We've had good luck here. The first time there, our oil change took hours.... But the manager…read moremade it right with a couple of free future oil changes. When we went back this time for oil change and tire rotation, the rotated the tires, but didn't fill them up like we asked. We have a TPMS system and the tires still showed low. The service advisor said "oh that will go away when you start driving." Yeah... it didn't. So we went back a couple weeks later (we'd been out of town) and asked them to rotate the tires how we wanted them, and they threw in balancing for free. The service manager, John, was very accommodating.

I work in the automotive business and recently tried helping one of my customers who had their Jeep…read moreserviced here. What happened next was extremely concerning. After spending nearly $5,000 with this service department, the original issue still isn't fixed. The explanation we received afterward was essentially "no clue." We were told the batteries had to be charged and that there's "something electrically wrong" that they cannot diagnose. As someone in the industry, that response is unacceptable after charging a customer thousands of dollars. If the problem couldn't be properly diagnosed, replacing expensive parts beforehand raises serious questions about the diagnostic process and how those repair decisions were made. Dealership service departments are supposed to have the highest level of training, diagnostic equipment, and technical support. Charging a customer $5,000 and then admitting you can't diagnose the issue is not what anyone should expect from a professional service department. I was simply trying to help my customer get their vehicle repaired properly. Unfortunately, this experience did the opposite. Very disappointing.

What a great experience. My husband, puppy and I went in to…read moreby a car. We are new to Florida,and was greeted by Cesar,Justin and the finance department.Everyone was awesome! What a painless car buying experience. As long as we are here,we'll buy from GOLDMARK!!

I bought my car here , which is one of those things ya never know. Easy finance no being harassed…read morelike you do with other placed. Any problems I take the car to them and they take care of it. I will let you know how it goes. Good selections of vehicles

It was an easy experience. The car was reasonably priced and they didn't discount. Everyone was…read moreprofessional and straight forward. If you are considering buying a car from Scotti's, look at the positive reviews and take into consideration the negative. I gave a lot of weight to them being there for 20+ years and it is a used car we are buying. So far, we are very happy.

I've bought every one of my cars from Scottis. local family dealer that's been in business over 30…read moreyears with the most loyal staff and loyal customers. I give Scottis a 10/10 for any sales or service options! ive had this ES350 that i purchase from Scottis iver 3 years ago!

Tommy was rude and not helpful at all. went in to look at a used car we were very interested in…read morebuying. show up and waiting for him and asked if he could bring the car up front so I could test it and see if car seats fit. he told me he I can do it, and he'll grab the keys. then he says he's gonna do it. then parks the car upfront, then puts the keys in the car and walks away and doesn't come back to check on us, we had to go back into the dealership to look for him. then when we asked for a test drive he said we can only test drive the car if we buy it today.... we said not until we see if we like it and he then yelled across the building they aren't buying. like excuse me who buys a car before test driving!!! anyways we walked out and went to a different hyundaI dealership and bought a similar car from them since they treated us with respect!! Don't recommend going here, but if you do whatever you do, don't go to Tommy he doesn't care.

I had an extremely poor experience at this Hyundai dealership and will never return…read more At 7:45 AM, before heading to my appointment, I took a photo of my car's mileage in my apartment complex, which clearly showed 24,334 miles. When I arrived at the dealership at 8:00 AM, Keith asked whether we wanted to wait for the vehicle. After we said we would come back instead, he told us the service would take about 2 hours. I also received an automated text stating that I could text or call that number at any time for an update. After waiting 3 hours, I texted for a status update and received no response. I then called and spoke to someone who said Keith was not at his desk and would call me back. An hour and a half passed with no call. I called again, now more than 5.5 hours later, and spoke to a different employee who also could not get in touch with Keith. At that point, I told them I was coming to pick up my car in 20 minutes. When my husband and I arrived, Keith was sitting at the front desk with my keys. When I asked what was going on, he said the car had been inspected, lifted, and driven 7 miles, and that no issues were found. He then said he was planning to have his manager drive it next and would let me know afterward. I asked for my keys back and left immediately. Once we got home, I remembered the mileage photo I had taken that morning. The mileage was now 24,337 miles, meaning only 3 miles had been added, which were from my husband and me driving to and from the dealership. The dealership did not drive my car at all, let alone for a 7‑mile test drive. This means Keith clearly lied, both to us and on company records. That is extremely unprofessional and completely destroys trust. Vehicle service depends on honesty and transparency, and this dealership demonstrated neither. We have zero confidence in their service department and will never return or recommend this location.

