They work with you to get the very best outcome , that way no one's time or money is wasted . You get the parts , you call for appointment . They come and take care of the service at your home . No hassle with drop off and pick up . They have a set hourly fee and give you a solid estimate over phone consultation . These are smart folks who get the job done or tell you it isn't possible. read more

Tracy was very personable and professional and quickly troubleshooting the repairs needed. I appreciated his honest opinions and felt he was very honest and fair with his fees. I will definitely call him back to replace part needed when it arrives. I would highly recommend him to family & friends. read more

Excellent service. I had a new Ebike and hired them to assemble it. The process was fast and easy and the bike runs beautifully. I highly recommend them. read more

Velofix was awesome! Easy to set up a time, showed up exactly when they said they would, got all the work done within the window they estimated, all work was high quality. Cody was a wonderful person to talk to, very knowledgeable, very helpful, and so on. I would absolutely recommend them to anyone. In my case, I had 3 bikes that were in a moving truck when the truck got into an accident causing a lot of damage. I wasn't sure the extent of the damage and didn't want to ride the bikes before getting a go-ahead from a professional. Velofix did a very thorough evaluation of each bike, performed necessary tune-ups on each, and replaced parts that were damaged. For insurance purposes, I also needed documentation about how the parts were damaged, and they were happy to provide it. It was very helpful for me in handling my claim. read more

Just love the convenience of not having to carry my bike to the shop. And Cody was really very helpful. read more

I give Tracy, owner of Velofix 5 stars! His service is quick, convenient and very professional. My road bike tire needed a thorough evaluation and Tracey diagnosed the problem. He had my bike rolling again in just 10 minutes! I would highly recommend Velofix to anyone looking for honest and fast work. read more

5-Star Yelp Review I can't say enough good things about Velofix and their mobile bike repair service! I had an issue with my bike's brakes, and they came to the rescue, saving me a trip to the shop. Not only did Velofix show up right on time, but they also had everything needed to get my bike back in top shape. They quickly diagnosed the problem, explained what was going on in a way I could actually understand, and got right to work. In no time, my brakes were fixed, and my bike felt brand new again. What really stood out was how cool and friendly the mechanic was throughout the whole process. You can tell they genuinely love what they do, and that kind of passion shows in their work. If you're looking for a super convenient, professional, and downright awesome mobile bike mechanic, look no further. I'll definitely be calling for any future bike needs. Highly recommend! read more

Velofix - Bike Repair/Maintenance Near Me

When I contacted Tracy, by phone, to make a reservation he gave me a quote for $179 to assemble my adult tricycle. He told me to go online and make the reservation. When I went online, the computer screen showed a quote of $169. After completing the assembly, before he drove off, I was told the price for the assembly went up to $189. He emailed me a receipt for $189. When I checked my credit card account, I was charged $225.08. To be honest, there was a charge for a tip of $29.36. The deceptive part of the charge was that I was charged $195.72 for a custom item. I was never told that my Viribus Folding Tricycle was going to be a custom assembly. I had described my tricycle on the phone when I initially spoke to him and he did not indicate that it would be any thing out of the ordinary assembly. I gave him a 2 star review on Google and he began calling me relentlessly. read more

Service was impeccable. The owner of the business came by exactly at the time promised. He is very personable and very knowledgeable. He he made a couple minor repairs to our bike and did not charge us for it! Very professional. I would lhighly recommend him. read more

Convenient and quick service. My bike was fixed the next day. Will definitely return.

I have been looking for many months for an ebike. I should have gotten one before Covid-19 but who knew? I eventually bought from a company is Southern California--a company where a friend of mine bought his. The problem comes into assembling the bike once you get it. I'm very good at removing and replacing jar lids, but I wanted the ebike assembled correctly. That meant that I had to go to the experts. After checking Yelp, I saw Velofix and all the positive reviews--all of them very deserving. I scheduled a time online. Yesterday, Tracy called as he was on his way. When he arrived, he put the box with the bike in his "office" which is thee interior of his high topped, large van. After chatting for a bit, I went in the house and he went to work. About an hour later, I returned and he was doing the finishing touches. He walked the bike to the garage and he showed me the controls and then he took the bike for its maiden ride to make sure everything checked out. It did. Today, I did a four mile ride and I quickly learned using an ebike. Since the gym has been closed for so long, I didn't push it more. I didn't want to walk like Herman Munster tonight. As for our Covid-19 world, this process can be contact less. We were near each other, with masks, while he showed me the operation. Other than that, we were socially distant and payment is by the Square app with the small box you insert your credit card. I am so glad I read the reviews and went with Velofix. The bike is assembled properly, I learned how to operate it, and I know where I can get service should that time come. Thanks Tracy! read more

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Hands down, great service! I dealt with Tracy on the phone and he was professional and helpful. Cody was the service rep who showed up to repair my 2 flat tires on my e-bike. Cody was professional and very helpful with his experience. Yeah, it's a little bit more expensive having a mobile bike shop show up wherever you need them to show up, but the alternative is the hassle of handling your bike (my e-bike is almost as awkward as my dirtbike to load on a truck) and waiting a week to get your bike back. Highly reccommended! great job fellas! read more

