Excellent service, food, and hospitality. We stayed two nights and had dinner the first evening. I…read morehighly recommend visiting for a peaceful one of a kind experience. Carolyn greeted us at the door. She is a gem of a person and ensured we were well taken care of from the moment we arrived. Bonus that they have a dog Cuddles that like to be petted. The room was spacious, incredible, and had a small balcony overlooking a pond. The bathroom was perfect and had a walk in shower or bathtub. Chef Dave prepared a great dinner. Everything was fresh and made on site. When we asked about the lamb raspberry glaze, he shared his recipe and gave us a to go order of extra sauce. Great experience if you are looking to relax and re-connect with a loved one.

River Spring Lodge is a destination for a great dinner and to relax. There's not much to do nearby…read moreor on premise, and that's the point. It's quiet. Dinner orders are placed prior to arrival. Then when we checked in, we were greeted by Carolyn and Cuddles (their friendly dog). She confirmed dietary preferences, let us pick a bottle of wine for dinner, took our breakfast order, and explained how to use the TV remote and get to our room. While we waited for our 5:30 dinner reservation we sat by the quiet pond perusing a Genesee county tourism magazine. There were several wooden Adirondack chairs surrounding the pond and we enjoyed the quiet sounds of nature and birds chirping. The dinner was a multi-course, in-room dining experience. Each course was brought to a tray outside our door, and they would knock and leave the food there. You bring into your room and don't have to talk with anyone. Food was great! Breakfast was brought to our door the next morning (it's served between 8-9), and check-out is 10:30. Overall we had a great experience. The hotel and the room were clean and modern, and we appreciated the time to just relax.

I had to drive 6.5 hours through a complete wide out snowstorm, accompanied by ice which resulted…read morein me checking in late. Worn out and stressed. I walk through the doors to an attitude from Tanya saying I was the last person to check in. And apparently she had to stay until I got there. On top of that, the out front unloading zone and parking lot had not even been plowed or treated with salt. Therefore, what a hassle trying to get your luggage in the middle of the night. As everyone knows the brand Wyndham is typically on target however this location is not. For the price of the rooms and the brand was very disappointed, not only with the service but the condition of the room. I will say my bed was very comfortable however, the pillows needed thrown away as there was really nothing left to them as you picked them up they folded into and were all floppy. Zero support! My duvet cover showed a huge rip that had been sewn back together, Underneath the heating unit, there were all kinds of wires that had been spliced sticking out, grabbing your feet when you went by, cloth chair, a huge stain on it, mini fridge was frozen up, coffee pot was dirty, dirt around bathroom vanity faucet, bathroom exhaust fan didn't work at all, peeling paint from the bathroom mirror frame, grout in the bathroom with two different colors, tub drained very slow, towel had someone else's hair on it, bathroom door frame all scratched up, remote control was dirty, and some features not even work on it, wasn't able to connect to Wi-Fi the entire time there. As I missed my dog on the trip, I stopped at the front desk to ask if there were breed restrictions and the cost.... Quickly, the lady rolled her eyes ( same lady that checked me in with the attitude ) and ask what I had, followed by an attitude as to why it cost a extra$ 75 per night for a dog ( keep in mind I didn't ask why ) but she definitely lead on that. She didn't appreciate dogs being there and she said it would be cheaper to leave them at home. She stated that everything has to be taken out of the room and cleaned afterwards. Yes I expected that but the level of attitude I received was very unwelcoming. Perhaps it's time for a career change for this individual as she is leaving a negative impact on this hotel. Can we say " bad apple "? Everyone else here was very friendly. Noticed same bags of trash, set out by the residence for pick up for days. Elevators were a slushy mess in the lobby coming in pretty much the same. Wasn't able to enjoy the heated pool or hot tub due to unruly children running, screaming out of control as they were doing cannonballs....and of course, the parents were doing nothing. Parking was a train wreck as they didn't plow any of the parking lot or parking spaces, therefore it took up a lot more space because people couldn't see the lines and a lot of people had to park at the bank next-door and lug all their stuff across the snowy parking lot. OK now for what I did enjoy. Bed was comfortable and clean, rosemary, scented toiletries, hot complementary breakfast with delicious coffee. Friendly and helpful staff ( except for gray hair lady at the front desk ). Great location for walking to and from on a ski trip.

I have mixed feelings about this stay. On the one hand, the proximity to everything in…read moreEllicottville is unbeatable, and the beds were incredibly comfortable. While the breakfast was just so-so, the coffee was actually pretty good. However, a front desk agent named Tanya completely ruined what could have been a great experience. As a handler of two service animals, I was shocked by her lack of knowledge regarding the ADA. Upon check-in, she asked questions about my specific disability, forced me to sign a "pet form" (service animals are not pets), and aggressively threatened to evict me if the dogs barked--despite them being silent and well-behaved. It created a hostile environment immediately. To make matters worse, my room keys were deactivated four times in two days, and when I tried to book a second night directly through Wyndham instead of Expedia to fix a rewards issue (as Tanya suggested), she was rude, dismissive, and refused a simple upgrade or late checkout even though the hotel was visibly empty. The physical hotel is nice, but until they train their staff on federal law and basic hospitality, I can't recommend staying here if you want to feel welcome.

