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The Bike Masters

4.9 (43 reviews)
Open 10:00 am - 6:00 pm

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Response time

40 minutes

Response rate

60%

Services - The Bike Masters

Bike repair and maintenance

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My looks and rides great now!
Jeremiah A.

I needed to have my bike tuned up and checked out as I hadn't ridden it in some time. I saw that Bike Masters had good reviews online and offered mobile service, so I gave them a call. Kenny made an appointment to look at my bike for the next day. He showed up today and did a thorough and professional job on my bike. I was able to immediately take it for a good long ride. It felt and rode wonderfully. They offer amazing service for a great price. Kenny didn't try to upsell me anything, saying that if the tubes do end up needing replacement, that he'd be happy to come back and do that as well. I would happily go with Bike Masters for any future bike services.

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9 months ago

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10 months ago

Fantastic service!. They were quick, efficient, and went above-and-beyond not help me get my bike back on the road!

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11 months ago

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9 months ago

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Kenny J.

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1 year ago

Kenny was great! I will be calling him for my tune-ups. Pricing was right and Kenny is a nice guy and very knowledgeable. Thank you Kenny!

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2 years ago

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4 years ago

They did a great job! Fixed both of my bikes in less than an hour . Definitely will use again!

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3 years ago

SO HELPFUL !Kenny work with my new Rider 1 Up ebike in boulder city So Happy with his service also So happy with rider 1 up Thank You Kenny

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Ask the Community - The Bike Masters

Review Highlights - The Bike Masters

Kenny was a very professional and friendly fellow, and he performed a proficient and thorough service.

Mentioned in 23 reviews

Read more highlights

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Swanny’s Cycles

Swanny’s Cycles

(98 reviews)

Anthem

Prior to coming to this shop, I had been gifted a bike but knew very little about bicycles since…read morethe last time I rode one was over a decade ago. I initially went to REI feeling completely lost and unsure of what I needed. After walking around for about 10 minutes without being acknowledged, I decided to leave and I'm glad I did because I found this shop instead. As soon as I walked in, I was greeted right away. Zabi took the time to look over my bike and made helpful recommendations on what I needed to get it road-ready again. At no point did I feel pressured into buying anything. Instead, he made sure I felt comfortable and understood my options. The customer service was outstanding, not only from him but from everyone else in the shop as well. Even if larger corporate stores are running sales, I would much rather drive here and support a business where customers are genuinely welcomed and cared for. Overall, this is an excellent shop with knowledgeable staff, great customer service, and a team that truly cares about its customers.

I had a great experience here getting my bike fixed. I'm a "just for exercise and a bit of fun"…read morebike rider and was looking for a shop that might be able to fix my bike which had fallen into disrepair after a handful of years stationary in the garage. I was really pleased with the whole process, from calling to see if they might be able to do anything with my bike, to the estimate, to pick up. Staff were all friendly and I appreciated the options given during the estimate. I was very happy with the attention to detail. On pick up, I was pleased they were able to hold my bike for a couple extra days due to my work schedule and Joseph was awesome helping me get my bike into the car. Everything is working great and I'm excited to be back riding around again. This is an amazing and professional shop.

Giant Las Vegas - Riding Red Rock Canyon. Best experience ever!

Giant Las Vegas

(103 reviews)

