I bought the cheapest car on their lot, but they treated me like I was buying the most expensive…read morecar. From start to finish they were responsive, attentive, helpful, and went above and beyond to ensure my experience was truly a positive and memorable one. Used car shopping can be incredibly nerve wracking, Shannon with Encore put my mind at ease right out of the gate and sold me a great car at a fair price. Best used car experience I've ever had, and I will send all of my friends and family to Encore first if and when they're looking for cars in the future.

I had a great experience buying my car from Shannon at Encore Motorcars, he was very professional…read moreand made it an easy decision. My work schedule wouldn't allow for me to get to the dealership, so he actually brought the car TO ME.. TWICE! Once to test drive, and then AGAIN to buy. He was so accommodating and friendly and I'm extremely pleased with my purchase! Thanks Shannon and Encore, I highly recommend doing business with them!!

I've leased multiple vehicles through Courtesy Chrysler Dodge Jeep Ram, and every experience has…read morebeen excellent. They have been transparent, honest, and easy to work with.

We bought a new car at Courtesy and had a great experience. Jake D, our salesperson, was…read moreexceptionally helpful in matching our needs (and wants, to be sure) with a vehicle. He is very low pressure, totally transparent, and helpful. He worked very hard in overcoming some special circumstances that we had, and helped us secure a stunning vehicle at the most competitive price by far. We will recommend to our our friends and family, without hesitation, to seek out Jake at Courtesy CDJR.

UPDATE: THE FINAL STRAW! In my previous review I said we were offered a free oil change for our…read morehassles that we would take advantage of, well i just read that it excludes diesels, and we purchased diesel. I cannot begin to list my aggravations with this dealership. What should have been a happy transaction (buying a newer vehicle should always be a pleasant experience), has been anything BUT!! I'm convinced the vehicle was purchased from an auto auction as a repo (they conveniently keep the CarFax report we asked them for) finding a laundry list of little cosmetic problems from a poorly taped on trim piece to a rubber trim piece under the hood that was poorly glued on and is not falling off. My husband and I have purchased many vehicles in our 46 years of marriage, and this was by far the WORST experience because they will not bend one bit or go the distance to back up their sales! Buying the vehicle is on us. Sadly, I cannot in good faith recommend Dan Pffifer Used Cars in Byron Center! I do not like giving negative reviews, but I do give honest reviews. Enough said!

This is a great place to go if you are looking for a used car. They have a good selection and are…read morevery friendly. My sales person, Bruce VanDyke, was very helpful, never pushy and great to work with. If you are looking to buy a used car I would highly recommend that you give this business and try and defiantly ask for Bruce. Nickey B. Kalamazoo MI

I recently purchased a 2018 Toyota tundra from this site. When I read the yelp reviews, I was a…read morelittle concerned, but my experience was pretty streamlined. They handled the licensing and financing right there in the office. They even let me bring my dogs in to play while we were doing a test drive and filling out the paperwork. Mike was even kind enough to send me some winter mats which I requested as part of the deal. Colin was willing to take the car to my mechanic for an inspection before the purchase was complete. Vehicle was freshly washed and full of gas when I picked it up. The representative seemed very knowledgeable about the vehicle options.

SCAM! We came to this place over a year ago. We liked the SUV, but they told us the gas gage needed…read moreto be fixed as it was signaling higher than it should. They gave us an I Owe You, and that they'll make good on the gas gage issue, but when I called to schedule the appointment to fix it, they were slammed busy and told me to take it where I'd like and that they'd pay for it. I took it to the actual brand dealer, and had over $900 in costs to fix. I sent them emails, called, and they never replied until it was 6-8 months after I submitted the request for fund that they owed me. They sent back a little over $100 dollars. They decided they weren't going to reply again. Don't go there. They are not good people. The store manager Mike, is a liar and no good on his word.

Purchased a used Subaru Forester 2014 here in great used conduction. Communication was easy and I…read morewas able to handle all my paperwork in their office instead of driving too the Secretary of State. I took my car for a pre purchase inspection and they found no issues after checking out the car in shop. Looking for a great used Subaru this is the best place! The owner Andrew is very knowledge about Subarus and can answer any of your questions.

