Wonderful customer service. I took my dad here to have some links removed from his watch. They were…read morehappy to help and were quick and efficient. They didn't ignore us just because we weren't there to spend big bucks like some jewelers. While we waited, we wandered around and looked at all the shiny treasures. They have beautiful pieces there and it's easy to see why their reviews are so good. When I'm in the market for a unique piece of jewelry, they will get my return business.

What a job Finch Jewelers has done! My fiancé (she said yes ) had a look of shock, horror, joy, and…read moreeverything in between when she saw me down there with this ring. I can happily say that she was surprised! While working with Julia, she knew I wanted to capture something stunning, with a little twist but not too much, and with a beautiful complement of side diamonds but not too many, and to have the ring with plenty of time before the proposal, but not too much! I knew I wanted the ring without knowing exactly when I'd propose, but Julia worked with me every step of the way! Offering expert insight, her suggestions at each phase, and being willing to teach me about each detail with the ring and the diamond, especially the mounting! I am grateful for the time Julia spent helping me navigate a million different choices for the perfect ring to give the love of my life. Thank you to all of the special people at Finch Jewelers who take care of everyone else's special person!

Sara is an exceptionally talented and skilled jeweler. Her creativity and attention to detail are…read moreoutstanding, and the quality of her work truly shows. Beyond her artistry, she is a delight to work with--professional, thoughtful, and attentive throughout the process. I look forward to adding more Sara Gallo Jewelry pieces to my wife's collection.

From the owner: Sara Gallo Custom Jewelers is a by-appointment jewelry design studio located on the third floor of…read more146 N. Prince Street on Gallery Row in downtown Lancaster. Our private studio offers a relaxed, one-on-one experience for custom engagement rings, wedding bands, heirloom redesigns, and fine jewelry. Please enter through the main entrance and continue upstairs to the third floor.

I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!

I brought my watch in to get the band replaced and John was super helpful. I even learned a few…read morethings about watches while I was there. Good customer service will have me going back for any other jewelry related issues.

Went in for a repair/restoration. Was given excellent options. Work performed was much better…read morethan expected... outstanding. Price was excellent (and better than two other local jewelers I tried). Completed before it was promised. I could not be more satisfied.

I recently gave just an Average rating to Vincent and Company because I had lost the diamond they…read morehad replaced in a ring for me. After my review I was contacted by them and asked to bring my ring back in so that they could correct the situation. It turned out that though the ring had been repaired over a year ago, they replaced the diamond and polished the ring so that it looked sparkling new and charged me nothing for this. This company truly believes in standing behind its reputation and providing the best service to customers. They are as good as it gets!

This jewelry store is conveniently located and the people were so nice. They helped me with a pin…read morethat I inherited that the clasp didn't seem to work. But it was my error and not the clasp design. That was embarrassing. But the staff was so understanding and made me feel great. They offer some beautiful pieces.

Ream was amazing in helping us find my wedding and endgames ring as well as my necklace to wear on…read moremy wedding day! Kristen has been so lovely to us and we're so blessed!

I brought my bracelet in to get an estimate They told me it'll take a week to polish a men's…read morebracelet. So I asked them to weigh my bracelet on the scale. So the gentleman told me its being used so I have to wait. It only takes a min to weigh a bracelet and he's going to make me wait? This was 9/16/22, Friday. I took my bracelet to Haddonfield Fine Jewelry and they took care of me. They did it in house and took 5 mins to polish it up. After it was done they weighed my bracelet with no issues.

To say this place is a hidden "gem" could see a bit to hokey, but it certainly does apply…read more You are very hard pressed to find better and more personal service from a jeweler in the area. Not only will they sell you top notch jewelry, but they can also do a number of other things, like replace watch batteries. You should drop by on a regular basis and see what new creations master jewelry maker Raphael B. is working on. He is a great local artist and very skilled at his craft. I don't really like going to big ridiculously large brand name shops. I'll take a local jeweler any day of the week!

Valerie and Ralph are great to work with. They will work hard to create a customized piece. Highly…read morerecommend.

My wife had a watch I bought her 2 years ago that needed a battery replaced. Of course we've taken…read moreit to the little stands in the mall only to be turned away because it is an expensive watch. Fast Fix said that does not matter and took care of us in less than 15 minutes! I know when she is genuinely satisfied because she paid the extra for the warranty and actually found a location closer to our home. I mean, she gave the gentleman the watch, we walked across the mall to another store and 5 minutes later he was waving us back over to pick up the watch. Excellent customer service. Quality work that was done. And you can see that they are professionals at what they do. There's no huge space, just a counter and watch fixing equipment. I appreciate them and will be taking my watches here forever.

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Hands down the best. Almost every piece of jewelry I own has come from Zimemrmans including my…read moreengagement ring. The staff is incredible and their pricing is extremely reasonable.. Not to mention I die over their estate pieces.. My go to jewelry store.

Recently had a service done for my rare vintage Rolex. Drew was very knowledgeable and very…read morequalified to work on the service. Throughout the whole time, he was very communicative and detailed about what things were being done and why. Learned quite a few things about watches from him, too! Very happy to have had my service done with him. This is a watchmaker you can trust knowing your watch is in good hands. Absolutely worth it. Thank you!

I've had great experiences with Vanscoy Maurer and Bash. When I first started looking for…read moreengagement rings I went to several places. Most jewelers turned me off because the sales people were somewhat pushy and insistent that I should get the ring right away. Thankfully I went to Vanscoy Maurer and Bash and met Anne. She was wonderful! I had a general idea what I was looking for and she showed me several rings that fit. I gave her a price range and she brought several diamonds to fit the setting I liked. Not only that but she clearly explained the ratings for diamonds and pointed out any small specs or flaws so that I clearly understood what I was purchasing. I didn't want to buy on my 1st couple times and Anne was always understanding and helpful. Never pushy. My fiancé and I have been back a few times and every time the clean her ring and are happy to show us bands or anything else we want to see. I'm happy with my choice!

Had an appointment. The staff was so helpful. I got the ring of my dreams and special ordered a…read morepair of earrings. I had a limited time line and things could not have gone more perfectly!!! Highly recommend this jeweler !!!!