After looking for local tree pruning services throughout the Treasure Valley, I'm happy to say we…read morestuck with the local know-how of Parker Tree Service. They actually were in the middle range regarding their pricing for the services we needed (having recently bought a property that was built in the 1960's in the West Bench) but were at the top of their knowledge on local trees, pest issues that affect trees as well as their ability to identify the types of trees we have. The previous owner had taken good care of the landscaping, but didn't tell us when the last time our 60+ year old oaks were given a haircut. The crew came out and between their climbers and a boom truck were able to reach all of our tall oaks as well as cut down and stump grind some of the lesser trees that weren't doing as well. Our property looks better than ever, the trees are happy and the crew was super professional and knowledgeable - discussing what needed to be done before they started and even made sure we were out of harm's way as they were doing the trimming! We'll definitely be calling them in 5-7 years for another tree trimming session!

"We do what we say"... that is the statement that Parker Tree Service decided to put on the side of…read moretheir trucks for the world to see. This should really be the most simple and basic strategy of ANY business. its really not a miraculous thing to say, and is definitely not something that should set you above your competitors. Basic business... do what you say you are going to do, and do it. In my experience Parker Tree Service's employee Chad apparently didn't get informed of the motto. I called Parker Tree Service on Sep. 17 to get a bid to prune up my trees. Chad showed up and we had a good conversation about my trees. I have nearly a decade of previous experience as a professional applicator. I know trees fairly well and felt Chad was in the know and i trusted him. He was in no hurry to move on and he was good at bullshitting, it was a great experience. Having said that, I can see why its hard for him/them to keep a schedule. when he was done at my place he went over to my neighbors house and talked to them for quite a while... really nice of him, but you see why it could be hard to do what you said to your other customer that is booked for the next appointment when Chad has no sense of time? On October 1 I sent Chad a text and asked him if he had a chance to get a bid worked up for me. He told me right then that he had it almost done and was going to be sending out bids the following day. Nothing.... So I patiently waited. October 17, I texted Chad. "Hey buddy just following up on that bid" READ notification showed up on his side..... no response. so I waited one hour and texted him again.... READ notification but no response, texted again... same thing. He was clearly not following the motto, and was ignoring me. So I called the office. the person that answered was friendly and seemed to be appalled about the situation. she said someone would call me about this. I am guessing it was a manager or owner maybe that called me. She had no concern about the situation. She told me that Chad had been sick a while ago, and was definitely not ignoring me. At the same time, or maybe a second before they sent me my bid. So the lady told me "Chad already sent your bid...I can see its sent right here." What a joke. I was looking for a local company who would "Do what they say" but Parker is definitely not the place! Local, yes... INTEGRITY....NO! I told Chad not to worry about it, his company thinks he is the bees knees and he has nothing to worry about. He is a really tree smart guy, but he just cant do what he says and nobody seems to give a shit. As a local business owner I cannot support this kind of lack of customer service.