Sorry to read generally bad reviews. I visited for a test drive. After which I did not sit down…read moreto discuss a deal because it was not the car for me. I did not think the salesmanship was skilled because when you tell someone what you won't buy, you're also telling what you will (I'm a stock broker). That said, my experience was nothing not to like. Also, I see on-line they get good cars and price them fairly.

Just a scary experience with this bunch. Nothing they say is real, place just reeks of deceit…read more Steals from old ladies and widows

We've had good luck here. The first time there, our oil change took hours.... But the manager…read moremade it right with a couple of free future oil changes. When we went back this time for oil change and tire rotation, the rotated the tires, but didn't fill them up like we asked. We have a TPMS system and the tires still showed low. The service advisor said "oh that will go away when you start driving." Yeah... it didn't. So we went back a couple weeks later (we'd been out of town) and asked them to rotate the tires how we wanted them, and they threw in balancing for free. The service manager, John, was very accommodating.

I work in the automotive business and recently tried helping one of my customers who had their Jeep…read moreserviced here. What happened next was extremely concerning. After spending nearly $5,000 with this service department, the original issue still isn't fixed. The explanation we received afterward was essentially "no clue." We were told the batteries had to be charged and that there's "something electrically wrong" that they cannot diagnose. As someone in the industry, that response is unacceptable after charging a customer thousands of dollars. If the problem couldn't be properly diagnosed, replacing expensive parts beforehand raises serious questions about the diagnostic process and how those repair decisions were made. Dealership service departments are supposed to have the highest level of training, diagnostic equipment, and technical support. Charging a customer $5,000 and then admitting you can't diagnose the issue is not what anyone should expect from a professional service department. I was simply trying to help my customer get their vehicle repaired properly. Unfortunately, this experience did the opposite. Very disappointing.

I had an extremely poor experience at this Hyundai dealership and will never return…read more At 7:45 AM, before heading to my appointment, I took a photo of my car's mileage in my apartment complex, which clearly showed 24,334 miles. When I arrived at the dealership at 8:00 AM, Keith asked whether we wanted to wait for the vehicle. After we said we would come back instead, he told us the service would take about 2 hours. I also received an automated text stating that I could text or call that number at any time for an update. After waiting 3 hours, I texted for a status update and received no response. I then called and spoke to someone who said Keith was not at his desk and would call me back. An hour and a half passed with no call. I called again, now more than 5.5 hours later, and spoke to a different employee who also could not get in touch with Keith. At that point, I told them I was coming to pick up my car in 20 minutes. When my husband and I arrived, Keith was sitting at the front desk with my keys. When I asked what was going on, he said the car had been inspected, lifted, and driven 7 miles, and that no issues were found. He then said he was planning to have his manager drive it next and would let me know afterward. I asked for my keys back and left immediately. Once we got home, I remembered the mileage photo I had taken that morning. The mileage was now 24,337 miles, meaning only 3 miles had been added, which were from my husband and me driving to and from the dealership. The dealership did not drive my car at all, let alone for a 7‑mile test drive. This means Keith clearly lied, both to us and on company records. That is extremely unprofessional and completely destroys trust. Vehicle service depends on honesty and transparency, and this dealership demonstrated neither. We have zero confidence in their service department and will never return or recommend this location.

We worked with Jason Courie and he took the time with us to understand what we were looking for in…read morea new car. Jason showed several options and we never felt pressured to make a decision. Jason presented different financial options to help us find the best deal for us that would fit our budget. Jason add the whole prices easy and I highly recommend him. Tom & Paula

Away from another web site that deleted my review I'll be nice…read more Still Bait switch still in 2026. Lied then tacked on so much $ on the base price .. they knew what they were doing .. worst in my 50 years U have been warned

Horrible place I would not recommend them at all. they sign you up for a car and take your money…read moreand then ask for car back after signing because they don't properly do their paperwork. They told me I could pick up my refund check up and now they are saying they are unsure when they will give me my money back after their screw up. Avoid Bella Nissan! I worked with Devin and Alan. Beware!!

Plattner has no concern for the people of Venice, I wouldn't expect them to treat their customers…read moreany better. Their lot is at a very dangerous intersection of Bypass 41 and Gulf Soast Bulavard. There is a curv in the highway there and visibility was very limited. Ronald Foxworthy Park is on Guf Coast Blvd. To make matters much worse Plattner is parking vehicles for sale as close as they can to the highway. They are off the parking lot and into the grass right next to the sidewalk. I have asked the foreieners in the office to move them back, I have called the Sherriffs out several times. I won't even try to pull out there I have to go north and make a U- turn. There has been at least one accident there already, I'm sure there will be more, perhaps a lawsuit will convince them they are creating a very hazardous condition.

I went to Plattner's Superstore in Venice on 1/12/26 to look at a car advertised on Carfax, a Kia…read moreRio offered for $4584. Of note, I am a cash buyer. When I arrived, I told the salesman (I don't think he ever told me his name) what I was there for. We went into the office, where another man was in the back on the phone. The salesman that I was working with shouted back for him to get off the personal call and answer the business line that was ringing, then proceeded to talk poorly about the caller (I guess he recognized the number). After the person in the back hung up with the caller, he then shouted to the front where I sat with the salesman that he was going to "take a s@#t). The icing on the cake was that the salesman then proceeded to inform me that the car that was advertised for $4584 would be over $7800 out the door (including tax, tags and dealer fees). I hadn't even looked at the car!! I politely declined and went about my day.

Just purchased a used car Toyota RAV4 Emery was a great…read moresalesman and Ryan who packaged the deal and finalized it. Both were very patient with me on my weekend purchasing. Management was fair and very reasonable working with the pricing. I would recommend anybody to go this place. Everybody was very nice.

The service advisor would not listen to me and insisted i needed a diagnostic testing. wasted $120…read morefor them to try to sell me a master cylinder ($3100) when i simply just needed my hybrid reprogrammed after an alignment. back story- mechanic at another shop preformed an alignment (no sensors were going off when i brought it in) and instead of selecting reset steering sensors- he cleared all my sensors and i just needed my car reprogrammed

I bought a 2015 BMW 328i from Eli back in 2017. Nearly 4 years later, the car runs like a dream…read more What a bargain. I would look here again next time I need a car.

We just purchased a vehicle from Atlas Auto and Marine. Eli is not just great, he's amazing…read more High integrity, very clear and clean information. Great eye contact. Honorable. He genuinely cares about his clients and goes out of his way above and beyond to make sure you are happy. This company is fantastic. If you are looking for a used vehicle, look no further. The customer service is outstanding!!! Thank you Eli, Rose and M

Great experience as a new customer with their service department, Kevin Ross is always kind,…read morepatient, and is competent. Happy to continue using for my Cadillac service needs. They even have amazing donuts in the waiting room!

Bob is just a great individual. I always prefer working with a friendly professional. His concern…read morefor my satisfaction extends well past the sale. He follows through with my questions and is most helpful in upgrading my understanding of the features of my new Cadillac.