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San Antonio, TX

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Vehicle Viceroy

5.0 (4 reviews)
Closed • Closed

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North Park Mazda - Last minute appointment to get the battery replaced. Nice view of the service bays from the customer waiting area.

North Park Mazda

(216 reviews)

# Outstanding Customer Service -- Even 2.5 Years Later!…read more I leased my Mazda CX-90 PHEV approximately 2.5 years ago, and while I absolutely love my vehicle, what continues to impress me most is the exceptional level of customer service this dealership provides. So often, businesses go above and beyond to earn your business, but the real test is how they treat you long after the sale. This dealership continues to exceed my expectations! From timely service reminders that give me plenty of opportunity to schedule appointments to personal follow-up calls, they consistently make me feel like I am their only customer. It's that level of attention and care that truly sets them apart. Recently, the battery for my gas engine died unexpectedly. Despite an already busy service schedule, they found a way to fit me in. What I appreciated just as much was their honesty. They were completely upfront about how long it might take before they could look at my vehicle. No unrealistic promises, just honest communication and a genuine effort to help. It's also the little things that make such a big difference. During a previous service visit, I left my vehicle over the weekend and asked if they would mind putting up my sunshades. I have shades for every window because I take excellent care of my vehicle and want to protect the interior from the Texas sun. Not only did they listen to my request, but they actually took the time to put every shade in place! It might seem like a small gesture, but to me, it spoke volumes about how much they respect their customers and their vehicles. Their customer conveniences are equally impressive. During my recent unexpected service visit, their complimentary shuttle took me home, and they offered to pick me up when my vehicle was ready. The service waiting area is comfortable and welcoming, with complimentary snacks, beverages, televisions, and even a view of the service area where you can watch your vehicle being worked on. One of my favorite features is the personalized service video they email after working on your vehicle. The technician walks you through the work performed and provides an update on your vehicle's overall health. It's a wonderful level of transparency that gives me confidence in the care my vehicle receives. **After 2.5 years, I can confidently say that their commitment to customer service has not faded one bit.** They respect your time, communicate honestly, pay attention to the details, and treat you and your vehicle with genuine care. I love my Mazda, but it's the people and the service behind it that have truly earned my loyalty. In a time when exceptional customer service can be difficult to find, this dealership continues to get it right. **Five stars, without hesitation!**

Friendly, professional and quick Would def return…read more Service personnel were knowledgeable and understanding

Allstate Auto Sales

Allstate Auto Sales

(1 review)

My husband and I have both bought cars from Allstate Auto Sales. I bought mine in 2016, and my…read morehusband bought his in 2024. They are refreshingly honest people. They are the only used car salespeople in this city who I absolutely trust. They price everything to sell, and they inspect their inventory meticulously. They don't have a huge selection, but that's how they can do their work so well. They're focused. If you're someone who has a type of car in mind and see it on their page, do not hesitate to contact them for a test drive. I used to only pay cash for cars, and they were fine with this. There are seriously dealers who won't allow you to pay just with cash because they make more money with the financing. These guys leave it up to you. My only complaint is that they don't happen to work with my credit union for loans. I'm in the market for a used car again, and I'm trying to work with the places that work with my credit union. Problem is, the competition is not as good as this place! Honestly, most other used car salespeople scare me! They use high-pressure sales tactics and/or don't service their cars as well. When my husband and I got third-party inspections at Allstate (which I would recommend for anyone buying a used car), everything was already perfect and ready to buy. I may end up returning to Allstate for my next car, as they do have their own financing. At the very least, I wanted to write this review to let everyone else know that these guys are outstanding. I've seen just how rare it is to do business with a place this honest and skilled.

