It was ok. Good cars compared to other dealerships in town. But it's not my first choice to look…read morefor a car again. Trade in value was horrible and could have been more. Didn't get the car we wanted. Always tried to make us put more down. Long process. Over a dozen hits on a credit report. Immediately upon leaving the dealership the check engine light came on. It was an o2 sensor but one we continued to have issues with the whole 2 years we had the car (eventually traded in elsewhere for newer car). Even when we'd replace the o2 sensor the light would come back on within days to a week. CD player never worked and broken DVD player ...we had to buy new DVD player. Little things I feel they could have fixed. Car had zero gas upon getting it. But yet our trade in had 3 quarters of a tank for them. Smh. And could have definitely put better newer tires on it for us. As we had to replace soon after. I don't think that's right dealerships knowingly do this to people. All cars should come with new tires. I mean come on we're spending thousands of dollars at the time as it is and then have to turn around and spend another $1000 for new tires on our "new" car. That's SO wrong. other than that it was a great suv and I loved it. Ran a lot better than other used cars I've purchased from used dealerships or buy here pay here places in town. Traded in for brand new suv in late/holidays 2018. There was an oil leak when buying this suv. My fiancé said the transmission showed signs of going soon. After only a year of purchasing. But there were no major issues for us, it still ran great. 3 possibly 4 stars because of these minor issues but if I HAD to do used again and here in town I would go to them over any other used privately owned used/BHPH dealership in town. Definitely way better quality used vehicles here than others! So I do recommend P.C.T.

I had a 1998 Ford F-150 80,000 miles clean truck. I was using it as a trade in. I was told by the…read moredeal that they could not give me what I wanted on a trade due to the fact the 1998 was an old truck and it would be sent off to wholesalers. When drove past a couple off weeks after trading it in they had the 1998 old truck in the front row. They fixed the rear damage on the left side. The 2012 Dodge that I purchased was to have had no body damage, after seeing my 1998 had been repaired I started looking at my 2012 the I just purchased and sure enough left font of truck bed just behind the cab had repair work. How can they get passed Carfax without reporting damage. THEY LIED TO ME ! and I'm sure they will lie to you !

Been going here 2 years now...every time I go elsewhere they tell me I need everything done...K and…read moreL does what needs done. They aren't looking to upsell or lie for money... Don't go anywhere else..

K&L is in the top two of over about a dozen Porsche service businesses over the last 49 years on my…read moreoriginal owner 1976 911S Porsche with over 316,000 miles. The other is the Porsche factory in Stuttgart. K&L has given excellent service which has included tires, brakes, engine tune-up, new front & rear suspension including green struts, repair speedometer, replace high beam switch, battery. I give K&L 10 out of 10 (10 being best). Pictures include me waiting for a friend to pick me up in their pleasant lobby with their dog after dropping of my Porsche for service.

I am currently doing a buy here pay here with this company. I do not recommend it to anyone. I…read morewas in the market for a van or a suv with 3 row seating, I came into this place and noticed they had nothing but decided to ask if possibly they had another lot. Wesley informed they did not and asked what I was looking for. I explained what I needed but told him I had not credit. He suggested I got a vehicle with them because they reported to experian credit burea and it would help mebuild my credit. I thought ooo this is perfect and went along with the deal. I drove off the lot and it started pouring rain, and the windshield wipers were terrible. I thought oooo no big deal drive to auto zone and buy them. I then relized the coolant was low and the air wasn't cold. I buy antifreeze freon and windshield wipers and go on my way. 2 days later the coolant light came on. Filled it up again. In 2 days i used a bottle of coolant. It happened repeatedly for 2 weeks. I also informed wesley when hr sent me to the dmv that it was making a noise in the rear when I would break. He informed it was normal because it wasnt drove in awhile. I allowed it to work its way out and after 1 week of the noise i get it checked out and low and be hold the brakes and drums are rusted and need replaced. More money on a car i just put $2000 down on. I then am opening the hatch and the hatch falls down on me because yhe hydraulic lifts are completely busted. Then the ignition is super hard to get the key turned. In 2 weeks i put close to $500 into this car. I finally said enough is enough and called. I spoke with wesley and he informed me that this is all normal maintenance. I informed him I felt with only have the car for 2 weeks this was not normal maintenance and i felt i shouldn't be responsible for all the repairs. I informed him of the coolant issue and the ignition and he said it was normal. He was extremely rude and informed me it was my problem. Which I knew wasnt. I contacted bbb and low and behold the next day he callrd and said the owner wanted to get the coolant looked at because it wasn't normal and for me to add only water no antifreeze. Ooo and that normal locking ignition yeah it wasn't normal and that was fixed as well. Yesterday I receive a email stating they are closing the retail location. I called to speak to Wesley about questions I had he informed me he'd have to call me back. I called the number in the email and it was the owner. I asked if even though the location was shutting down if my payments would still be reported to experian. He informed me they never report payments to the C.B. and that I would need to call Wesley. I waited for Wesley to call back and asked the same question hr stated yes absolutely nothing will change. I told oooo well that's weird that's not what the owner said he informed me if the owner said it doesn't gey reported then it doesn't. I asked why he told me it would be reported at the time of signing if it wasn't and that was the thing that sealed the deal.... So that later I would have that payment history and pay off on my credit to fit my needs for a vehicle. He said well its done now and I don't know what you want me to do about it. I asked again why he lied to me and once again he didn't answer. He then hung up on me. I called the owner back and he as well said hr didn't know what i expected him to do. I asked what I needed to do to get out of the contract and he informed me to bring the car back but I wouldn't receive any money back. I was 100% manipulated into buying this car that doesn't fit my needs. I was planning on paying this car off this year and having a payment/payoff on my credit to get into a larger vehicle. Unfortunately that isn't going to happen and I'm in a vehicle that won't fit 6 carseats(i babysit) and have nothing going on my credit to get a car loan in the future. I have contacted bbb consumer protection burea and a financial burea. BUYER BEWARE

