Amazing people, wonderful, supportive and calming staff. I had recently had an appointment that I…read morewas really nervous about, and they helped ease my mind and squeeze me into the appointment on Friday. They really went above and beyond. I will always use like how family medicine is my primary again such amazing people.

Several years ago I had an interaction with a nurse practitioner that left me absolutely baffled…read more She has since left the practice and I have found that the medical and office staff are professional, caring, and courteous.

Still been going to Dr. Brinson for years now so don't believe those negative reviews. Office…read morestaff is excellent. The doctor is excellent and very personable. He will take the time to answer any questions you have and very thorough. His office is very clean and well managed.

Wonderful Doctor: perfect combination of professionalism and personable!…read moreKnowledgeable, kind, and thorough.

I would never say that I "enjoy" going to the doctor, but the staff at Central Florida Family…read moreMedicine definitely make the experience a much better one! Nancy at the front desk is super friendly and always has a smile on her face. Dr. Coupland really takes her time with each patient - she's thorough, listens and discusses everything, and never rushes. It's great because you feel important, not just another "ticket at the deli counter," but it makes the wait longer than you want, especially when you're sick and don't feel well. Gretchen and Pam are both Nurse Practitioners and whom I normally see. I see Gretchen more than Pam, but I honestly love them both! They are younger, energetic, personable, and treat you like a person, not just a patient. If you are looking for a new general practitioner and are in the area, I'd HIGHLY recommend this office! I've converted my whole family and several of my friends and they are thrilled with them too!

Moved to this physician's office a good couple of years ago and see Gretchen. She's always been…read moreprompt, detail oriented, and does not rush. How refreshing for a doctor's office! Would highly recommend to others - and i have!

This doctor is does not practice patient care. He practices medicine with a moderate success rate…read more He will treat you as a dollar sign not a human being. While most of his staff a good, one in particular told me incorrect and possibly dangerous information. That person was giving advice on something he had zero knowledge about. Do not go here for any reason. There are to many physicians that hold patient care and concern as a routine part of their practice in their practice of medicine greater Orlando area. Sadly, Burkhart is not one of them!

The absolute WORST EXPERIENCE I've ever endured from any professional. I don't know if I'm more…read moreembarrassed for the doctor due to his conduct and negligence or mad at myself for putting up with his immature behavior for so long. I'm a 28 yr old former college athlete, consistently work out daily. I'd been seeing Burkhart since 2021 due to an injury sustained that he was never able to provide a treatment plan for and I never recovered even 50%. Recently, I injured myself and visited him on crutches 08/17/2022 he didn't want to order an MRI, said "I didn't need it and it was just arthritis", even though my knee had dislocated and the urgent care doctor who gave me crutches so I could walk recommended an MRI. We went back and forth for about 5 minutes and he eventually ordered the MRI, thank God. MRI took place on 08/19/2022 ***I reviewed the medical notes he wrote and they were ALL incorrect and lies!*** I had my girlfriend attend the last visit with me on 08/23/2022 so we could request a wheelchair, witness his behavior, and he didn't disappoint. For the 1:50pm appointment he didn't see me until 2:40pm, I had to ask somebody in the clinic to fetch him. The MRI he said I didn't need showed damage to the meniscus, it's fringed. I've since been told by another doctor that it's torn. HE ACTUALLY REFUSED TO ANSWER MY QUESTIONS OR HERS ABOUT MY CARE AND INJURIES. I can't make this up, I asked him a specific question and his response was "Me answering that question will not give you the answer that you need." as if he's the Oracle from the Matrix. Ultimately, 8 minutes into the appointment he got up and walked out of the room and said "I'm not doing this." after I repeatedly asked him how a fringed meniscus could inhibit my recovery. When communicating my complaints to the branch manager he walked in to INTERRUPT, didn't say excuse me or anything and gave some spiel about how he's an expert doctor even though I'm on crutches with no ETA on when I'll even be able to walk again. He gave me a wheelchair prescription and then cancelled it a week later. Additionally the medical supply company who handles the wheelchair order stated that the notes he provided weren't adequate enough to get a wheelchair through insurance. HE WROTE IN THE NOTES THAT DURING THE EXAMINATION THERE WERE NO CHANGES EVEN THOUGH PRIOR TO 08/09 I COULD WALK AND NOW I CAN'T EVEN GET DRESSED WITHOUT SITTING DOWN. HIS INSOLENCE AND INCOMPETENCE HAS HINDERED AND PROLONGED MY ABILITY TO SUCCESSFULLY RECOVER. There's so much more but this is just the tip of the iceberg.

