AVOID THIS PLACE AT ALL COSTS!…read more
If you're considering living at Verve Apartments, managed by Cardinal Group Management, let me save you the trouble: DON'T. My daughter's experience as a tenant there was nothing short of a nightmare due to Verve's negligence, discriminatory practices, and retaliatory actions. Here's what happened:
Ignored Complaints About Unsafe Living Conditions:
My daughter's roommate had her boyfriend effectively living in the apartment, violating the lease and making the living situation uncomfortable. Despite multiple complaints to Verve Management, they did absolutely nothing to address this issue.
False Accusations Taken at Face Value:
After a dispute over shared resources, her roommate filed a false police report claiming my daughter had poisoned her milk. The milk in question had been locked in a private refrigerator in my daughter's room for nearly a month before the alleged incident! Even after the District Attorney cleared my daughter of all charges, Verve continued to rely on the roommate's unverified claims.
Retaliatory Eviction Threats:
Verve issued an eviction notice based on the false allegations, without conducting a proper investigation or allowing my daughter to defend herself. They acted as judge, jury, and executioner, treating her as guilty until proven innocent.
Financial and Emotional Damages:
Verve's mishandling of the situation forced my daughter to vacate prematurely, leading to:
- Storage fees for months of May, June, July, and part of August.
- continued liability for lease payment through July despite vacating the first week of May due to Verve's unwillingness to mitigate continued threats from the old Roomate and threats of additional relations.
- The stress and cost of moving twice due to their failure to create a safe living environment.
Discriminatory Practices:
While Verve was quick to act on false accusations against my daughter, they ignored repeated lease violations by her roommate and even relocated the roommate to another unit after the situation escalated. The new roommate also experienced similar issues and reported them, but Verve again took no meaningful action.
Lack of Accountability:
Verve only acknowledged their error months later, in February, after I spent a month providing evidence to prove my daughter's innocence. This ordeal wasted countless hours of my time and caused significant emotional distress for my daughter.
Final Thoughts:
Verve Apartments is poorly managed, unresponsive to tenant concerns, and quick to retaliate in unfair and discriminatory ways. If you value your time, money, and mental health, look elsewhere. There are plenty of other student housing options that won't treat their tenants like this.
If you are a tenant who has experienced similar issues, the following remedies for relief can be pursued. If this applies to you, please send me a message--I am interested in pursuing a class action lawsuit.
1. West Lafayette Human Relations Commission
2. Tippecanoe County Human Relations Commission
3. Indiana Civil Rights Commission (ICRC)
4. HUD Indianapolis Field Office
5. Indiana Attorney General's Consumer Protection Division
6. U.S. Department of Housing and Urban Development (HUD)
7. Small Claims or Civil Court
If you've been affected by discriminatory practices, retaliatory actions, or landlord negligence, please reach out. Together, we can take action.