me not trust this dealership Why the hell would you let somebody go around your business and try to rook people? I'm sorry that dealerships are dying, but this is not the way to make up for it. Is there no shame in the world today or is everybody just a scammer? read more

To the Salesman that pushed past me today as I was about to look at and sit in the red Grand Highlander in Venice Toyota - You, Sir, are rude. You may have had someone waiting to test drive the car. You could have said as much instead of racing past me and my wife (and the other two young men who worked at your dealership) to jump in the car. One of the young men asked you if I could look in the car and perhaps sit in it, you said no. Then you started the car and drove away. Good Luck to you making that sale. My hope is that whomever test drove the car does not buy it from you. To the Management of Venice Toyota - do better with training your "sales" people. I think your one and a half star rating on Yelp is overly kind. I will not be shopping at Venice Toyota and I will inform my friends of my experience. read more

Called ahead to determine if Highlander I was looking at online was still available. Drove 1 1/2 hours. When I got there it was pulled up. Covered in bird poop and leaves. Was willing to overlook. Advertised online as Toyota Certified (dealer website and cars.com). Sticker in window said Toyota Certified. Salesman and manager both mentioned it being certified. Agreed on price. While filling out documentation in finance was asked if we wanted an extended warranty. I said no, why would I, it is certified. Finance guy said it wasn't. Determined it couldn't be because Toyota had a recall on a seat latch. They claimed this could have happened anytime. Offered to credit the $600 certification would have cost, that they hadn't charged me, to a third party extended warranty that was nearly $4000. We walked out. Recall issued 3/5/25. Vehicle listed for sale in May. There's no way they couldn't have known there was an open recall disallowing certification. Also the fact that the certification fee was not included in the out the door price further suggests the dealer knew the truth. Days later still listed as certified. Clearly a bait and switch. read more

A really seamless experience. we were dreading going in to buy a car, but the person who initially helped us, her name is Jalissa, she was nice and to the point. We appreciate her service. then when we went in Marcel helped us with everything from test drive to explaining all the features of the car. He was efficient but nice. Could not say anything better about Marcel. So seamless. Let him know he did such a great job. Then we had Brian for finance. He was the cherry on top. Wow. You guys made this car purchase so nice. Thank you very much. read more

Bought a 2023 Toyota Tacoma SR5 from Venice Toyota (unfortunately traded in my 2016 Toyota 4Runner) From day 1 I had these issues: no power due to gear hunting and apple car play goes in and out all the time. Brought it in to service numerous times they claim it is normal. I cannot even pass someone on the highway! They are sticking to their story even though there are numerous complaints of the same transmission problem It is referred to as gear hunting. The service manager George is a complete ASS. 2 problems from day 1 they cannot fix either one offered no solution told me to call Toyota. I said you are not even going to call for me? All he said was NO. Instead of punching him in the face I walked away. The CarPlay issues they couldn't fix and told me to buy a new one because the problems are all fixed but the new ones are only 4 cylinder. The 6 cylinder has no power so I will not buy a 4 cylinder even if it has a turbo. That motor will not last! If you must buy a Toyota do not buy from these Crooks. read more

did online scheduling for basic maintenance service and estimate body repair for 5pm. Received confirmation email showing both. Showed up and was then told body shop closed at 4. scheduled a week later and when arrived told they only give estimates if committing to repai. Total disregard of peoples valuable time with their horrible customer service. Avoid! read more

I tried hard not to write this review, but I was left with no othern choice. I gave Hutch two chances and was let down each time. I also informed management after each time. I test drove two times with Hutch, each time before 11am and the smell of alcohol inside the car was unbearable, and his face and actions matched the smell. This is dangerous and he shouldn't he driving or around customers well in that condition. I would have bought from Venice but bought my new Toyota at another dealership because of this. read more

Customer service was great. The sale representative, Emery . He was very pleasant to work with. Very genuine & professional! He really listened to what I really wanted & not pushing me just to get sale out if me. Def come back to him again in the future. read more

I waited a few months to post a review about Venice Toyota. I had read so many horrific reviews and quite frankly I was surprised because I had one of the easiest and best car buying experiences that I have ever had. My salesman John Dominguez was absolutely awesome. My only problem with the entire Auto buying process was not with Venice Toyota. It was with Costco's auto buying program. I got to Venice Toyota because of Costco's auto buying program. One dealership honored a $3000 bonus and Venice Toyota did not. I do not blame Venice Toyota. I blame Costco Auto Program. I had ordered a part at Venice Toyota and they were more than happy to show me how to put the part in and John spent over an hour showing me all the features of my new Toyota Highlander. He's a wonderful salesman and I definitely will be back for service. read more