Love this office. My PCP is great. She really listens and does great follow ups with referrals…read more Staff is great also

Today we took our son for his well baby check up. If you've ever taken a child to one of these…read moreappointments it's usually positive until it's time for the end, their shots. But thank God it wasn't a bad experience. We've been taking our son here for almost a year because his primary care doctor is at this location. Our doctor has an assigned nurse which is one we appreciate; she already knows is and looks forward to seeing our son each time! It just makes everything a more pleasurable experience and one that's personal simply because she's warm, friendly, and very personal. I mean, he knows her or at least recognizes her from the previous appointment. So we gave this place a 4 star, nice folks, great doctor who's very informative and knowledgeable, plus they offer great customer care. The only thing is if you come early to your appointment or late to your appointment or on time, there's a minimum of a 30 minute wait before the nurse sees you.

I had to have a little surgery on my throat and my doctor had me go to a surgery center. The check…read morein process was smooth and easy. I was greeted by my nurse, Annie, who took me back to the pre-op area. All of the staff were friendly and kind. My doctors explained the procedure and post-op expectations. So far, so good.

If you want empathetic care-- this IS the place If you want…read moreprofessional service-- this IS the place If you want an amazing, careful, and safe surgical team-- this IS the place If you want courtesy and kindness when you walk in the door-- this IS the place. If you want great anesthesia, doctors and nurses-- this IS the place!! I don't work here but I've been a surgical nurse over 25 years and a nursing professor for 10 and I can't tell you enough how happy I was with everything!! They treat you like family! I hope you agree and receive the same great experience I had.

Okay, no one wants to be at a hospital, whether it is you in the hospital or if you are visiting…read moresomeone at the hospital, you hope for a professional and caring staff. Most of the staff here were absolutely amazing with the exception of one nurse, who was rude, obnoxious and honestly has no need to be in nursing (at least in my opinion). Anyone who works in Healthcare has an amazingly difficult job, but they need to remember that they are seeing many people at the worse times in their lives. Compassion needs to lead every conversation. Most of the staff here were incredible.

I have never been a patient at HCA Hospitals and only heard directly from someone of their bad…read moreexperience while being treated at one of the HCA ERs. I recently visited HCA Florida Lake Monroe to visit a friend who was admitted and had surgery the day prior. That was my second time visiting someone at that location. The staff I interacted with on both occasions were friendly and helpful. The check-in receptionist is always welcoming. Even the staff we asked for additional directions and cafeteria hours stopped what they were doing and without hesitation answered our questions.

I was looking for a new doctor to get my mid year check ups out of the way, and I realized that my…read moreprevious doctor was very busy and unreliable (I had to make my appointments so far in advance, that they would end up rescheduling me or I'd miss it). I was happy to find a local, black, doctor. And I can't begin to describe the ease and care I felt getting service from someone who looked just like me. The kicker was when I went over my vitamin D deficiency, and she explained that it's a big issues in the African American community, and recommended a plant based supplement. She always arranged all my bloodwork online, and sent new prescriptions to my local pharmacy. I was visiting for an issue that had plagued me for years, and I appreciated her taking the time to listen to me, answer and ask questions, and come up with a game plan that I felt comfortable with. So glad to have found this place!

I can't say enough about this practice! Carol is amazing and…read moreis VERY knowledgeable not to mention loving and caring. The staff is amazing too. Very kind, polite and very welcoming. My weight loss journey along with my health progress has been so amazing and I'm looking forward to what the future holds.