I came here because my fur baby unfortunately swallowed a raisin. The vet techs took her in…read moreimmediately. The wait was long. I mean very long. Except to be here for some hours. They brought her out and she seemed fine. They explained to me they were able to retrieve one raisin. I was relieved because I thought she swallowed more. Now when it came to cost, I know these things can be costly. The Dr assistant did want me to pay between 3,500-4,500 for my fur baby to stay there for two nights to check her levels. When I informed the Dr assistant I did not have that sort of money. The Dr assistant demeanor seemed to have changed, but she followed up with me after and asked how Prada was holding up. The doctor on the other hand was very nice and accommodating. Luckily my fur baby Prada is very much alive. If my fur baby has another medical emergency I would come back here. Especially since this is the only emergency vet open 24/7.

I usually don't write reviews like this, but I do not want another person to go through what I…read moreexperienced. On January 8, 2026, I took my dog to VCA Advanced Veterinary Care Center. In the beginning, everything seemed fine. I was able to get an appointment within two days after my regular veterinarian referred us for an ultrasound. When I arrived on 1/8/2026, I waited for more than an hour. I understood they were very busy, and an assistant came out to explain and apologize for the delay. When it was my turn, I met the doctor. She was very professional and kind. She performed the ultrasound and took her time explaining the results. I received my dog's medication there, and they explained how to administer it and told me to call if I had any questions. I was instructed to give my dog two prednisone pills for the first seven days, then reduce the dose to one and a half pills. While my dog was taking two pills, he improved--he was eating, breathing better, and walking. However, once I reduced the dose to one and a half pills, his health declined, and he began showing the same symptoms as before. I called the clinic VCA 1/18/2026 on a Monday to ask if I should return to the two-pill dosage. The doctor's assistant, Kylie, who was very kind, told me the doctor was not in and that she would send her a message and call me back as soon as she heard from her. Tuesday passed, so I called again and spoke with a woman named Jennifer, who was not very pleasant. She said, "Didn't the assistant tell you they would call you when the doctor gets back to her? She's not here and won't be back until Thursday." Thursday Jan. 22 Kylie texted me apologizing and letting me know that she would re-message. The doctor ,never got back to her. I waited until Thursday. No one called. More days passed, still no call. I did not call again because Jennifer had told me they would contact me once the doctor responded. Nearly a month went by, and I never received a call. During this time, my dog passed away. When I took my dog to his regular veterinarian on 1/26. I was told that VCA still had not sent them the ultrasound results. I had received the results myself ,but I am not a veterinarian and cannot interpret them properly. I am extremely disappointed. I have lost trust in this place. I had even referred a cousin to them, but I immediately called her and told her to cancel and seek care elsewhere. Once you leave this place, it feels like you no longer exist. I am still angry, disappointed, and confused. They were very attentive while I was there, but after I left, my dog felt like he no longer mattered. I am strongly considering contacting a lawyer.

We can not say enough good things about the amazing and caring team! We just recently experienced…read morethe loss of both our senior fur-babies (Ruka & Ace) just weeks apart. The staff here was so kind, so compassionate and caring. They gave us all the time we needed to say our goodbyes... and ironically both times we ended up in the exact same exam room - our babies sent us the message they are together again. We will be forever grateful to you all for helping us navigate through such great heartache, not once, but twice. You're all so appreciated for what you do! Thank you - Bryan & Denise Charles

Definitely a much better experience this time around. Last Sunday, our dog had an episode and our…read moreregular vet was closed, so we decided to give this place another try. The difference was night and day--literally. There were significantly more staff members during the day compared to after-hours, which made a huge impact. Patients were seen and treated quickly, and the overall process felt much more organized. We were in and out within an hour, which was a huge relief given the situation.

Took our cat Shiro to Access he had a large wound in his chest area which was not good. the doctor…read moreand staff really took care of him and he is recovering very well. Best, Abdul

The staff and Dr Nivison were very quick and caring. They took great care of my Frenchie, Levi. He…read morewas having acting strangely, not wanting to walk too much. He was in respiratory distress because he was nervous. They saw us right away and stabilized him. He saw his regular vet the next day and he is back to normal. I really appreciate how quickly they took him back and took great care of him.