Made promises and didn't keep them !!! We only learned this after all the paperwork was signed and we paid for the vehicle. They promised us 2 keys and withheld 1 because they "made us a better deal" absolutely ridiculous. So rude and arrogant don't care about you just care about making a quick $. If we didn't need a car so badly we would have walked away. Will never shop with them again and definitely taking this matter further!! How can you promise something and then withhold it after all is said and done? Awful people. They are lucky I'm not dropping names right now. read more

Friendly, efficient dealership with lots to choose from. Fast service and very helpful. Satisfactions met. Thank you Mikes Jones + team at Venice Toyota. read more

Venice Toyota - 2024 Kia - - Car Dealers Near Me - Venice, Florida

The Sales process was good. They worked hard to get a deal. It is after wards that brings the issues. Bought the truck in May of 2025 mileage was low approx 38000+. My last vehicle approx same mileage and lasted 2016 - 2025. In Dec 2025 the vehicle had coolant issues/overheating. January 4 2026 enroute from PA to FL. there was a complete shutdown of the engine with a top speed of 25mph. I was on I-95 and there bwas construction on both sides of the interstate and no shoulder to pull off at 8pm (Dark). Now the vehicle sits in Lumberton NC at the Nissan Dealership. Multiple Error Codes and the dealership has had the vehicle since. They'll are working on the vehicle as of this writing. MAFS, #3 cylinder spark plug burnt and ignition coil burnt all replaced and still underperforming. I have lost thousands of dollars as I cannot work without the truck. I have a K9 Transport business and I also need my truck for my day job. Needless to say I am disappointed with the truck. I pulled the Experian Auto Check and it states services done on 3/31, Multi Point Vehicle inspection and Promotional Service Performed. I have not visited the dealership yet. I am avoiding the situation as I know Venice Toyota will do anything about the vehicle. I will have to trade it in take another big financial hit. I do not trust my $21000+ Used truck. I travel and I need reliable not some Venice Toyota used car with a sorted history. Another Disabled Veteran and Senior taken advantage of. read more

just like any other dealer. hidden fees and the like. Did not know the car was already sold until late read more

We purchased a 2024 Camry Hybrid from this dealership. It has been a nightmare experience. But the worse part is the deception on the part of the salesman. A dent was somehow painted over, or the dent happened after we test drove the vehicle. Venice Toyota is taking no responsibility for this . They quoted us $2800 to fix it. We paid $37000 for this car. The salesman was not transparent in disclosing the dent, instead trying to cover it up, or it was done after the test drive. I am beyond frustrated. I contacted Corporate who sent me back to the dealership. I'm not letting this go. The deceptive practices at this dealership are epic. Buyer beware! read more

Bought a 2019 Toyota Camry from Venice Toyota in January 2025. They sold me the car at an inflated price and locked me into a 26% APR loan with payments of $604/month -- nearly doubling the cost of the car. I've reached out multiple times for help and they refuse to respond. This feels like predatory lending and unethical sales practices. Filing formal complaints with the state. Be careful if you're considering buying here. read more

Highly recommend Venice Toyota. Our Sales Professional Ty Duling and the entire staff at Venice Toyota made our 2024 Toyota Grand Highlander purchase so smooth! Worth the drive from Bradenton! read more

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Anybody looking for a new or used vehicle steer clear of this dealership Venice Toyota, 900 U.S. 41 Bypass S, Venice, FL 34285 I was looking at a truck they have it advertised for a reasonable price but then they charge a "reconditioning fee" Anybody who doesn't know a reconditioning fee is bullshit. It's just like when a dealership will charge you freight for a new vehicle which is on the Maroney sticker then they charge you a "delivery fee" it's just a way for the dealership to screw you out of more money. These type of dealerships will also charge you a dealer fee on your buyer's order when you sign and then they'll charge you another dealer fee when you're in the finance office. So they'll double charge you the dealer fee double charge you for freight and since they can't charge freight on a used vehicle they call it a "reconditioning fee" I should know I sold cars for 12 years. I worked at multiple dealerships. I worked for a Toyota dealership just like the scumbag dealership. Buyer beware read more

Bought new auto 4 months ago experience was ok. I was Tom to wait for Toyota to send me a letter which never came. Six weeks ago I called Venice Toyota I was told they would order the key and call me back in 2 days. After waiting 6 weeks I called to discover no key was ordered and it would be ordered today. I requested to speak to a manager and was transferred to a voicemail that you could not leave a message. Called back and was told the manager was busy and will call me back. Still waiting tick tick tick:) read more

pulled up on a Saturday to look at the new 4runner. the 3 salesmen sitting on a bench outside waiting eagerly for anyone with slight interest turned us off. have your salesmen at least walk around and pretend to be busy instead of waiting like vultures. read more

