I lost my beloved Cheweenie, Dunkin in August. As heartbreaking as it was the compassion shown by…read morethe entire staff was amazing. I was able to be with him the whole time and watch every procedure. I can't recommend this place enough.

Had to bring my cat a few hours ago for an emergency situation and I've never felt so relieved and…read morecalmed by a team this well before. My cat and I were in and attended to immediately. I definitely recommend this ER for your beloved pets!!

My mixed-breed dog had a swollen leg with a circular incision that wouldn't stop bleeding. I…read morebrought her to VEG, and after a 6-hour wait, they told me the leg was cancerous, and the cancer had spread to her lungs. They offered to remove the leg or put her down immediately. I asked how long she had, and they said they didn't know, but a very short amount of time. I left in tears and mourned for three days (by mourning, I mean crying non-stop). On the third day, the swelling had gone down, so I made an appointment with the regular vet. They got a blood sample from her leg, and under 10 minutes later, told me the sample was cancer-free. Her leg simply had an infection of some kind. The leg healed. Our dog is fine. When I think about how close I came to putting our sweet pup down at the advice of the careless "vets" at VEG, it absolutely breaks my heart. Oh, and I paid over $2000 for that appointment. DO NOT BRING YOUR PET HERE.

I have come here twice. Once for a stray who passed and once for my kitten getting FIP. Both were…read morevery scary moments for me. They handled the stray with love and patience, offered me a paw print even though I didn't know the dog. They are beyond kind humans. When I brought in my cat, they offered all the help they could, even let me hold her while they gave her medicine. They walked me through what FIP is and even let me know about Chewy so I could get cheaper medication. She is a strong one year old lady now and I can't thank them enough for what they did for her!

I'm writing this review almost a year after my dog has fully recovered. It's been such an emotional…read morejourney but Dr. Whitehead at BluePearl saved my little furbaby and I'm forever grateful for him and the team at BluePearl! I co-parent both of my dogs and my previous partner had moved to GA and my two dogs also spent the first half of the year in GA and then back to CA with me. Unfortunately, 2-3 months after moving to GA, my Maltese started having health issues. I came to GA to visit my dogs and first noticed an extended belly on my Maltese and he would always have soft stool and at times constant diarrhea. My intuition told me something was not right and I took him to Ansley animal clinic. I was then referred by Dr. Spook to see Dr. Whitehead at BluePearl since he is the internal medicine doctor here. We went through tons of bloodwork, urine analysis, ultrasounds, x-rays and probably a few other tests that I'm forgetting. At first there were 3 possible issues my furbaby was facing and each test was to rule out the worst ones. At least, Dr. Whitehead confidently diagnosed my dog with IBD. He then explained the treatment plan for him and the next steps to take. My dog was then put on a steroid call Prednisone and some anti-diarrhea medication. This is where things got really bad...I flew back to CA while my dog was in GA with my previous partner and on his current treatment. Randomly, one day he stopped eating, became lethargic and his skin started to turn yellow. He was brought to BluePearl's ER 2x and did bloodwork both times but they found nothing. Finally, on the third visit to the ER, his lab work came back with EXTREMELY elevated liver and kidney levels. It was so high to the point where the ER doctor called me and said he would be dying in a day or two and there is nothing they could do. Can you imagine receiving this call while being thousands of miles away from your furbaby... I got on the next flight back to GA to say my goodbyes. At this point, I was very heartbroken and had to see him one last time. But miraculously, he was admitted and Dr. Whitehead started aggressive IV treatment for him to do everything he can. Slowly, over the next 4-5 days my little guy started to do better and better. He was discharged on the 5th day when his values were looking more normal and went home. At this point he was on 7 kinds of medication, had lost 2.5 lbs and was all skins and bones at 3lbs. Completely heartbreaking to see him in this state. I've since brought both of my dogs back to CA, where I continued to nurture my Maltese back to health. He started to slowly eat bigger meals again, I slowly took him off 6 medications that he no longer needed but kept him on the Prednisone to regulate the gut bacteria for his IBD. Fast forward almost a year later, my Maltese is completely weened off the Prednisone, eating full meals, playing, back to his old self and weighing a healthy 6lbs. I want to thank Dr. Whitehead TREMENDOUSLY, although we have not kept in touch since we've gotten back to CA. But to say Dr. Whitehead is an incredible veterinarian is an understatement. He was highly professional, honest, transparent and very goal driven to finding the best treatment for my dog. The staff at BluePearl were all very great to work with and very empathic throughout the entire time. No matter how many times I called to check on my dog, asked questions, they were so patient and kind. Unfortunately, I had to take away a star because the ER doctor that called me at 3am PST, really didn't sound like she cared about my dog and emotionlessly told me he was not going to make it.

I cannot put into words the horror I went through after trusting BluePearl with my dog, Misty. She…read morehad ear hematoma surgery and not long after, she suffered a seizure. She collapsed on the hardwood floor, thrashing and snapping her head from side to side for what felt like an eternity -- nearly 5 minutes. I have never in my life seen Misty like this. She looked like she couldn't even breathe on her own. I truly thought I was about to watch my dog die right in front of me. What makes this even worse is that I was never warned this could happen. The staff rushed her discharge, handed her back to me without any real education or concern, and sent us home as if nothing serious could occur. There was no sympathy, no urgency, no sense of responsibility for my dog's safety. Misty weighs 52 pounds -- in the middle of this seizure I could barely even lift her. I had to drag her limp, thrashing body just to get her onto her bed so she would stop slamming her head on the hardwood floor. No owner should ever have to go through that alone. I even have video proof of this nightmare that I will attach with my review. As her owner, what was I supposed to do in that moment? I trusted these people to keep her safe, to care for her, and instead I was left completely unprepared and traumatized. The lack of compassion and communication at this hospital is inexcusable. I will never bring Misty back here again. Pet owners deserve a hospital that takes the time to properly monitor, educate, and support us through situations like this -- not one that treats our beloved pets like just another number.