Considerate and compassionate staff and the establishment is nicely taken care. Clean, good amount…read moreof space, looks like they have a rhythm and flow that makes operations efficient. Worth noting: Expect big urgent care invoices and be prepared to ask questions, line by line, to make sure you understand the costs and necessary treatment. I received a BIG OLE $$$ bill in the thousands and had to review each item, and upon doing that with the (very patient) Vet, they decreased the amount over 50% for the unnecessary treatments. I think every pet parent can agree that the most important thing for our fluffy little ones is proper care and love from the professionals treating them. This is why I'm rating this place a 5 star. They were all terrific people and took wonderful care of my dog (and me!) during a high stress day. P.S. They also offer coffee and snacks and that was a lifesaver after being there for 3.5 hours.

what went well? EVERYTHING. My baby cracked his tooth last…read morenight and although VEG doesn't have dental equipment (they should) my dog's tooth was hanging by a thread. They were quick with coming up with a plan and removing the tooth, putting him to sleep, and walking him back up (took about 20 minutes altogether) I was so informed, impressed and grateful how quick this team was especially Grace J. The RVT. Although they weren't able to take the entire root out we were glad they were able to get the most uncomfortable part out and we took him to his vet to handle the rest. I love the open concept of VEG, I was able to be apart of everything and I'm so so thankful.

I have taken both of my guinea pigs to access and had a great experience. One unfortunately was at…read morethe end of her life and they handled her with care. That guinea pig's mother is the one I took yesterday thinking she had another one of her episodes of bloat but she unfortunately ended up having cancer (lymphoma). The techs were amazing along with the doctor who were both compassionate and were able to see us that night while being very busy. Would 100% recommend.

Thank you for taking care of my bunny when he was desperately in need!…read more If you're the parent of a bunny, you know just how stressful it is to find out that your local vet is currently booked and unavailable especially when you need to see them for an emergency. I called about 6 different hospitals asking if they had a vet specializing in rabbit care and was referred out to Access. I live in the valley so Culver City wasn't an ideal commute, but when I spoke on the phone with their team, they said they would be able to call a vet in to care for Jameson because of the emergency need. So we drove all the way out there just because they were gracious enough to have someone available! Parking is located on the rooftop and is FREE! Thank goodness for that. The facility is located on the first floor and they'll direct you to the correct group. Mine was for exotic and aviary. They were able to see Jameson quite urgently and it wasn't too busy for a Saturday. I mean god bless them for even being available on a Saturday! After taking the initial vitals and information, we met with Dr. Callie and the nurse (sorry, blanking on the name) and were informed that he had mild GI stasis and they were able to treat him there. After about half an hour, we were done and ready to go back home. The fees were around $450 for the exam, medication, and treatment, but you can't put a price tag on saving your pet's life. I'm so grateful for the help and am glad to know that if he's ever in need, I can count on the team to help! They were kind, professional, and very informative from start to finish. I hope that I will never have to come back here but know I can trust them to take good care of Jameson. Thank you!!

I've taken two of my pups here, one for emergency testing and another was referred here by her…read moreoncologist for radiology. Everyone has been absolutely incredible every time. Kind, supportive, attentive. I couldn't have asked for a better experience every time I have gone. They are pricey, yes, but honestly, I felt SO taken care of, and felt my dogs were in the absolute best hands at times when I was so exhausted and distraught, that it is absolutely worth worrying about finances later. I can't tell you how thankful I am knowing there are such incredibly skilled and caring experts in my area that are open 24 hours and have specialty departments. I also very much appreciate the ability to text them, it makes my life a lot easier.

I had the best experience. I went in at 9pm on a Thursday with my baby dog who is 14 with a…read morepossible bee sting and limping. They took her in right away and within 20 minutes we were out the door. The people in the front were so kind and welcoming and made us feel like we were in great hands. The vet techs were so sweet too and since it was just a thorn they took out right away, they didn't charge us for an exam! Thank you to all the staff for making my dog feel better and giving us a peace of mind in your care! Here is a picture of the thorn the vet took out right away. Thank you again!!!

I previously visited the Anaheim Hills VEG clinic in 2024 when a good Samaritan dropped off my…read moremissing cat there. My experience then was very positive and I'd said I wouldn't hesitate to use them for my pet emergency needs if I were ever in the area. Over a year later, in early January 2026, I brought my 14 year old terrier-mix to this VEG clinic that had just opened up and is much closer to my home. My dog had kidney failure along with a heart murmur, and after a day of treatment, considerations for his quality of life, and long, difficult discussions with my family, we decided it was best to let him go. The two vets that treated him were very patient and thoroughly explained all options. Being able to spend time with him in one of the sleeper rooms during his treatment was a huge plus. I'm still trying to adjust to life without him, but I'm so grateful I could give him the peaceful end he deserved with the kind and compassionate vets and techs at VEG.

