When I was traveling through Rapid City on business, my laptop had picked up a virus that literally…read moreput me at a stand still. I thought that I was going to lose everything that I had prepared for this critical business meeting. I had a very important PowerPoint presentation to give the next day and I only had a few hours left to get immediate help to prevent an embarrassing phone call to my client. Lynne, the owner of Fast Teks, was very helpful and reassuring! I brought my lap top in after our phone conversation and she rushed it right to her tech for an expedite virus removal. I really thought that it was the end for my laptop with the way that it was running. Lynne told me that it was in good hands and that she would give me a call when it was ready to pick up. I ventured out downtown to soak in the beautiful historic city to kill some time. I was trying not to stress about the business meeting but it remained in the back of my mind. Just before I picked up the phone from the table to check on my laptop it was Lynne calling me with great news! They brought it back to life & all of my files were safe and sound! Lynne & her tech really came through for me and I can't thank them enough!! As a result I hit the ball out of the park the next day with my client! It's a breath of fresh air when a business owner like Lynne can make a difference for someone in a situation like mine! Well done Fast Teks!!

From the owner: Need Computer Repair, Service or Maintenance at Your Home or Business?…read more We offer a full range of computer diagnostics, repair services and solutions for your business or home. Virus removal, wireless networking, business networks and routing, PC upgrades, System Tune-ups, Computer troubleshooting and more. Certified Technicians All Fast-teks technicians are highly trained and certified in their area of expertise. In addition, each member of our team undergoes an extensive background and reference check. All technicians have more than 2 years field experience. We only hire the best. Convenience Simply give us a call and we can have a trained technician out to your business or residence in no time, no more 3 hour arrival windows. Fast-teks offers same-day, weekend and evening appointments at no additional cost! No need to disconnect your computer...We come to you! Affordable Rates We offer cost effective computer repair solutions at reasonable rates. Call today and first time clients

I brought my iPhone to Computer Village to have the battery replaced after it dropped into the 70%…read morerange. I paid in advance, as required by their store policy, and left the phone with them overnight. The next day, I received a call from a staff member named Pete, who told me they couldn't complete the battery replacement because one of the screws was stripped. When I picked up the phone and examined it myself, I found the left screw completely stripped with visible fresh tool marks--clear signs it had been recently damaged. I immediately called the store to ask how this had happened. Instead of acknowledging the issue, they insisted the phone was already in that condition when I brought it in. That's simply not true. I purchased this phone brand new and have never had it opened or worked on before this visit. There's no way that kind of damage existed beforehand. The staff at Computer Village refused to take any responsibility for the damage they caused, leaving me with a phone they not only didn't fix, but actually made worse. I've attached a photo--you can judge for yourself. I cannot recommend this place. If you care about your device, look elsewhere

I had a wonderful experience with Brian. He corrected a "glitch" in my Google account that…read moreprevented me from sending out images through the mail option. He was super nice, patient and extremely knowledgeable about EVERYTHING in the Apple "ecosphere". I worked with Brian for 2 hours and it was money well spent! He helped with with several things on my 2014 iMac & new MacBook Air & my iPhone 16e !!! He took the time to explain everything clearly. The rate for one-on-one tech support in Northern California is $115.00 - $150.00 per hour ! Computer Village charges only $75.00 per hour ! I plan on coming back for more "training" and I will definitely be purchasing my new iMac desktop here. Highly recommended !

Got a phone screen replaced. Phone call was returned and an appointment made fast. Good price and…read moregood experience. He was a bit unprepared though so it took quite a bit longer than I was told.

I am just passing through and my phone screen went black. trying to find a phone repair willing to…read moreanswer the phone on the holiday is impossible. but Dillan answered and within the hour I was at RC COMPUTER AND PHONE REPAIR. i was in and out in a very reaso time and back on the road. if you have ever had a broken phone the. you know how difficult it is to find a repair place on a holiday. thanks Dillan you saved the day. bro

No surprises and service completed as discussed. Whenever I have a serious computer issue, I know…read morewhere to go.

From the owner: We offer some therapy for our customers.read more