Everything they were polite and genuine and extremely helpful and took care of the situation in a timely manner and was very informative towards healthcare I would typically have issues asking questions but I felt free to ask them anything Huge thanks from me and somber read more

Although I wish I'd never had to go in the first place, my sweet cat Brooklyn was given kind and attentive end of life care at VEG. The room was dim and quiet and comfortable with a nice couch and blanket for her to relax, the nurses were very quick to address a collapsed vein during the procedure, and we received so much compassion and time with our baby to say goodbye. It's a hard decision and I was apprehensive to bring her somewhere new, but they helped her go peacefully and were great to us. read more

I had a really good experience at VEG. Nobody ever really wants to go have to go to the emergency vet, but my dog ended up with some wounds due to a groundhog and VEG made the experience as positive as possible. They treated him with great care. I felt like they were very efficient and we received immediate attention when we walked through the door. We were in and out of there in about an hour with his wounds taken care of and the mediations he needed. If I am ever in the position of needing an emergency vet again, I will definitely go to VEG. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Warwick, Rhode Island

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I can not say enough about the Dr's & the staff at Veg Er! from the second you walk through the door you can feel that they care! I had to bring my HedgeHog Frankie in last night, for anyone who knows about hedges they are not very cooperative to examine which makes it difficult. They were amazing and handled her with care and patience. Sadly I had to make the sad decision to put Frankie to sleep. They helped me through the entire process with kindness & compassion. Thank you to all of you! I appricate all of you. I will recommend this Er to anyone. They also let you stay with your pet the entire time! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Warwick, Rhode Island

Have been 3 visits always superb help and makes the parent feel as comfortable and stress free when our babies are ill!!! Just wanted to share a pic of my trio!!! Mocha in the middle hasn't been to visit with you which is a good thing!! Definitely happy with care for my other two babies!!! read more

VEG ER for Pets - Marley was their patient today!!! - Emergency Pet Hospital Near Me - Warwick, Rhode Island

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Lovely hospital and team! Friendly, warm, and efficient! There are complimentary snacks and goodie bags available in this open concept hospital. read more

VEG ER for Pets - Goodie bags for customers - Emergency Pet Hospital Near Me - Warwick, Rhode Island

We're incredibly grateful for the exceptional care our girl received at VEG in Warwick. This was our first experience there, and it exceeded every expectation. From the moment we arrived, everyone was remarkably kind, attentive, and professional. They assessed our dog immediately and brought us to a comfortable room where we could stay with her. Before performing any tests or administering any medications or treatments, they thoroughly explained everything and even sent a detailed estimate directly to our phone for review - something we truly appreciated. Dr. Binder took such a thoughtful and practical approach to her evaluation, carefully explaining each step along the way. She, along with the veterinary technicians, showed incredible compassion and genuine love for animals. Watching them get right down on the floor with our girl to comfort and examine her spoke volumes about the level of care they provide. A very special thank you to vet techs Emily and Juan, and to Dr. Binder. We are so grateful for the kindness, compassion, and outstanding care you gave both our girl and us. ‍ We would absolutely recommend VEG in Warwick to anyone in need of emergency veterinary care. Thank you for treating our family like your own. read more

Fantastic experience here last night with our new pup. We were freaked out by some odd things our dog was doing and brought her here around 11 PM. Though there were a few other patients, staff greeted us promptly with friendly and professional attitudes. Doctor was kind and took the time. Definitely will use these guys when we need to, hopefully not often read more

I recently had to say goodbye to my sweet angel cat Paris. It's was very hard, but the staff was amazing and helped get me thru this very difficult time. read more

The staff and care here is superior! I love this business model as it allows you to be with your pet the whole time and see exactly what is happening. The staff are so kind and polite to each other which is truly refreshing to be a part of while waiting with an anxious pet. read more

We brought our kitty in who was pretty severe due to a neck laceration/abcess. The staff were always checking on us while waiting and provided amazing care not only before, during and directly after the procedure but for bandage changes too. Dr Weymouth did an amazing job with a complicated surgery (healing by 2nd intention) and we are so grateful price was really reasonable especially being so complicated read more

