BUYER BEWARE!! I hate and rarely do leave negative feedback on small business owners, but this…read moresituation warranted it. My ex-wife and daughter were looking for a used Mazda and saw ads for one sold by several different people all working out of Perry Dean Aero, one priced at $6,900 and the others at $7,900. I read some online reviews, and they weren't great, so I steered them away from it. Well, after looking at other vehicles we ended up back here, so I drove my daughter to Perry Dean. As I get out of my car, I am greeted by the owner, Dean. He takes me to the car. We take a test drive and come back interested. Tell him that I've seen two prices and will be paying cash. Dean tells me that I will get the $6,900 price. He looks and says, "Out the door $7,500 with tax and license fees." Deal! I get a cashier's check from Chase and finish the sale.
That's where I wish it had ended because I would have given him a 5-star review. We purchased it in August and by late September, I hadn't received the plates, so I called and spoke to Cathy. She told me that they legally had 90-days to do this, but would move me to the top of the pile. By the end of October, still nothing so I called back. Cathy said she had some issues with her license, just got it active and would get on it within 3 days, asking me to call her at the beginning of the following week. I decided to call two weeks later and was told "Cathy didn't show up to work today and she has turned her phone off. Call back another time." With that info, I went to the AAA DMV and was told that they couldn't do anything and that I needed to sit on their front porch until Perry Dean Aero provided me with something.
Thus, I waited a couple more weeks and called yesterday. Cathy told me that she had the title, and I could come pick it up. When I walked in, she said she had to do some paperwork and would have mine ready in 5-10 minutes. I asked if I was going to have to pay for registration again since I had already done so and BOTH Cathy and Dean said, "No you shouldn't have to." She came out once to show me two documents and ask if that was my signature and I said, "Well I don't have my glasses, but it looks good." I went back to AAA DMV and was told that because this was a dealer sale, I needed to go to the DMV. I decided to go home.
When I got back home, I looked at the documents Cathy gave me and noticed that two forms showed a sale's price of $3,300, not $6,718 plus the rest in tax and licensing fees for a total of $7,500. I call Perry Dean and spoke directly to Dean saying that I paid $7,500 but she put $3,300 on the forms. Dean says, "Go to the DMV and tell them that you paid $3,300."
I then looked at the two forms again and swear I had NEVER seen these before or been given copies prior to yesterday. Then her question about my signature came to mind so I took a look at that. Sure enough, they look forged, especially the Report of Sale one. You see, I am left-handed and wouldn't have the curve to the right on the K and D. In fact, I just spent 10-minutes trying to do it and couldn't.
So, in summary I got the runaround for almost four months with them not turning in the registration like they are legally supposed to, then forged documents saying that I paid $3,300. What else could possibly happen? I go to the DMV and am charged $603 for registration!
You have the whole story, so if after reading this you still want to give Perry Dean Aero a shot at your business, then do so at your own risk.