A Motors Sales & Finance

A Motors Sales & Finance

(23 reviews)

Olmos Park Terrace

https://lnkd.in/geDSjtZ Always enjoy my car shopping…read moreexperience here at at A Motors Sales and Finance. Selection, service and Price. Now , time for "donuts" #Car #Cars #BossBabe #Sweet #Ride #Finance #pimp #Speed #Street #traffic #Texas #SA #SanAntonio #Amazon #Apple #Trade #Tax #Taxes #TaxReturn #Affordable #linkedin #Instagram #Jeep #luxury #Wheels #Hot #uber #lyft #valero #gas #oil #rims #SAT

This was the worst car buying experience I've ever had. I can't believe that we even considered…read moredoing business with them. Shady business, aggressive tactics and insecure data handling. Details: - They conducted business using personal cell phones and email addresses. They asked us to send in our Driver's license and utility bill to the sales rep's personal cell phone and a personal yahoo email address not tied to the business - We told them to cancel the application because the car was out of our price range and we were concerned about our identity. The manager became aggressive to get us to sign and started raising his voice. We declined again and he quickly said they'll continue working with the bank anyways and hung up on us before we could reply - After several calls back, they finally answered and the sales rep said they could no longer talk with us and that we had to go inside the office, which was not possible for us at the time. And when we finally got through to the manager now to cancel again, he spoke to us with very condescending words yet again. He said we had to go in to discuss what would happen with the deposit we had put down instead of telling us on the phone. When we asked how our personal data would be handled now that it was in the sales rep's personal phone and email, he replied that they'll "probably" delete it from there.

Luna Car Center

Luna Car Center

(52 reviews)

Go see Aaron McWilliams for the easiest car purchase you will ever make…read more Aaron tells you the good and the bad about the cars and listens to your needs.

We weren't looking for a truck until we needed one, had an almost fatal accident because someone…read moreran a red light - but truck was a total loss. Now in an effort to get our life back together, we searched on Autotrader. We found the truck we wanted, 2021 Ford F150 work truck with lock boxes and ladder rack, on Autotrader and visited Luna Car Center on 7/3/26. Sam was our sales person that helped with the sale of the truck. Since we knew what we wanted, there wasn't much going back and forth, which made for a good experience. They did not have the keys for the lock boxes that were attached to the truck and one of the main reasons we were purchasing this vehicle. We were told that they would "send" a locksmith to our house to get the locks rekeyed and they would take care of the payment for the new locks/keys, not to worry, they'd get it all scheduled. When we left to go back to our bank and Sam told us he'd get the truck filled up with gas and get it ready for us when we got back. When we returned, we were told it was ready (they only put in 1/2 tank of gas). We signed the paperwork, and were given the keys. When I asked about the locksmith for the lockboxes, I was then given the name and number of Abdul with Luna and told to give him a call, that he would set it up. I called on Monday, July 6th. He told me that he'd reach out to the locksmith and would call me back, (he didn't). I called again on Tuesday, I was then instructed to call Steve at Keymasters, he would know who to refer me to. I called Steve, he didn't know anything about Luna Car Center, but said I could call Jonathan to schedule and that we had to take the truck there because that's where the machine is for cutting the keys. I told him we'd be there on Friday, and that Luna Car Center would be taking care of the rekeying. He told me ok. Arrived on Friday afternoon to 3700 Blanco Rd., no one knew anything about Luna Car Center or any appointment. We called Abdul back and told him to please call the locksmith to let them know Luna Car Center would be paying for the rekeying of the locks. After 2 hours of sitting and waiting, no call came through - frustrated, we paid for the rekeying just to get it done. I called Abdul back and asked him why he never called. He said he did but was told they were working on a vehicle. I said, yes, ours! While I had him on the phone, I tried calling the locksmith, so I could try to get them both on the phone at the same time - but it was almost 5pm on a Friday - not a chance. Switched back to talk to Abdul and he wasn't there. Now we're asking for a refund of what we paid - which should have been taken care of by Luna Car Center as they promised. We have the receipt and would like a reimbursement. I will update my review based on further communication with Luna Car Center.

Vehicle Viceroy - car_dealers - Updated November 2026

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