Once I saw other reviews, I had to write, though my visit there was last year. My girl had kidney issues - all I needed from VEG was a urine sample. I got there 5 AM - hardly anyone in there - someone came in - told me she was almost "off" for the day and someone else would be coming. Everytime someone left the room with me and my girl, I would wait 20, 30, 40 minutes. Meanwhile my girl peed 3 or 4 times in the room. I put her back in her carrier and was leaving to go to Ocean State (which I should have done in the first place) - they stopped me, told me - OH, the doctor is almost to you - (and I waited another 20 minutes. Well, long story short - too much to tell - around 9:30 (and I was there at 5:00 AM) - they could not get a urine sample from her. I was told her bladder was empty. REALLY? I WONDER WHY THAT IS? Because my GIRL peed 3 times while waiting almost FOUR hours for them to get around to me. A urine sample does not take long - and if they'd given me something to catch it with (they knew she peed in the waiting area) - I could have passed it to them at that time. But I guess they were too busy for my girl. Which the place was so empty at that time I don't know WHAT the hell they were doing. Their report tells that part differently. One other thing. I asked if they would send me a prescrip for Mirataz, as my girl was really slowing down eating. Was told on the phone (this is later when I got home) - oh, absolutely,, blah blah blah. I never received it. My bill was so exorbitant - I could not believe it - and they never got to do what I specifically came there for - urine sample and report on it. Do yourselves a favor. Go to Ocean State. They may be expensive, but they have it together. VEG is expensive, but no way do they have it together. I will never go there again. They were just closer to me, that's all. And by the way, VEG - don't want to hear from you on this site. You need to get it together, and remember, always, VEG - our pets are our children, too, and you need to step into your customers' shoes now and then and show a little compassion. I will never go back - so don't write me. read more

I took my Bella in the middle of the night after an hour of getting sick with vomiting, unfortunately she did not make it she died in the car almost getting there. They girls were so nice and really understood our pain, they put us in a room with our girl,and after gave her back to us in a box so we can burry her nicely decorated. Thank you so much for everything. I know you would have tried to make her better Bella died 2/13/26 I highly recommend them! read more

VEG ER for Pets - My precious girl Bella - Emergency Pet Hospital Near Me - Warwick, Rhode Island

"VEG provided exceptional, compassionate care during our first visit today. They were completely honest and upfront about our options, but unfortunately, mama's breast cancer had spread everywhere, and the kindest choice was to let her go so she wouldn't suffer. The staff was incredibly supportive, making the process as easy and peaceful as possible under the circumstances. I want to deeply thank everyone there for treating both me and mama with such dignity and kindness when we needed it most." Mama 06-27-2017 - 06-17-2026 read more

My cat was extremely sick when I brought him in. Upon arrival, the techs at VEG intervened instantly, attempting to stabilize him and help us from the moment we walked through the doors. I have never, ever met such a generous, empathetic, and tender hearted group of vet techs and doctors in all my years of being a cat mom. The absolute compassion they showed us was outstanding and just not something you see every day. You could tell every single person that worked with my boy was a honest to goodness animal lover. They showed him the same amount of love that Rudy's dad and I did. I could tell by their gentleness and patience they exhibited that they treated Rudy as if it were their own cat up on that table. Not only did they comfort us, and give us both the most genuine and sincere hugs, they cried with us and even offered to get us an Uber when our ride was running late. When we explained we couldn't pay the full amount they asked for, and asked if we could break it up, they capped us at only a third of the asking price and did not expect any more payment, which in itself made me cry. They brought us snacks and water bottles, and when they ran out of creamer for coffee one of the techs went into their office and brought me out a cup of whole milk. So many little things that made a terrifying experience less scary. Trust me when I say if your animal is in need of emergency care this is the hospital to go to. I wish all clinics could be filled with such incredible, dedicated people. They brought light to one of the worst days of my entire life. He didn't make it, but it was to no lack of effort on their end. I will forever be grateful for their kindness. read more

These people take advantage of people's fear and concern for their pets. My mom is on a fixed income and brought her cat in out of concern that he was vomiting. They waited two hours. The cat had X-rays and blood work and was diagnosed with constipation. The bill came to $1400. I am horrified as my dog went to his own vet earlier this week and had the same care for $400!!! This is unethical practice and takes advantage of vulnerable people. Do better. read more

I will say this place is brand new and everything is state of the art- but they are OUTRAGEOUS. I am pretty sure that $1800 for them to basically tell me "We don't know what's wrong with your dog either".... Is insane. The staff as AMAZING- The vet was amazing! All the workers here were great. I came on an extremely busy night and I will say I was there for HOURS.... At least 8pm until 12:30/1am. They do have a fridge with snacks/sodas/drinks and coffee (that I didn't see and nobody mentioned until I left)! Which would have been nice- had I saw it... lol All I will say is if you have a lot of money- then this is probably the spot for you to take your pets- because they def took great care of my dog, but if you're on a budget- RUN the other way- because they are extremely EXPENSIVE. They ran fluids and an IV, and maybe took some scans of my tiny dog- but overall they were unable to tell me what had happened. Thankfully my dog's symptoms improved on their own- as the night went on and he was pretty much back to normal after 2-3 days. So overall I would say 4 stars- I took off a star for the prices... read more