when I bought my gorgeous car in 2019, I couldn't ask for 2 better guys John and Sean. i need a car…read moreand where are their site to see what they have now?Whats up guys ????

I live In Connecticut. my work van was totaled At a time that was very financially difficult for…read moreme. I looked online and found a van that was very affordable for me. I called Sean and After we hammered out some details I sent him a deposit. I was very sceptical and expecting to get ripped off. I arrived to pick up the van and was shocked to see the van in amazing condition. It had been tuned and detailed and was way better than I had expected for the price. And 4 years later I am still working out of the same van. I travel a lot for work, I have put 130000 miles on the van in 4 years and it runs like a top!!! I will trust Sean with the purchase of my next van. the experience has worked out very well for me

VERY smooth we didn't feel like we we're being pushed to buy. Very fair on the price…read more Received a detailed carfax Answered all our questions. Nice test drive I would definitely recommend stopping at Haror Auto Sales first and talk to Chadd Turnball 5 stairs from us Scot and Debbie Cawvey

In honest used car dealership with outstanding customer service. I bought a boat from Louis and…read moreRicky. I made a low-ball offer and ask them how close they can come to that figure. Five minutes later Louis came back and said "we can do that." Then they even launched the boat and delivered it directly to my boat dock. Two Gentlemen. I highly recommend this dealership. And I have never recommended in auto dealership in my life.

John Steinhauser is an amazing sales manager! I purchased a…read morebeautiful 2008 Bentley Azure from Encore Motorcars. The entire staff at Encore made my purchasing experience easy and hassle free. I highly recommend Encore Motorcars of Sarasota if you are looking to purchase a new or used vehicle A+++

I bought a 2007 Bentley GTC in February 2025. ZERO ACCIDENT. 19,717 miles…read more It looked beautiful in the showroom. The test drive was fine. A second test drive revealed a passenger seat belt problem that will be properly repaired by giving the car back for two weeks. However, before taking the car for the first time, I asked John Steinhauser to open the hood (special handling with the'B') and, to my surprise, saw the upper part of the bumper broken (4" x 15" see photos). Obviously a shamefully HIDDEN ACCIDENT NOT DECLARED because there was no trace on the front of the bumper because also full repainted. I didn't like it, but John Steinhauser promised me that the bumper would be repaired FREE OF CHARGE along with the passenger seat belt repair. Today, still no bumper repaired despite several reminders. For a ZERO ACCIDENT car, that's horrible. So I give a rating of 1 which I would increase to more stars if this garage ENCORE kept its promises.

Been to service dept twice in the last two weeks. Super easy experience. Both situations were…read moreminor, while I got a good introduction to the facility and staff. The general rule is to avoid dealership because of pricing, but what does incompetence cost? I've been a customer at Lexus of Orlando, Coast Cadillac, Crest Cadillac, and Sunset VW. They've all been great (1). Who do you let work on your car? footnote (1), except the four Ford dealerships where there's a consistent culture of corruption.

My wife and I had a great experience at Sunset VW in Sarasota from the initial E-Mail from…read moreStephany, our Sales Associate Preston, the Finance Manager Cordale, the Sales Manager Brian, and even the GM Craig. They were very friendly, accommodating, and definitely valued our time. It's was also nice to be doing business in a new and clean store with lower dealer fees, lower MV fees and lower prices than our experience with a local dealer. I would highly recommend! JR