Well done Tech was awesome and awesome I will use this company every time i need any repair read more

On time , great service , he came to my home to fix my electric bike breaks . Bike is tuned up and ready to ride . Great value . I will be using this company to tune and repair my bikes from now on! Thanks again ! read more

Velofix - E-bike - Bike Repair/Maintenance Near Me

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Professional, great customer service- full service bike shop in a van! I will definitely use again and have them service my electric bike in the future. Don't waste your time bringing your bike to a shop. read more

Quick and easy appointment. Great work , convenience and customer service. I will use them again.

Tracy was extremely professional in addressing all my tune-up needs. I will use this company's services whenever a need is present. Highly recommend Velofix! read more

What can you say about convenience, promptness, professionalism and knowledgeable service? Nothing more to say quick response, on time, honest and thorough. Tracy did a great job on our 2 e-bikes getting them back in shape and safe. You cannot get this kind of service and turn around in a brick and mortar shop. Pricing was fair and no attempt at any over sell or fixing things not needed. read more

These guys deliver prompt ontime, quality service with a smile at a great price and I highly recommend them. I had them do a 1000 mile tune up on my 700cc fitness 18 speed fitness bike, including fixing a flat on the back tire. The bike runs great. Gears shift smoothly and brakes we adjusted so that they stop on a dime. Chain was worn and replaced. Took it out today for 10 mile jaunt and it road great. They come to your home and do the work in their fully loaded workshop truck! Pretty cool. I will definitely use them in the future. Roy S. read more

Whne you want your bike fixed, you want it fixed now (or at least before the weekend) and you do not want to take it to a store. IF that is your situation, Velofix is your bike service. Prompt, courteous. Great service. No up sell (which is very important to me). Nice guy. Cannot go wrong here. P.S. Works on e-bikes. Not every bike shop works on e-bikes read more

I received a Hydraulic Brake upgrade for my Lectric E-Bike. Since brakes are such an important saftey item I decided to have a professional do it. After reading the reviews I emailed Tracy at Velofix. Amazing service, he was knowledgeable, professional and had all of the right equipment in his mobile workshop. I am so glad I did. Thank you - Tracy! read more

Tracy was so knowledgeable about my Rad ebike . I bought it before the pandemic and had never ridden it. I was living in Tucson where there was no Velofix so I took it to a local bike shop who wasn't familiar with the Rad. When I moved to Nevada, I was happy to see Velofix in Las Vegas. I booked an appointment with Tracy. He adjusted and tuned it up. He spent time explaining all the different functions of the bike and how to ride an eBike safely. Thank you again Tracy! Happy riding! read more

Velofix - Bike Repair/Maintenance Near Me

Amazing service! My hydraulic brake line went bad and I lost my front brake. Cody came by and fixed it within the hour! Highly recommended

I had my RAD e-bike tuned today by Velofix mobile service. I found Tracy, the owner, to be very knowledgeable, customer service oriented, very willing to explain what adjustments he was making and reasonably priced. I test drove the bike when he was finished and was very satisfied with my newly tuned bicycle. I definitely recommend them and will be using this company myself in the future. read more

The covid pandemic has seemed to make the local bike shops even busier than usual. I was told that my S-Works Tarmac SL4 would have to wait 2-3 weeks to be taken care of at one bike shop, 4 weeks at another. A 3rd bike shop said they'd contact me the following week... and that came and went without a phone call or a text. So, I searched online and came across VeloFix, which I had heard of before (perhaps in an online magazine). First time customer of Velofix. Super easy and convenient to set up online. Tracy called me (though I was busy and didn't answer) an hour before the appointment that he could make it early. He also texted me. He came to the door with an appropriate mask on. We went to the garage and got my bike. Turns out I had given him the wrong information about my bike. It was an easier fix for him, took less time than anticipated, and he actually charged me less than I anticipated for the work he did. Seems like a win all the way around. He came early, was nice and honest guy, charged a fair price. What more could you ask for? Guess there's no more need to go to the local bike shop for repairs, and I'll just contact Velofix from here on out. Easy and convenient for a super busy professional like me. read more

I was having various problems trying to narrow down what the issue was on an electric brake... I scheduled an appointment with Tracy and am I glad I did. This man knows what he's doing... Very professional, on time, very friendly. I will be keeping his card handy. Thanks for a great job Tracy Gary W read more

I've been using Velofix for a few years now and Tracy always does the job, this time he sent Cody and I couldn't be more pleased!! Cody addressed my concerns and was so easy, polite and courteous to work with! In fact I told Tracy I was going to trade him in for Cody!! Always great service by Velofix, Thanks Guys!! read more