The entire staff was wonderful on our visit on 9/6/26. we had to return on 9/7 for more bloodwork…read more The medical staff on 9/7 was great. However, sitting in the waiting room, 2 ladies at front desk dropping several curse words. VERY UNPROFESSIONAL !!!! The need to go thru some sort of review to let them know ow that behavior is unacceptable!

I took my dog there last Saturday because she had significant amount of pain and couldn't walk…read more.. They did their exam and then came in the room and presented me with an invoice for $2000 and said that her bladder needed to be drained, while I was sitting there, I watched two other people walk out of the Clinic pay a bill. One of them was for $1200 and their dog died.... Most of the other charges on the bill were as much as 3 to 4 times as much as any other Vet I've been to... I politely paid the examination fee and went to leave, amazingly when I went to leave my dog was walking... My impression is that they had already relieved her bladder and then tried to charge me $2000!!! Don't ever go here no matter how much of an emergency it is!

My cat had an emergency on a holiday weekend. I called 3 different emergency veterinary clinics…read more Out of them, Taylor was the kindest and most patient with me over the phone. She displayed care and concern and that is the main reason I chose to go there. Taylor, the techs and the vet were all very wonderful and helpful. Later that night I even had to return with my cat for help administers his medication. They helped at no additional cost. They gave me much relief in a scary situation. I am grateful for them and would recommend them if your pet needs emergency care!

The best er vet I've ever been to. You can tell that they really care about the pets that come in…read more Everyone here is so sweet, it made my hard night much better knowing they treated my girl like their own. The vet worked so hard to figure out what was wrong with my dog and thankfully she figured it out, she was on oxygen all night, they let us in the back to see her and its such a comfy/cozy place for the animals to be at. 10/10 recommend this place, they're absolutely amazing!

They killed my Sweet Boy, Willie! The lady up front $800 as soon as we walk in!…read more I had Been there several times and never experienced this cold money hungry behavior! Of course i was pleading with them to start treating him! We need $800 up front, I had to wash Kayro syrup off my hands. My baby had been seizing and we couldn't get blood sugar, diabetes. ‼IT WAS AN EMERGENCY‼Once again Need $800, I told her that it was no problem. I said something in the heat of the moment, but they should never Allow a baby suffer over being upset w/ me. They should have just had me sit outside& let my husband stay. They said no, u need to leave, come get your dog!! He was lifeless, almost 100lbs and they just stood and watched as we struggled to get him in to the car. Obviously, the oath they took was a joke to them.

The front desk staff, nurses, and Dr. Melissa Edwards were compassionate during our time of need…read more We had to make the decision to do what was best for our baby. Dr. Edwards explained what was going on in a way that we could understand. Dr Edwards prayed with us over our dog before we started the procedure. It truly meant a lot. They were all very comforting to us. Everyone showed empathy and made us feel cared for. It made this difficult process so much easier. I highly recommend this vet!

Though I was (my pet was never seen) I think Zoe and the other members of the front desk are…read moreincredibly professional and welcoming. Of course what I thought was an emergency was not equivalent to what was ( surgery) I also later found out my pet was fine just being a teen. Like I said even though I never got to have any services because it was a holiday weekend and they were incredibly busy I would definitely go back.

They cannot be trusted to deliver proper care and antibiotics to an acute UTI in a cat. They…read morecharged me $2000 twice when my cat was in critical condition and only gave her antibiotics when I demanded them the first time which worked. The second time they only gave her a saline IV for 48 hours and her vet gave her the antibiotic which saved her life. I've spent about $6000 there over 3 visits in less than 2 years. It is criminal what they charge for minimal treatment and some of the nurses treat you like you are crazy. One nurse looked at me in a very threatening way. The other receptionists delayed her treatment and were so pedantic. condescending and neglectful. I will never go back there and wouldn't recommend this clinic to anyone who loves their pet. I spoke to a manager and she confirmed that they would not have given her an antibiotic for a UTI. They have no idea what they are doing and are robbing people of their money. It is sickening and they should lose their license to practice.

Thank God! They literally saved our family dog, Lemon. Before here, I wasted time and money going…read moreto vets and urgent vet places that ultimately recommended this place after taking our money. It's expensive, for sure; that part hurt. It's tough to have your pet's life held ransom for the price of a used car. But, they saved his life in the end and I'm grateful!

There probably couldn't be a poorer place to take your pet in an emergency…read more Our dog had swelling below her left eye and we brought her in last night. When we were seen, the vet tech asked the basic questions, then she said the doctor will be in next to see us. But instead she came back with our quote for the medicine they were going to give us. Her coming back with the quote and us not having seen the doctor was disappointing, it was as if they had no urgency or care. Then the doctor came in and he offered no help whatsoever as to what the potential issue could have been. All that to waste $300 with no help for my dog and now we have to take her somewhere else. Don't waste your money here.

They provided exceptional care and communication in a particularly difficult and stressful time.read more

We brought our dog in because she had a very visible lump on her jaw. we told the vet that it was…read morevery small the night before (about the size of a walnut), but had grown a lot overnight. they took her temp and found she had a slight fever. from that point they ignored the original reason we came in and focused on things that were unrelated and basically wasted our time. we came in for a lump on her jaw and they did an ultrasound her stomach. I also didn't like the lack of privacy. there are no exam rooms, you are consulted right out in the open and it is very off-putting.

They are great. Our dog looked and smelled great. The best part is he was happy. He didn't appear…read morestressed or upset about the whole visit.

Great service and very nice people. The price is very fair and the location is convenientread more