I was very disappointed. My cat had a urinary blockage and they didn't operate on him. They were unable to help him? Charged me but I had to go to my own Vet to get it removed. read more

Going here was a great experience at a bad time. My cat was vomiting every time she ate and didn't have an appetite, and we were worried about a blockage. We brought her here and were treated amazingly, and she was treated like she was special (like she is) and not just a patient or job for them. We were able to be with her the entire time, even while she got x-rays, and we were even offered drinks, coffee, snacks. Everyone was so nice (the people who helped us were Sarah, Ella, Teyahna, and Dr. Carter) and really helped with my and my cat's anxiety in this situation. I would absolutely go back if something else ever happened to one of my animals. Thank you so much for helping me and my Bluebell be more comfortable. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Warwick, Rhode Island

These people are amazing! My little Jasmine girl was treated by our regular vet for Hyperthyroidism and we knew that she was declining but she started having seizures after our vet had closed for the day so we took her to VEG. My daughter called ahead and the staff was waiting for us when we arrived. They whisked her away and did everything they could to help her but a blood clot traveled to her brain and there was nothing more that could be done. The doctor and all of the staff were so kind and compassionate. We were able to pet her and talk to her the entire time they were treating her and they let us take as much time as we needed to say our goodbyes. They also entertained my grandson so that we could devote our time to Jasmine. Thank you! read more

I am so immensely thankful for Sarah M and Dr. Rodina. I cannot express enough gratitude for them (and every one else there.) They were so kind and warm, and I completely and totally trusted them. They were comforting and communicative the entire time and took the time to explain all of the options and all of the steps. I do not easily trust people with my dog but I would trust them with Chester any day and any time. They knew exactly what to do and took care of him confidently and well. I do not live in RI (I was visiting) but I would return here without any hesitation. I highly recommend it, and again want to take the time to take Sarah and Dr. Rodina for being so amazing with not only Chester but also with me. Thank you from the bottom of my heart for taking such amazing care of my boy. It truly means the world to me. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Warwick, Rhode Island

We brought our dog here, with a broken leg. It was clearly broken when we arrived (front leg dangling at an angle). They proceeded to have us wait there, and took X-rays fully knowing they could not perform the surgery required by such a complex fracture. We were then referred to an emergency surgery center, which required its own X-rays. The staff was very friendly but we feel as though the cost of X-rays was unreasonable when they knew they needed to refer us elsewhere for urgent treatment. First time, thankfully, and last time, definitely. Very expensive for X-rays/meds and understaffed, with the added detriment of us having to pay for the X-rays again at the center who could treat her. read more

Unfortunately I awoke in the morning to find my daughters cat lying on the floor lifeless,it was a Saturday and this was the only place I could find open.I called,explained everything,I just wanted to be humane and not let the cat suffer as it was when I found him.They said come right in ,I'll alert the staff as to what's going on and your wishes because of the situation,so the pets will not suffer any longer.when we walked in the staff yelled "stat" and ripped the cat right out of my wife's arms and went to a different area off to the side and 8 people were poking him with needles shaving him all over and putting oxygen on him,my wife was traumatized,we were already sad as to what happened to the cat at home.They made it 100 times worse,so much for who I talked to ,informing the staff that I was in need of euthanasia only because of circumstances (he was lifeless and cold when we found him),I said what are you guys doing I called ahead.They said we have to do this,we need to give an IV so we can give euthanasia.Just the way it was handled was awful,instead of yelling stat and the entire place comes running and doing unnecessary things,making everything way worse than it already was.After a $800.00 bill,because they said "there an emergency pet hospital ",that's why it's so much.Do yourself a favor wait for your regular VET!!,or go to where there are actually doctors "Ocean State Veterinary",I should of went there!Because I was seeking euthanasia only and because of the situation,I tried here instead,Big Mistake along with a Big Bill !!!!!!!! Seriously? $800.00,I said maybe if they didn't do all that unnecessary stuff maybe the bill would of been less,they said oh,we didn't include that in bill,like I was getting a break lmao......pretty big bill for a place basically run by kids working there,very disappointed and disgusted about the whole situation read more

Wow! We have never been to a Vet ER that takes such good care of our babies! The vet, the tech assistants, and everything else from checking in to checking out was amazing! Highly recommend!! read more