Everything about the process to have my bike tuned up through Velofix was great. Easy online scheduling, follow-up call the night before from Tracy to confirm everything, arrived early, did a thorough job on my bike, and even gave me some safety and maintenance pointers. Tracy was very professional and courteous. I will definitely use their service again and recommend them to anyone needing bike service. read more

Tracey is amazing. I couldn't find any bike store to service my E Bike but saw Tracey at a local event and made an appt. Showed up on time, told me about everything going on with my bike, good and bad. Gave me the option of replacing parts etc and explaining and showing exactly what is wrong. Went for a ride today and the bike is perfect. Like brand new. Wish I could give him more than 5 stars read more

Best thing I've done for 2020 so far! Used Velofix to get my bike tuned up and running. Tracy came to my house on time and learned so much from him. The do's and don't's of bike maintenance and riding. Is worth it weight in gold. I will definitely be using Velofix again. Thank you Tracy I really enjoy your company and quality of service. read more

He built a RedLine Proline for my kid. His van is awesome. Loaded tall cargo van full of every Park tool. Guy is as good as it gets. Knew all about the coasting new chains ship with, cleaned it per my request and lubed it. cut down the brake cable, straighten up the rims. And that was all before he started to assemble it. So glad I didn't try to do it myself. It just such a higher level of quality and craftsmanship when he builds it or tunes it compared to when you do it yourself. Awesome guy. read more

Called Velofix to put our 2 road bikes back together after shipping them from a move. Tracy showed up on time and not only knows bikes but has a great personality. Tracy got both bikes back together and had us take them for a test ride before torquing everything up and a final clean up of each bike. Could not be happier with the service. read more

Velofix - Bike Repair/Maintenance Near Me

Tracy came out early to put together my new Bilix E Bike. He did such a great job and went through all the mechanics of the bike and how to use them. He was so patient and fun. Thanks Tracy, I will use you again and refer you to my friends. Izzy read more

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My wife and ordered new e-bikes online. I selected the option to have the bikes sent to local Velofix and assembled and then delivered to us. I was notified of receipt delivery and e-mailed to set up a time for Velofix to bring the bikes to our home. Tracy called the afternoon before our appointment and asked if he could bring bikes early, of course! He arrived with bikes all assembled, tuned and ready to go. He went over all the ins ands outs of the bikes. Super friendly and very knowledgeable. He answered all our questions and he will be our go to person for any maintenance we might need. Great service! Thanks Tracy! read more

Best service I ever had yet. Tracy did a fantastic job of my three bikes. He even cleaned my bikes after the service was done. This just show you that they care for their customers. The bikes shop never do anything like that for me. read more

Just used these guys for the first time to do a maintenance on my commuter/hybrid bike. I had not been maintaining it as well as I should and all the controls were getting sloppy and out of adjustment. Overall a great experience. The service seemed expensive to me, until I called around and found what was quoted is about the middle to low end of what is standard around shops in Vegas. Considering they come to you it was a no brainer. Worked on my bike for over an hour, did and explained a lot and even briefly looked at and drove around on my wife's bike and told me there was no need to have hers serviced for now. Prompt, professional, honest, personable, no attempts to upsale, and most importantly my bike functions and looks like it's brand new! read more

I couldn't recommend VeloFix enough. I used their web site to schedule the appointment and Tracy was there with time to spare. I'd booked the highest level tune-up, but Tracy gave the bike a quick check and said that The bike didn't need that and that a less expensive tune-up would do the trick. After a couple of hours he was done and the bike looked great. I took a quick ride up and down the street and everything seemed good. However, on my ride the next day the shifting wasn't quite right. Tracy and I spoke on the phone that night and he gave me some good things to check. Rode again the next day but the shifting still was off. Tracy came back to my house at the next mutually convenient time and worked on the bike. The next ride was awesome and shifting was super-smooth - as was everything else on the bike. Can't recommend VeloFix and Tracy enough. Extremely convenient, knowledgeable, and friendly. I can guarantee the VeloFix van will be parked back in front of my house again! read more

Thank you Tracy for the wonderful service that you provided for me. I called to inquire about a service for my bike and Tracy was on the ball. He answered all my questions, gave me solid advice and suggested I make an appointment for him to come see exactly what was wrong. He showed up on time, thoroughly looked my bike over, he made his recommendations and assured me my bike would be okay. Sure enough my bike was not only fixed but in better condition than when I purchased it 4 years ago. If you're looking for top notch honest service, than Tracy is your guy!! If I could give 10 stars on this 5 star rating I most certainly would. read more

Excellent service at a fair price. Tracy was on-time and did a great job on setting up my Rad mini bike. Tracy explained everything in detail! I highly recommend Velofix and I will use Velofix in the future. Now, time to ride! read more

Fantastic customer service!! Not only did Tracy do a great job on my bike, he did it quick and with great conversation. He installed my Monkey Lights and cleaned up my bike a little. Now I may have the most stylish light up wheels in the neighborhood, not to mention I'll feel a little safer at night. Thanks Tracy! read more