From the owner: Car Freaks Cars is an elite used car dealership based in Grand Rapids, Michigan. We believe in…read morebuying "Previously Loved Cars".

I bought a truck from here about 3-4 months ago, it looked and ran great, overall was a good buying…read moreexperience. Until about a month ago when my paint started to peel. Within a couple weeks there was rust and bare metal over the entire truck. It seemed like a cheap cover up was done to temporarily hide all these spots, but was now falling off. I reached out to Comodo, hoping they would help out or know why this was happening but was completely brushed off. Now I have to sell it for a fraction of the price or spend thousands on a new paint job. I thought maybe I was just unlucky but after asking around I found multiple others who had similar experiences. Their cars seemed perfect, but within 3 months major issues occurred, costing thousands of dollars. Seems like Comodo is know for fixing them up just good enough to sell and then they completely fall apart. I would recommend shopping elsewhere if you're looking for a reliable vehicle.

I only have great things to say! Beautiful ambiance, knowledgeable and they actually care about…read moreevery car and their customers. 5 stars!

Great experience buying a car. Everyone was helpful without the usual pushiness you get with…read moreregular dealership. . Cannot recommend this business highly enough.

BUYERS BEWARE....XYX motors are trying to sell you a car that they do not have... the pictures of…read morethe car is not the one they have. a pristine vehicle-beautiful- did the financial paperwork on line- they ran my credit report THAN told me the car had damage-once again on line clean carfax no damage-damage. dent and a 4inch scratch plus scratches on the hood- repeatedly says we just got the car-no you have had if for a month-asked why did you run the credit report without sending me pictures of the damage-said I did not ask for pictures- FRAUD FRAUD unprofessional.

It's been about a year since I visited this location, but I still think about the experience I had…read morehere and felt it was important to share. I was in the process of buying my first car and decided to visit a few different lots. Unfortunately, the behavior of the salesman showing me around this lot is the sole reason I chose not to move forward with purchasing the car I was interested in. As a young woman shopping for a car on my own, I was met with condescending remarks such as, "Why didn't your boyfriend come help you find a car?" This comment was not only dismissive but presumptuous--how would he know if I even had a boyfriend? It was clear he doubted my ability to make decisions independently, which made me feel undervalued. When I asked questions, he was dismissive and unhelpful, leaving me frustrated and disrespected as a potential customer. Thankfully, I went to another dealership where I was treated with respect and purchased a car completely on my own. This experience stands out to me because it shows how much a salesperson's attitude can influence a decision. I hope this feedback helps this company better train their employees on professionalism and customer service. Everyone deserves to feel respected and empowered during such an important purchase.

excellent staff, upfront on repairs, 100% lifetime warranty on all repairs. Low pressure, quality…read morepeople that are not only easy to work with but also professional. They seem like they truly care.

I had dealt with CarMax back in Southern California when I sold my car. I had pretty much same (but…read morequicker) experience at this location. As a reference, I came here to sell my car. + Trevor touched based with me on the phone on the day of my appointment. + Christy helped me and it took her maybe 10 mins or so to move my car, get the paperwork, then another 5 mins or so to scan the signed paperwork etc. + In 15-20 minutes, I had the check in my hand and waiting for a Lyft. + They consistently offered more money (~$3k more) than other rivals (Caravana, etc.) Make sure to check with them on pricing even if you don't plan on selling your car here. Doesn't cost you to get a quote with them. + They called Lyft for me (60 miles radius) free of charge. + Streamlined process. Uploaded all documents online the night before and had no issues with the website/form. - I live 2 hours from the closest CarMax location (this one). I wish they had another location closest to Detroit area (let's say). I had to catch another Lyft from mid-point to my home, but it wasn't that bad.

We just bought a car from carmax. I was very hesitant and scared but everything went very smoothly…read more After submitting the online paperwork, the entire experience probably took 45minutes. There was no pressure. Our sales rep was Diamond. If you dislike dealerships I recommend going this route. We had zero issues with carmax in Grand Rapids and the car is running just fine. I would buy from them again and request Diamond.