Immediate response on phone, no appointment needed, excellent emergency service. My kitty Eva lost her balance when I placed her on the floor and she immediately went into a seizure. I have never seen a cat suffering uncontrollably like this. After she calmed down I placed her on my bed where she did moan with discomfort. After she calmed down I called a few local hospitals but they were out to lunch, could not take my call, or had no doctor available. Then I remembered seeing VEG ER and I called them right away. No appointment needed. I drove a panting kitty in her crate to the ER where they immediately took her and proceeded to prepare her for IV and placed her in the oxygen tank. A chair is provided so that you could be with your pet at all times. They checked her blood pressure, did bloodwork, and allowed me to decide how much further to continue. We came up with a negotiation as to what was only needed at this time only. The amount was very fair and given how much time they spent with her was well worth it. This hospital is unlike any hospital had ever seen. Everyone was kind, compassionate, caring, helpful and good vibes filled the whole room. It was clean and there was much staff available to give my kitty the attention she needed. This is one of the most innovative structure for a hospital I have ever seen. Dr. Carter was amazing. Compassionate both to my cat and myself, understanding our needs and there was never a feeling of being rushed. It was about being there until every question was addressed. Best best hospital I had ever been to. I highly recommend it. read more

VEG ER for Pets - Eva kitty relaxing, being cooperative and sweet, getting all the oxygen needed to restore her breathing. And fluids too! - Emergency Pet Hospital Near Me - Warwick, Rhode Island

We brought our cat Midnight there very late and they did everything they could possibly do. We were treated kindly and unfortunately Midnight could not be saved. Thank you all who helped ease our pain of our loss. So grateful fpr 24/7 care for our family members that are our pets. These people work hard and stay up late. God bless you all. read more

I recently had an incredible experience at Veterinary Emergency Group (VEG) that truly redefined exceptional care. Our visit was prompted by a bit of an unexpected crisis: my husband had given our daughter a fancy chocolate ballerina figure, and our 5-month-old boxer managed to sneak in and eat two-thirds of it. Needless to say, we were in a panic. Over the course of the 90 minutes or so we were there, the VEG team was nothing short of amazing. They continuously kept us informed and reassured us with their sensitive, smart, and caring approach. The staff went above and beyond by bringing my kids coloring sheets, crayons, snacks, and drinks throughout our stay, making a stressful situation much more manageable. VEG is the genuine model for outstanding customer service in any industry. The love and attention they showed our puppy were palpable, and we left feeling deeply grateful for the level of care we received. I wholeheartedly recommend VEG to anyone in need of emergency veterinary services. Shout out to Dr. D'abrosca and the two AMAZING nurse vet technicians who I am horrified I don't recall their names because they were OUTSTANDING! read more

I just got back home with my 13 year old Jack Russell Chihuahua mix. The Best ER for pets ! The Doctors and staff are excellent They explained everything as they were checking him which eased my mind . I wouldn't go anywhere else! read more

I took my dog there on June 15 took me that long to finally give this review ! my dog was seizing he's never had a seizure since I've had him in the two years They immediately treated him for epilepsy and started meds I asked them to do further testing and think outside the box she just kept saying that's what he had but yet bloodwork was normal from beginning I felt like she blocked me out she didn't give me any hope and all they kept saying was no they wanted to wait til he stopped seizuring which he did . I left cause she said he was stable . After I left I got a text with a pic saying he's better. I called a couple of times to ask questions TO DR CAROLINE FRANKLIN and I felt like I was bothering her . She said the doctor at 12 o'clock would update me they were switching shifts dr ELEANA WINGARD called me at 1 o'clock and she said she was worried about rip I could hear screaming in the background. I asked her what that was. She said he's been doing it for an hr and she was really worried about him and I should come there when I got there my dog was screaming like he was in extreme pain. I asked the nurse what was going on and she said she doesn't know, but she was worried about him. Never gave me an answer as to what was wrong with my dog so instead of seeing him in pain, of course I had to put him down no closure no reason why at all they asked me if I wanted a footprint a piece of paper or clay. I made it clear that I wanted CLAY NEVER GOT A CALL TO SAY IT WAS READY. So I called them to ck on it THEY ASKED ME IF I REPLIED TO A third party EMAIL i SAID NO I DIDN'T GET IT. THEY they then told me what the email was I checked, and I had it they SENT THE EMAIL AT 139am my dog passed 130a so I must of missed it i'm hysterically, crying for my dog and I only had two days to reply. I said what if it went into my spam they said they're sorry they couldn't get me one. It was too late. That was the last thing I had to hold onto my dog's memory thanks but no thanks I will never go back. I'm sick to my stomach and have no closure as to why my dog wasn't so much pain watch out fur baby parents . I should've went with my gut and there's a bunch of kids working there that comfort them but not experienced enough for me to feel safe, bringing ANY of my fur babies back . I'd rather spend extra money to Ocean State. At least I know my dog has a chance . read more

