This is the nicest Ace Hardware I've ever seen. Great customer service! Ace is definitely the place…read morewith the helpful hardware man.

Walking h in this store is like the real life version of opening the Sears catalogue when you were…read morea kid. Well...there are no women walking around in their underwear, but it is like the times when you would look at all the toys, and make your Christmas list! When you first walk in, there is a huge Green Egg display! They have all the stuff you can only find online! Then you notice the tool isles! Pretty soon the section of Stihl EVERYTHING! They even have beer, wine, seasoning for meats! You could just hang out here! The people are also a highlight! They know the store, and know what they are talking about. It's everything the big box stores aren't, and that is exactly what I was looking for!

How to lose a good customer over less than a dollar! I often…read moreshop at Burney True Value Hardware as it is convenient and I have always liked to support local businesses over the chains like Home Depot and Lowes. Today, was my FINAL shopping experience at Burney. I had purchased a few screws for a project a week or so ago and didn't need them. Today, I tried to return them and buy some more items. I thought I had the receipt in the bag but I did not seem to have it with me. I asked if I could return them without the receipt. The total for the four screws was a whopping .82. I was told that they couldn't return them without the receipt as they have hundreds of SKU numbers and they wouldn't know which one I was returning. This made logical sense until I looked at my bag a little further. The gentleman that helped me pick out the screws didn't seem to write down the SKU number on my bag! How was it rung up when I purchased it? I assume by some generic key that charged me the .82, the same generic key that could have refunded my .82! Sorry Burney you lost me for good over this one, shame on your staff!

Do not buy your Stihl equipment from here. I bought a ton from there and soon as a pole saw gets a…read morecracked gear head they tried to price gauge me when it's under warranty. The tech called Stihl and sent them pictures trying to get them to deny doing the warranty. The saw had a scratch from where it sits on my trailer. The tech told Stihl I did some crazy stuff when he didn't even know. So Stihl denied it. I called Stihl and they told me they don't know why the tech called and sent them pictures trying to get it denied but they said yea clear warranty problem. I've emailed the store several times trying to speak with a manager and the won't respond. They kept my saw for two months before they called me and said we can't fix under warranty. Now I have to take saw to different shop out my area. Sorry place. Hate I spent so much money there

Love the old timey friendly atmosphere like the large companies are missing. They are very helpful…read morein finding what you are looking for.

Great service and they carry practically everything you need. They are also a lot closer than the…read morebig box stores that are at least 20 miles away.

We went there today 1/24/26 to get a coffee pot, price at the shelve was 54 dollars. not to bad,…read morebut when we went to pay it was 79 dollars. I mentioned to the cashier her response its 79 dollars checked on line price 54 dollars. Also picked up a couple of faucet insulation covers todays price 13 dollars each checked on line they advertise 3.79 each. not to sure I will be doing any more business with them. Price gouging local customers because of this storm. SHAME ON YOU BURNEY HARDWARE!!!!!!

Absolutely love this store. Was going all the way to lowes because I didn't even know it was here!…read moreThe staff is so helpful and friendly and if they don't have it they will get it for you. Too notch. Customer for life.

Best darn lil hardware store around. Bennie Larry and Billy will help you with any lawn,plumbing or…read morehardware need you may have. Hate it's getting sold. The new owner will have some big shoes to fill. Thank U4 Reading David Barner

Amazing hardware store that actually had specialized hardware for RTA furniture in stock, just what…read moreI needed. Extremely helpful staff that went the extra mile. The exact opposite of any big box retailer. Well worth the drive to avoid the frustration of poor big box store employees and limited selections of non standard stuff. Great place!

I love local helpful hardware stores and will travel out of my way to go to either Browns hardware…read moreor Norwood Hardware anytime! Helpful people that know what they have and where it's stocked! No spending an hour trying to find someone to help you who may or may not have a clue! Go in these folks know their stuff!

Full service hardware. Associates were very happy to assist. Owner/manager appeared to only be…read moreinterested in serving local regulars.

Polite employees, good products, good prices. I recommend this store over Lowe's any day of the…read moreweek. Last time I went to Lowe's I was treated horribly but every time I go into true value, they always greet me with a friendly smile thank you!

Broadway couldn't have a better hardware store! There's always a friendly person to help you find…read moresomething fast and they have just about everything you could possibly need!

This is my go to store anytime I need to fix something. Everyone is so helpful. Right when I come…read morein there always someone that greets you and asks if you need help finding something. They have rewards program too, so I get lots of 5 dollar off coupons which works out great when I need to garden or have something go wrong with the house. They also do curb side pick up with covid-19. They have a really great selection of Benjamin Moore paints! If you need something really specific house wise, or lumber/ large items like sinks etc, I would suggest going to lowes or home improvement. But for basic stuff this place has it all and you are in and out pretty fast!

After several visits, here's a summary:…read more Pros: a) Easy to get in and out of. b) They have a good variety. c) Conveniently located. d) Lots of parking. e) Very Friendly staff. f) This is a perfect quick simple option if you're looking to avoid a big box experience. g) They still cut keys. Cons: a) Their pricing is a touch higher than the big box stores. b) Their offerings aren't as plentiful as Home Depot or Lowes.