$$

Southwest

Nothing brings you face to face with mortality than seeing your young children and wonder how long…read moreyou'll be around to see them graduate or marry. With our son being baptized last weekend, followed by 'real talk' with your medical specialist about the consequences of poor decisions, buffets and late nights all catching up after years of sedentary lifestyle, something needed to change. So I got a bike. The last time I used a bike regularly was in the 80's where my Tuffy took me miles away from home. And the desperate race to get home before dark and my father's whupping. I did my usual research, comparing and investigating different brands, different styles of bikes and their uses. I already had my heart set on a cyclocross or gravel bike. My buddy Gruber had a Surly that he rode 22 miles both ways to work in the dead of a Chicago winter from our apartment downtown. That sold me on the practical use of a bike that could take it under adverse conditions. I had actually looked for the right bike since. But I couldn't part ways with $3-5k on a Specialized or Trek. That was an expense I usually spared for firearms - truth talk. After my doctors appointment I made a call to the one closest to home. Giant on Blue Diamond. Spoke with Hanna and told her what I was looking for. She mentioned a couple of different models that fit the bill but what caught my attention was that one model was nearly $550 off the full price but it was the last model on the show floor. I gave it 2 weeks. And then 2 nights in a row I wake up with GI pain that kept me awake all night. I swung to the store when they opened and Pat and Hanna showed me some really cool features - 1. It was my size, 2. The tires were tubeless so there was no need to fill the tires with air - better for running over pointy things and keep on rolling, and 3. A brake system based on hydraulics. I was out of excuses. I bought it before anyone else could snap it up. Pat adjusted everything and Hanna shaved some of the seat stem after measuring - while cautioning me on the expectations and finer points of bicycling. Bottom line, I highly recommend! They're knowledgeable without being pretentious. Informative without being pushy or upselling at every opportunity. Both of them advising to spend on higher end items until I was properly broken in. Go here and ask for Pat and Hanna!

10/10 Bike Shop. I came in with a flat tire and honestly, as someone who's still pretty new to…read moremountain biking, I wasn't sure what to expect. From the second I walked in, the team made me feel completely welcome -- no ego, no judgment, just genuine help. They didn't just fix my tire, they actually helped me understand the sport a little better. That meant a lot. When you're a beginner, that kind of patience and education builds confidence. Hannah especially was incredible -- her speed changing my tire was unreal. I was in and out in less than 20 minutes. Efficient, professional, and still super kind the entire time. What really stood out to me is that I don't even ride a Giant bike (yet), and they still treated me like I was family. That says everything about the culture of this shop. Because of how well I was treated, my next bike will absolutely be a Giant -- and I'll be coming here for life. Highly recommend.

BikeBrain

BikeBrain

(21 reviews)

Northwest, Summerlin

The phrase "strong opinions, weakly held" means having firm beliefs or views but being open to…read morechanging them when faced with new evidence or better reasoning. It encourages confidence in ideas while maintaining humility and flexibility to adapt when wrong. It's a practice I preach, and have adapted to in my life. I don't know everything, and trusting others who know more not only saves me time, but I learn a lot in the process. It's what sold me on my road bike refactor at Bike Brain Las Vegas ( @bikebrain ) this season.     If you're a cyclist reading this, I'm still learning...    I ride a Cervelo ( @cervelo ) S3 with the Shimano ( @rideshimano ) Ultegra Di2 battery operated automatic shifting system. This was my dream bike built back in Boulder by a shop who designed setups for Iron Man athletes. Like every craftsman we buy the tool we have to train into. When I took her in for the summer refresh, Brian the expert behind the counter worked to sell me two new tubeless tires lined with sealant as a replacement for my original setup with Tannus ( @tannusarmour ) liners. I was sick of having to phone a friend for a pickup from spur causing flats.     I was beyond skeptical...    After 15 minutes back and forth sharing horror stories he looked at me and said, straight up, if you don't love these Continental ( @continental_tire ) Grand Prix 5000 S TR road biking tires and the sealant doesn't work I'll take them back for my daily & you can have yours back. No charge.     That's bold, I said, I like it. Sold!    I just tested the setup. It was like I was riding a completely different bike. Down 47lbs helped as well, no doubt, but a completely different experience. It blew my mind. I called the shop that same day, beyond grateful, and thankful for helping guide an aspiring athlete on the journey.     They have a customer for life.     #hough2025 #rewriteyourstory #nolimits #noconformity #letsbuildnotteardown #workhardplayhard #rubyist

I just moved to the area and I was trying to find a place to get my bike fixed and this shop showed…read moreup. When I got there, they were super friendly and knowledgeable about bikes. They were also super fast getting my bike back to me too! I am always going to recommend this place and will definitely be going back

The Bike Masters - bike_repair_maintenance - Updated May 2026

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