Wonderful staff but did not know how to properly assess or help me with my bearded dragon. Wouldn't…read morehelp unless i went through $1200 worth of test. I took him to a vet in yorba Linda and analyzed him and saw him for $85. Properly diagnosed him after 5 minutes and gave me multiple options to proceed. I was at the emergency vet for 4 hours with no answers and $600 lost just to be misdiagnosed and sending me home with no progress. It's completely ridiculous to charge someone $200 for an exam when NO information is found through a physical exam. In my opinion - you should not offer care for exotic animals when you cannot properly assess their physical state and know a feasible way to proceed. I felt like the whole time they were almost avoiding me because they didn't have an option B or C with how we can proceed. Yorba Linda vet is Greek and association and they are more than equipped to deal with exotic pets. They are very knowledgeable and won't make you spend thousands on unnecessary tests that will drain your bank and torture your animals for $. (714)463-1190

This is the face of a champion (pre-surgery). At 18 years old, he is still going strong after an…read moreintensive surgery that removed his spleen, gallbladder, and part of his liver. Dr. Kim, Alex the Manager, and their incredible team of veterinary technicians once again showed the boundless depth of their skill and compassion. A heartfelt shoutout to Ernesto, Chelsea, Omar for their support throughout the surgery. They cared for my boy with such steadfast dedication and also managed to somehow find time to comfort his very anxious hooman mom. If they had not acted as quickly as they did to move forward with surgery, my pup could have suffered a rupture that would have taken him from me. They have given me something truly priceless. They have granted me more time with the dog who has been by my side for 17 years. I will treasure every moment of it, and I will forever be indebted to this incredible team. Thank you for returning my boy back to me.

Most traumatic experience I have ever had. I'm writing this to warn anyone looking for an emergency…read morevet late at night. I brought my 14-year-old dog in for an emergency. After hours of tests and waiting, around 2:00 a.m. I was told she needed emergency gallbladder surgery and that survival was "50/50." I understand emergencies are urgent, but I did not feel I received honest, objective guidance about what those odds realistically meant for a senior dog, likely outcomes, or quality of life. I felt heavy pressure to move forward. The pricing was shocking, quoted between $9,500 and $7,500, and the way it was presented felt like a sales push. When I asked questions about the quote, I was handed a credit application and told to apply online from my phone while my dog was laying on the table in front of me whimpering. When I tried to ask why it cost so much, the doctor would walk out and say, "I don't talk money," even though I wasn't trying to negotiate, I was trying to understand the procedure, the risks, and what I was being asked to consent to. I was also being asked to sign disclaimers by front office staff who could not answer my questions, and the responses I got felt scripted and unrelated to what I was asking. I was told I couldn't wait there. After I left, they called me back saying her heart rate had dropped. I said I did not think they should go forward with surgery, but I was told they were proceeding anyway. Shortly after, I heard monitor alarms, and I went to wait in my car. No one explained what was happening, and about an hour later I was told my dog had died. The surgeon never spoke to me. Go elsewhere. If you need overnight emergency care, choose a different hospital. I thought this was the only overnight emergency option nearby, but I later found out there are other choices. VCA on Euclid is about five minutes away and open 24 hours, and my later experience there with my other dog was the complete opposite in communication, compassion, and professionalism.

Honestly if Dr.You was a regular dr at a vet hospital instead of emergency I would immediately…read moreditched my dogs primary dr & went to him because that's how good he is. I had a great experience. I think as a pet owner we have so many questions for our fur babies and some vets don't seem genuine, but Dr. You cares so much and so does his team. Hands down one of the best ER hospitals out here in OC! Thank you guys so much for helping Mimi

