We came for a routine heart check but ended up seeing the doctor, so it took much longer than…read morenormal. The reception staff is professional and they checked us in quickly. The waiting area is large with lots of seating. There is only one bathroom and it was surprisingly dirty. The total time there was almost 3 hours.

This institution is the worse... the billing system is a scam. I paid for a calcium score test with…read morea credit card and they continue sending bills because this procedure is not covered by your insurance. You see the doctor, you paid the deductible, the insurance pays their part and they charge you again. Apparently, the agreements amounts with the insurance is not enough. Looking for a better option.

From the moment I arrived it was one of the best, if not THE best, experiences I've ever had there…read more The receptionist was friendly and helpful and during the time I was there. I never heard her complain or any of the patients complain! From her, to Jose who brought me to the CT room, everyone was friendly and helpful! I'm bad at names so I can't remember either hers or the nurse who helped me make an appointment for an MRI but they were outstanding! I thank them so much because the reception is your first taste of a business and she is definitely a keeper! I even told her so!!

While I obviously cannot say whether my doctors office took a long time sending the order in or it…read moretook this place weeks before calling to set up an appointment. I get a voicemail around a month after visiting my doctor. Had to wait until the next morning to call back. The earliest appointment was 18 days out. I took it, they asked their questions, told me to fast at least 4 hours ahead of time. Day of the appointment? I drive just over an hour to get there. Have to wait while they were trying to look me up, only to hand me paperwork to fill out so I can make an appointment? Of course with lack of sleep, frustration, all the symptoms that brought me here. I went off; then took off. Only time will tell; and if my eyes are a new symptom? I'll be ending up in emergency way before I get a scan.

Dr. Koppel was extremely kind, giving excellent care and spending time to listen to my needs, and…read morethen explaining treatment and follow-up. He personally called me twice after my visit to make sure medications were obtained. Super professional, super nice.

I was very happy with the service I received at Family Podiatry. My toenails were a MESS when I…read moreshowed up for my first appointment and are 100% better now with NO PAIN! Doctor Koppel is a "no-nonsense" but friendly guy and the staff is great! I highly recommend Family Podiatry!

TCVI was 5 Stars in 2021 when I 1st used them, but in 2025 giving TCVI an 'F' is an understatement…read more Patient care, bedside manner was replaced with CORPORATE GREED- Good Riddance- ***I'm being billed for 2, yes 2 dual artey tests because TCVI cancelled the 1st one on the 17th, they told me after an hour drive when I arrived, rescheduled for 19th, I'm being billed for both... Call up billing, they admit tcvi cancelled/not my responsibility. 30 days later, same bill with collection warning- So now I have to get legal, asnd maybe stand outside their offices with FRAUD billing and let EVERY PERSON WALKING IN TO TCVI KNOW THEIR BS BILLINGS! SHAME! And after a quad bypass, TCVI told me I was the surgeons patient to make an appt with him-

I have serious heart problems and needed a cardiologist. Dr. C is a great doctor who explains all…read moreand develops a treatment plan. His staff that performs the non invasive tests are fantastic. Just hope that you don't need to return for a Dr. visit to discuss results and plan. The scheduling desk is non communicative with the rest of the facility and its protocols. I am having shortness of breath and have side effects from the meds I am on and the best they could do is schedule me an appointment 4 months from now. The Dr. wanted to see me 1-2 weeks following the test. Oh and I will run out of meds. They don't seem to care. Go elsewhere if you can.

I have seen Dr Koppel a few times over the past couple of years and each time I am completely…read moresatisfied with the service provided. He has eliminated my Plantar Fasciitis and I have been pain free for over a year. I have seen other Podiatrist's in the past and he by far is the best.

Dr. Scott Koppel has THE worst bedside manner of ANY doctor I have EVER MET!…read more 1. He did not greet me at all when he came into the room. He came in, turned his back to me, opening his laptop and said nothing. I said how are you and he groaned. 2. I tried to break the ice by saying I thought I had been a patient about 10 years ago. He stared at me blankly and said tersely "you don't expect me to remember you, do you?" 3. He briefly looked at my injury, hardly touching my foot. Then he did an x-ray. 4. He then began to berate me about "non-compliance" because it had been 10 days since I went to the ER, I had been walking around on my injured foot and I smoke, which would make my foot heal slowly from the surgery . 4. His tone was insulting and superior. I was really shocked to be treated so shabbily by a doctor I had just met! He was treating me as if I had injured him in some way before I had come to his office! I left his office, almost in tears! I would NEVER let this guy touch me and I certainly would not recommend him to anyone else!

UGH. I am so torn on these idiots. So I've had an ultrasound and x-ray done here and both times the…read moretechnicians have been great and I haven't had to wait that long because I had an appointment. However, the office staff and billing department is a wreck. Both times they billed my insurance wrong despite me clarifying it literally (seriously literally) 7x what they needed to do and every person I've encountered at the front desk and when calling billing has been unhelpful. I have had to explain my very common insurance to them. No one likes receiving a bill that should've been covered already. I've also noticed that their wait room seems to be consistently packed with walk-ins so be sure to schedule an appt.

I've been going to this place for a couple of years and unfortunately I have to have breast…read moreultrasound every 6 months. they are so greedy that in order to have the ultrasound they make me do mammogram as well or I cannot have the ultrasound. ultrasound is a better diagnostic imaging procedure than mammogram but they prefer to radiate a woman's breast just to make money from the insurance company. I work in the medical field and know mammogram is not necessary twice a year. I had breast surgery and stated I don't think I can have the mammogram machine squeezing my breast they told me they don't allowed to have only the ultrasound. Really? i call this NEGLIGENCE.