I had to service appointments at Venice Toyota recently. The first was just for a routine oil change. I got approached as I left by an individual that did not appear like a Venice Toyota service department employee, but appeared to have access to the service area, saying that I had a chip in my windshield. He then proceeded to give me his virtual business card by scanning it on my phone. It was "At Home Auto Glass", my suspicious were right, not affiliated with Venice Toyota service department. There was no chip in my windshield. Red flag. Today, followed up with more maintenance things I needed addressed. About a half hour into my service appointment I got a call from somebody representing Toyota of Venice talking about how my nice my car is and for the right price if I was willing to sell it. I was nice and told him that I had shopped very diligently for this car 15 months ago and was not willing to part for it. The salesman then tried the sales pitch again, saying if the price was right, would I be willing to sell it. I politely said no. OK, a sales call, but not a red flag. As I continue to wait in the waiting room, I saw another customer come in, was immediately approached by a service technician to follow them out to the waiting room. It said that he had a crack in the windshield. The customer claims that there is no crack in the windshield. The technician then shows a smart phone Picture of a 1/16 of an inch crack in the windshield, hidden by the window film. I would say this is a crack, not worthy of windshield replacement, but have a feeling they would fill out the form to the insurance company that it was a safety crack. There would be no other reason to replace the windshield. The technician ended with that it would take $800 off the retail sale of the vehicle if not repaired. Red flag. Now I'm highly suspect of Toyota of Venice as they're trying to drum up business and get as much money out of us they can. They realize that window replacement is covered by insurance and it's just trying to get money from the insurance company. These incidents were accumulated or making me think twice about returning to Venice Toyota. The savvy shopper will see them, but my fear is some people will just accept what they say and say fix the issues. Doing unnecessary repairs is not ethical in my book, it does not make me want to return for service. My throttle body and MAF sensor needed cleaning - and it took Toyota nearly four hours. read more

Very disappointed of the finance guy Eli. To me he is just a liar .. he first told me I would receive 300.00 for the gap insurance. I only received 119.00. I wasn't sure I wanted to get the 10 yr warranty... He told me I had no choice. I felt bullied. I should have got my ass up and walked out. I should have turned on my phone recorder. He would not return my calls, he is the worst. This is the 2cd car I have got from this place. I don't or will believe a word he says.. and neither should you. You know him being the financial guy. He should know the amount of a return, instead of making one up . read more

My Experience with Venice Toyota: Disappointing and UnprofessionalAs a loyal Honda customer for years, I decided to try Toyota for my next vehicle, pre-ordering a car through Venice Toyota. Regrettably, this experience has been a far cry from the professionalism and transparency I expected.The Initial Pre-Order Process and Unmet RequestsI placed a pre-order with a $500 deposit and specifically requested via email two weeks prior to delivery that the Venice Toyota logo not be painted on the vehicle. When I arrived to pick up the car, I was disappointed to see the logo prominently displayed. When I inquired about it, my salesperson, Straley Sleight, dismissed my concern, assuring me he would quickly remove it. This promise was never fulfilled.Unexpected Transaction FeesBeyond the initial deposit, I was taken aback to learn that the dealership imposed a 3% transaction fee on both my $500 deposit and my $1500 downpayment--resulting in unexpected additional charges. This kind of hidden fee undermines trust and felt like an unpleasant surprise rather than transparent business practice.Broken Promises on AccessoriesAs part of the purchase agreement, I was to receive floor mats with my new car. However, upon inspecting the vehicle, I noticed the mats were missing. When I asked, I was told they would arrive once I signed the paperwork. After signing, I was then informed that an incorrect set had been ordered, requiring an additional wait. A week has passed, and there has been no follow-up or delivery of the promised mats.Incomplete Documentation ProvidedFollowing the completion of paperwork, the dealership's accountant neatly handed me an envelope, which I later discovered contained only minor documents, with significant financial figures retained by the dealership. When I requested digital copies of these documents, I was assured they would be emailed to me promptly, yet this, too, has gone unfulfilled.ConclusionThe entire experience has been a disappointment. I was met with a lack of accountability, transparency, and professionalism that has left me regretting my choice to work with Venice Toyota. From hidden fees and broken promises to unfulfilled requests and retained documents, my experience reflects a disregard for customer trust and satisfaction.Unfortunately, I cannot recommend Venice Toyota and will be returning to Honda in the future. read more