We reserved a rental car from this company. The guy at the pick up location informed us of a check…read moreengine indicator problem with the vehicle that we were issued. He said that the problem had been taken care of. Two hours into a week rental the check engine light came on. The vehicle was having transmission problems. This company came and picked up the vehicle while we were at dinner without informing us, and did not issue us a replacement vehicle. We had to dispute a $467 charge to our credit card because Specialty Auto was not willing to issue a replacement vehicle or refund our payment. This company is super shady. I would not rent a lawn chair from these crooks.

Everything!!!! Rude and damaged by car but won't own up to it. Supposed to have pictures but said…read morethey can't open them so I can take a look!! Just a lot of BS. AKA AS THE BEST TIRES AND BRAKES AT 1590 S McCall. I went there twice when they said to come back just jerking me around. I want my headlight cover and passenger mirror fixed. People like this should not be in business. If you call for a tow, make sure it's not from these people! 1-5 I give them a big fat 0 there wasn't any damage to my car when they brought in!! There was no damage to my car whatsoever!!

They have been servicing my vehicles since I moved to the area in 2012. They have done major repair…read morework as well as my scheduled service work. I have been totally satisfied with the work performed as well as their customer service. They have kept me informed on each step of the process. I believe their pricing to be competitive and honest. I highly recommend Stern and Bruns.

Great service, speedy service for my appointment. Welcoming and friendly upon arrival.read more

The service manager is extremely lazy and only there to collect a check and discourage customers on…read moretheir FORD purchase.

I'm 100% satisfied with my experience at this dealership. Caden is an excellent…read moresalesperson--straightforward, efficient, and respectful of your time. This was the smoothest car-buying experience I've ever had, and I got a great deal on my Jeep. From the moment I arrived to the moment I drove away, the entire process took just three hours. I never felt pressured, misled, or pushed to buy unnecessary extras. For the first time, I felt completely at ease buying a vehicle. Caden and the team treated me with honesty and professionalism, and I truly appreciate it. I recommend Caden and this dealership without hesitation!

We've had good luck here. The first time there, our oil change took hours.... But the manager…read moremade it right with a couple of free future oil changes. When we went back this time for oil change and tire rotation, the rotated the tires, but didn't fill them up like we asked. We have a TPMS system and the tires still showed low. The service advisor said "oh that will go away when you start driving." Yeah... it didn't. So we went back a couple weeks later (we'd been out of town) and asked them to rotate the tires how we wanted them, and they threw in balancing for free. The service manager, John, was very accommodating.

Such a great service with on site fast and friendly service . Just as simple as picking up the…read morephone making the call and getting a free quote on what your cars worth and they come to you. Can't get any better than that. check out our video review here https://youtu.be/rOO6isRCohI?si=NWR3zwioS8fX-PLp follow us on facebook at Out & About Sarasota With Tyler Butler

Highly recommend Howard if you want to sell your car. Completely professional, honest and…read moretrustworthy. He makes it so easy to do business with him. We have used him now several times and will reach out immediately next time we want to sell a car.

A nearby domestic car mechanic recommended Complete Automotive, a European car owner's dream. While…read moreable to work on domestic cars as well, Peter serviced my 2010 328i BMW with care and precision. He is an incredibly knowledgeable and capable mechanic. Oil change, brakes, tires, even a towing hitch. Peter researched and explained everything, documented paperwork nicely, and his fees were the most reasonable one could expect. Linda always returned my calls quickly and between the two, I highly recommend Complete Automotive.

If a could Give the 2.5 I would purchased "the works car…read morewash" for $37 a car wash for $37 so you would Think that all the dirt would be gone right ? You would think that when you got back in your car it would Be on with a/c going amazing will never go back and give them a penny !

I always ask for a hand wax. It lasts longer. Last time an employee was using a buffer. When I…read morequestioned him, he said it was part of the process for the new wax they're using. When the wax needed to be done again, I noticed buffer marks all over the black plastic trim. I brought this up to the owner/manager, and he said he'd clean it for $30. I told him I wasn't going to pay for them to fix something they did. He asked how was he supposed to know they did it. The man has done several waxes for me in the past years, and he didn't remember me. He asked me to leave the property in not so nice words. I left and will never go back. I guess my money isn't green enough for him!!