His service was awesome and does good work. And honestly and have good prices he let you know if he…read morecan fix lawnmower or through it away

My husband was scammed from this company. He sent this company $100 as a deposit to have our…read morelawnmower fixed and noone ever came. I would not recommend.

I had a recurring issue with my riding mower so, having used OnSite SEMR previously, I called…read moreagain. A new carburetor was installed (which all online info indicated was needed), but the mower kept dumping gas into crankcase. Mr. Mike came out at least 3X trying to locate problem. He even picked up my mower to repair at shop, no extra charge. A small piece of rubber from a replaced vacuum pump was blocking the seating of the needle in carb valve. Mike's persistence located this issue even though it was an odd, rare malfunction. At many times along the way, Mr. Mike could've taken advantage, but he did not! Honest service at a fair price!

Really amazed by these guys. Very well run business. Scheduling was a breeze... it's Spring so, of…read morecourse, they were very busy and booked up, regardless, they showed up the day they were scheduled to show up and I got the call in advance. Total pros. Experts 100%. Pulled up. Disassembled my lawnmower in minutes. Had the carburetor pulled off and into little pieces in no time... reminded me of NASCAR pit crews. Had me put back together and up and running in about 30 minutes. I went ahead and had them do the whole tune up... new plugs, new filters, new oil. Price was not only totally worth it, they told me EXACTLY what I needed to do moving forward so that I never need to call them again. Great guys. Great business ops. Really impressed.

Zero stars. Do not use this guy. terrible service. Can't fix your stuff. Takes forever. Won't…read moreanswer a call. Don't go here.

Had a motor swap and got home and nothing but black smoke came out of the exhaust. Owner wont…read moreanswer phone or texts. Nothing but excuse after excuse when it would be done. Didn't even adjust the throttle and told me to do it when I got home!

I purchased a 14-foot extension Sthil pole saw from this company. Only to have to return it less…read morethan 24 hrs later because the chain or something was internally bound and would not let the chain turn. I was meet with extreme resistance from the owner. I could not get the saw to turn the chain. I did not do anything to it. Just wanted to return it. I became very upset after 20 minutes of him insulting my integrity telling me I had cut with the saw, its been taken apart, and with a just down right d-bag personality forcing me to stand my ground and defend myself from this disrespectful insulting attack. I was not willing to "fix" a brand new saw. I'm well within my right to return and meet all their policies listed. Tool doesn't work. Tool returned unused. Simple. I requested them to process the return on a new, completely unused tool. Only after the guy that processed my purchase had to come complete the transaction as the owner threw a tantrum throwing papers and walking off refusing to complete the return. Terrible customer service. You will not be respected here. These people have their "always right" attitude. I did not use the saw. It would not cut. No shavings. No marks. A tiny amount of grease is present from the lube system on sprockets in the head. Impressive looking saw, and I was sure it would keep my 84-year-old father off a ladder trying to limb up his trees. They checked it out for me before I left. Unfortunately, later that evening, when I tried to use the tool, it would not turn the chain. All I did was crank it up. Runs great. Will not turn the chain. I didn't do anything to it. I didn't take anything apart. Tried adjusting the chain tensioner. Nothing. Youtube searches showed problems with this type of tool involving the drive shaft or similar issues with other users. A bad omen to me. I'm not one to spend $874.16 on anything that doesn't work from the first time using it. I dont want an expensive tool that needs to be fixed the first time it's used, and in my opinion, it would be nothing but problems every time. This is not a customer service driven business. More like a "I'll tell you how you are wrong about everything no matter what you say, but I'm right and does not respect customers with a problem with them. Lots of inventory and by my first ever interaction an absolute dumpster of a company. I do not recommend doing business here.

This is an EXCELLENT place! They have a wide selection of equipment and the price for rentals is…read morevery reasonable. They are also very knowledgeable about the equipment they have. As a sidebar, there is a very expansive PEZ collection there! Nice people, too. Bottom line is that there is absolutely no reason why you should hesitate to do business with them. Also, they sell a lot of equipment; in fact, I was told that rental was a small part of their business. Check out their website - it is done very well and should answer any question that you have.

Y'all need to get better employees in that store. I brought back 2 air filters today for my husband…read moreand I told him I'd have trouble with y'all and sure enough your staff did NOT disappoint. I was asked for the MODEL number which I gave your prick employee who thinks he's God's gift and he laughed and said there is more than one model number. Really???? So is that why he said okay when I called my husband and had HIM tell him the same damn model number???? In a world of customer service, y'all score a big fat F!! If you can't employ people who know what they are doing, then you have no business being open.

Disappointed. Nice place. Way overpriced. Guys Who work there act like you're a bother. After…read moreasking a question i stood there while the guy walked away from the computer to never return. Hmmm.

Very helpful. Always communicated every time. Quick to respond and did an excellent job.read more

Echols Electrical came out to complete a job on repairing my pool light…read more Ed Chambers and Hunter were excellent. Quick, efficient, and kept me updated on progress and plan the entire time. Very kind guys and overall a great experience with this company. I will definitely use them again.