Honey, the min pin has had a rough few weeks. Last week, she was in the emergency room because she…read morehad an acute episode of pancreatitis and was in a lot of discomfort. She had already gone to her doctor earlier that day and was treated, and we thought she might be ok for the night at home; however, once the pain meds wore off, she was definitely not feeling well. We took her to the Fountain Valley Emergency Pet Hospital, and she was treated wonderfully. I've had previous poor experiences with other emergency rooms, but this one was different. From the moment we walked in, she had her vitals taken quickly. We then waited (not long) for her to see a doctor, and the doctor came in to give us an idea of what needed to be done. We left her there for further testing, fluids, and pain control. We were contacted, and the results were reviewed over the phone (I was sent links for radiology and labs) to go over them with the doctor. The plan of care was thoroughly explained, and she felt better the next morning. I even received updates and a photo from that evening. We picked her up and were sent home with medical records and everything she needed to continue care with her regular primary vet. Everything was also sent directly to her regular primary care vet. Everyone was pleasant and truly seemed to care about the circumstances. Dr You was great with her and very good at going over the results. Honey was treated like family. She left in the morning and was on the road to recovery along with her primary vet, whom we took her to that day. Lo and behold, the following week, Honey was outside using the backyard restroom when a coyote attacked her. Our black lab rescued her, and I am so thankful nothing worse happened. Be careful, it's Coyote season! I knew when that happened she had a laceration to her face and it would need to be repaired, it was after hours so there we went back to Fountain Valley Emergency Pet Hospital. We were seen relatively quickly; they had a busy night, and the doctor was in surgery when we arrived. Honey was stable, so we waited until she could be seen. Dr. Hoogeveen saw Honey and she was great, she came to speak to us and explain what Honey would need and the best course of treatment for her. Honey had to undergo general anesthesia, which we were extremely concerned about, given her age and the fact that she was still recovering from a very rough bout of pancreatitis. Dr. Hoogeveen walked us through it, answered all of our questions, and provided direction for her care. Honey stayed the night again, once Dr. Hoogeveen was done with the surgery she contacted us to let us know how everything went. We were able to pick up Honey in the morning, and she looked well. Honey recovered well,l and they took good care of her. Honey is now recovering at home after a very stressful two week,s and I am grateful that we had a place to go to for her care when her regular Vet was closed. As far as cleanliness, it's very clean. The staff are all wonderful. They offer different payment options, such as CareCredit and Cherry. I don't know if they offer others, but we were able to qualify for Cherry, which was a considerable relief after an expensive two weeks! Honey is now recovering at home. The only wish I have is that they would be open a bit later during the weekdays. Not every regular vet is open early for transfer. Hopefully, in the future, that can be an option. I wouldn't hesitate to take your pet here if you need emergent care. I appreciate that they treated Honey like family. Hopefully, we won't be back anytime soon, but I still recommend them if you need to!

We were lucky to find this spot. I've had to take my pets to other emergency and the staff were…read morealways horrible. The staff here are friendly and honest (at least from our second visit). We came twice within a span of two months. The first time, they informed us that our 13 year-old dog has heart condition. They told us she isn't in pain and that medication would help. They warned us that she's in the later stages of her heart condition. They were able to give her an IV with medication and oxygen to help her. We asked if it was her time, but they said not yet. The staff during this visit weren't the friendliest. We took her to her primary vet the next day and got medication prescribed. We were told again that she's okay and it's not her time yet, but to watch for the warning signs and to prepare ourselves. Unfortunately, a month after the first visit, she had a really bad episode in which we knew it was her time. We brought her back and luckily the staff during this second visit were more warm and comforting. They confirmed that it would be best to let her go and so we let her cross the rainbow bridge. They were very understanding in providing us all the time we needed with her. They definitely made this process more comforting. One thing I'd say is that we were sad that they mixed up her blanket and so they had hers in the back in the wash. We asked for it back and they gave it to us wet. I was sad her scent was washed away. Overall, they provided a good visit for us. They have an online waitlist system so you can join earlier. They have some complimentary snacks and water. Also a name tag making.

I had a terrifying experience when my 8-month-old puppy accidentally ingested an eraser along with…read moresome unknown medication. She suddenly started staggering, panting heavily, and acting very strangely. I was panicked, but a veterinarian friend immediately recommended I take her to Orange County Emergency Pet Clinic. From the moment we walked in, the staff was exceptionally kind and professional. They took her in immediately for emergency treatment with no wait time, which was a huge relief. The doctor was fantastic--he took the time to explain everything clearly, which really helped calm my nerves. After receiving activated charcoal and a Flumazenil injection, she showed incredible improvement within just a few hours. She is already back to her happy self, eating well and wagging her tail again. I am so grateful for their quick action and expertise. If you are in the OC area and find yourself in a scary situation with your pet, this is the place to go!