This place gave me the illusion of hope while draining me financially. They ran up nearly $5,000 in charges before I was told my cat had terminal cancer. I was told that my 20 year old cat with terminal cancer "could rally back". False hope, vague communication, and costly interventions made a heartbreaking situation worse. If you bring your pet here, be ready to advocate hard -- because they won't always do what's right. read more

VEG ER for Pets - The bill I received after bringing my 20 year old cat with cancer to VEG and given false hope that they could save him. - Emergency Pet Hospital Near Me - Warwick, Rhode Island

They were quick, thorough, kind, warm, and very comprehensive. They gave clear instructions, answered all our questions, and made our dog comfortable. Their instructions included details that my primary vet had left out/didn't even consider, such as the necessity to take NSAIDS with food. They were just great. I wish they were my primary vet. read more

Absolutely recommend! I hope no one needs to bring their pet to the emergency vet but if you do, this is the place to bring them! Yes, there is a fee to bring your pet to the emergency vet, as there is going to your primary vet. The staff is so amazing and very friendly! You never leave your pets side throughout the visit! They explain everything to you in terms you understand then they discuss what the options are and how much each will cost before proceeding. It was amazing to discuss with the vet instead of being told what to do! read more

My cat was treated here for an eye infection. The staff is very caring and got right down on the floor with him since he was nervous. He was seen right away and in a very short time was home recovering with his diagnosis and prescription. read more

Truly outstanding place! Had to bring my dog in on New Year's Eve for excessive vomiting and licking, and everyone was so polite, welcoming, friendly, and they bent over backwards to help my dog have a good experience. I cannot say enough good things about the people working here. We were in and out in an hour; well staffed; communication was excellent; the facility was super clean and organized; price was fair for being an emergency vet; the staff was caring and took time to listen to my concerns; all in all I'd come here again and highly recommend. Thank you for taking such good care of my dog Frodo! read more

Granted it was the late afternoon before a holiday but this place is like a zoo. It was the first time going there - usually go to Ocean State ER. This was closer. Bad decision- Should've stayed with tried and true Ocean State. For basically the same info received from Chat GPT - it cost $400 for barely two minutes of conversation- nothing was done to the dog except hydration fluid. The doctor didn't even take her vitals after being told the dog had bloody diarrhea for 3 days. Outrageously expensive, chaotic and way too many people and animals cramped into one room. Awful experience - lesson learned ... stick with what you know to be excellent service. read more

The staff at VEG ER were amazing. I recently had to euthanize two of my cats. It was a very upsetting experience. I wouldn't have been able to do it without the staff at VEG er. They are extremely compassionate, loving and beyond helpful to me and my 2 young boys ... (especially Nicole Friscatti) I highly recommend them to anyone in need of emergency care or emergency euthanasia! They were an enormous amount of support to us and will be forever grateful. read more

Thank you so much for your professionalism, compassion and great care of our special boy Mason. You made our hardest decision as a family a little easier with your support. Im so grateful to all of you who worked with us 12/18 read more

I am a fairly new pet parent and have had to call and ask questions when I was in doubt of rather or not I needed to bring my fur baby in. Each time I have called I have had the upmost pleasure of speaking to Stepfanie. Though she is limited in what she can answer, she is always reassuring me when I call that I have nothing to feel bad about, she is always so sweet and kind on the phone and in person as well. Between Stepf and the staff I know myself and my fur baby are in the best of hands. read more

Fabulous experience at VEG in Warwick, RI over Memorial Day weekend. Dr. Rodina and her assistants were simply fantastic. Unfortunately, my girl was admitted as a critical patient to Ocean State Veterinary Specialists which helped expedite the surgery she needed for an infection our "former vet" failed to recognize. Highly recommend VEG when your kids are in trouble. read more

This says California, however I'm talking about Warwick RI, but yelp keeps defaulting to CA. Try to make an appointment, and they dont do that, but they also dont mention a mandatory emergency charge, at 4pm while the entire place in empty and every girl there is playing on their phones. 225 for them to check her breathing and squeeze her...no temp check, no ear check, no mouth check, tell me it would be another 775 for bloodwork and nausea pills. My daughter also brought her cat there, where they charged her for every test they could while not coming up with anything. Once she brought her cat to Oceanstate, she was told he was dying and there was nothing to be done, without charging her several thousand dollars because they have your pets life in their hands...Disgusting place, horrific people, terrible business read more