Venice Toyota - Car Dealers Near Me - Venice, Florida

Caveat emptor. Buyer beware. Dealership employed bait and switch tactics after forcing a $500 deposit for one VIN but delivered another cheaper one and then misrepresented a $300 profit fee as a government fee that I could not negotiate. Here is the issue: I put a $500 deposit down for a specific VIN but instead when I bought the car I was given another VIN. They did not tell me this. Moreover, I was also lied to about a $300 fee being for the title when it was really not for the title and was electronic fee for dealership profits. Here is a detailed summary Did not honor Toyota Corolla 6% corporate promotion despite me having an 800 credit score and 0 debt and a long history of fully paid off car loans. Instead was offered a 14% interest rate and when I commented that is crazy suddenly was offered a 7% interest rate. They claimed Toyota did not approve me, which I later found out Toyota did approve me. Did not honor Uber discount (claimed never heard of it). I have never been turned away for a firm promoted car loan in my life despite buying cars from several companies, including Honda, Toyota, Ford, and Mercedes. Did not honor recent grad discount (claimed never heard of it despite being nationwide promotion) Told me it was brand new car; the "new car" they sold me had 250 miles instead of being brand new. Did they sell me a loaner no one wanted? It had multiple phones connected to its electronics when I got it. The TSRP of the car I was negotiating on and put a deposit on was $29,372. The TSRP of the car that I was sold is $28,853. I was sold a car with $519 of less features. Unfortunately the switching of the vehicle was not disclosed to me. Bait and switch is a serious concern under the FDUTPA. $300 electronic service taxable fee. Was told and have in writing over text message that it was it was for the title. But turns out it is not a government fee but rather a dealership fee that should've been part of the doc fee and I was misled. Forced a $1700 paint protection which I asked to not include before car arrived. The finance guy would also try to hide all the papers he wanted me to sign by putting another paper on top and only showing me the signature line. If I tried to move the other paper he would make some excuse explaining what it is. He even wanted me to sign the final contract without showing my $500 down payment and I insisted I will write it in, he didn't want me to do that and finally relented and said ok I will reprint the document. Most of all I am disappointed I put down a $500 deposit for a different vin with $520 more features and was never told that I was getting another vin until i noticed it myself after I had already signed many documents. This is bait and switch tactic which I have fully documented. Also they misrepresented a $300 pure profit l fee and claimed it was for the title for the tax collector. It turns out the title is only $85 and I was already charged for it as part of my $450 registration fees. read more

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They told me they had a vehicle in stock, drove all the way over there an hour away from my house and of course it wasn't there. It was sold a month ago. Huge waste of time. read more

3 weeks ago New Not recommended if you are looking for good service that is honest. Oh and may I mention at this service department, the customer is always wrong. We had a new Tundra that had a lot of recalls and things go wrong with it ( too many to list here) We had a warranty on our truck and they would take it in and state the service would get done or that our parts were in and just wouldn't follow up with us on where they were. When my husband questioned why they kept the truck for multiple days and didn't fix anything, Bruce told him to shut up and listen. It got so bad over a year and a half. They scratched 3 rims when replacing tires, and stated that they did not do it. It is clear they did. If they weren't at fault then why did no one call us back about it until I filed a complaint with corporate. They also did not balance the tires when they replaced them and it took them 3 weeks to get us back in to balance and they took 6 hours to do the work. All the staff were rude, they offered no resolution and it was so bad that we just got rid of the truck due to our fear of nothing ever getting fixed. I would tell anyone I care about to avoid this service department. They do not respect their customers and I feel the staff is very badly managed. read more

Yes, totally agree with low rating of this dealership. While i never bought a car from them the service pricing is scam. Also, charging 3% fee for using credit card is absolutely ridiculous. That is the normal cost of doing business. If you want to offer a cash discount that makes sense, otherwise advertised prices should include that fees as well. Will never take my car there again nor buy a car from this dealer. read more

I purchased a new Toyota Grand Highlander 12/23/24. I received 1 key fob and was told 6 to 10 weeks 2nd would be available. 6 months later I received a message on my Toyota app that key fobs are available. Called Venice Toyota and they made an appointment for me to come in a a week later. I was told that they are on back order. No apology, no explanation as to why they scheduled me to come in. Just said they are back ordered. I have had several bad experiences with them. When I ordered the vehicle, they asked for a $500 deposit. When I purchased the vehicle they didn't credit me for the $500 deposit. It took me two calls and 10 days to get a credit. I have left several messages for sales or service that were never returned. I will never use them again and have made an appointment with Gettel Toyota for my second Key Fob. read more

Kind of deceptive pricing. I inquired about a used car. The price you see doesn't include $2,500 in dealer and so called reconditioning fees. Look elsewhere. read more

don't even step on their lot. they are so difficult to work with, jack up the selling price of their used cars sooooo much and lie through their teeth about "you're getting a great deal". They owe me money from the gap insurance on my last trade in; we have been reaching out in serveral ways (phone calls, visits to the dealership, and CERTIFIED letters) for the last 9 months with no contact, and being told "he's not here right now" and other lies. I bought a used car, they told me i could come back later that day to pick it up after it went thru detailing (the seats were very dirty and stained, they said they would detail and get the stains out). I returned later, I told them I wouldn't be back until 7pm since I was going to work and I got multiple texts trying to rush me to come get the detail (thinking this was on purpose) as once they dried the stains were still there and if I'm being honest, WORSE. Don't go here unless you enjoy giving away money. read more