Today is the Friday before Valentine's Day, so we were wise to make reservations at the restaurant…read moreat Byrncliff Golf Resort. We came in promptly at 5 o'clock to find a very busy parking lot, an indication that the restaurant was already becoming crowded. Snowmobilers were parking their sleds along the trail-side and filling the open tables in the dining rooms. Our waiter was spot on, extremely attentive, pleasant, professional and knowledgeable. He kept our beverages full, brought our onion ring appetizer quickly, and followed up with our dinners soon after. I had been craving a beer-battered fish fry for the longest time. It really is a regional favorite at this time of year in the weeks preceding Easter. Byrncliff is one of the few restaurants in my vicinity that serve up a traditional beer-battered cod fish fry. I was amazed at the huge portion of fish on my large dinner plate, which included a nice serving of braised zucchini slices and red bell pepper chunks. I upgraded my French fries to garlic Parmesan fries for $3.00. They were very delicious and well worth the extra money. Additionally this meal included a scoop of macaroni salad, sweet coleslaw, and a slice of rustic bread and butter. My Special Valentine ordered the broiled fish with Italian seasoning. He always goes for the healthier option! He had a perfectly baked potato with sour cream, Mac salad and coleslaw. We indulged our grandsons and let them order a large cheese and pepperoni pizza from the wood-fired oven. The pizza sauce was rustic and savory. The pepperoni was cup and char, a true Buffalo favorite! Our littlest grandson ordered bbq chicken fingers with hand-crafted potato chips. He said these fingers are his favorite!! They are thick and juicy "tenders". We will definitely include Byrncliff golf resort and restaurant in our dining rotation. They serve up excellent food and affordable price in a beautiful pastoral setting

Best spot for mothers day brunch. Food was excellen, lots of great options. Very accommodating for…read moreour large party. Always has a designated picture spot which we love. Loaded Bloody Mary was amazing, and mimosas as well.

"Jenny, Jenny, Jenny Won't you come along with me…read moreYou know that I love you We could live so happily" (Little Richard) Great location just minutes from Geneseo's Main Street restaurants and the State University campus. Our room had a nice TV and workstation, the bed was comfy, the HVAC and Wi-Fi worked well, and the bath and shower were fine. Included breakfast included scrambled eggs, sausage patties, home fries, a waffle machine, cereal, yogurt, hard boiled eggs, bananas and apples, oatmeal, breads, and pastries. The only odd thing about our stay was the check-in process. The attendant wasn't very friendly and was so slow and silent while working on her computer, we feared that our reservation had vaporized and drifted away into cyberspace somewhere.

Stayed here for a very uncomfortable few hours on my way to Georgia on the 9th of July…read more After trying to sleep for a few hours, I realized the AC was broken. By now it was 12:30 am. I thought "If I'm packing my shit up, I'm only doing it once." I packed and ran into the night manager on the way out. I told him his ac was broken. He said " It'll freeze up if you crank it all the way down!" I replied "Is 69 degrees cranking it all the way down?!" He told me I could change rooms. I told him thought "If I'm packing my shit up, I'm only doing it once." I'm leaving. He told me he could refund $50. I started laughing and said "that's ridiculous, it's not even 1 am. You should give me a full refund". And I left. I drove right by my next Hampton Inn reservation in Ohio 8 hours later. And drove straight home. The Hampton Inn in Geneseo to speak to "Stephanie" today inquiring about where my refund was. She asked what happened and I explained. She said " someone should have offered you another room ". I replied "If I'm packing my shit up, I'm only doing it once." She said, " Well I was going to give you a $50 refund but I'm not, because you're cussing at me!" I said " I sure hope you're recording this call, because I haven't cussed " at you" once! She said, " You said "If I'm packing my shit up, I'm only doing it once." I said" That is not cussing at you, I'm talking about packing my shit up!" She hung up on me. I'm done with Hampton Inn completely. They clearly can't make a repeat guest comfortable and I drive for a living. I'll be staying elsewhere.

People and food made for a really nice evening. Old school hotel has become a great happy hour…read morespot and super date night dinner choice. Had staff / kitchen help with meal selections ... they nailed it. Recommend

Great atmosphere and the food is welcoming as well wouldn't recommend the steak but a burger and…read moresome nachos for sure

The large lobby was clean, the complimentary breakfast until 9 had waffles, the bathroom had an…read moreabundance of clean linens, and the perfectly-made bed was a good place to rest my head for the evening. Lots of free parking! The evening staff at the front desk were polite both nights I stayed. The rooms don't come with water bottles for the coffee maker (which doesn't use kcups), fyi. The beeping at the front door was a little obnoxious and the walls in my room were paper thin. But beyond that, good stay.

We stayed at this location for a quick overnight stay during our road trip. Overall, a very nice…read moreproperty: we had an executive suite with 2 queen beds, which comfortably slept our two young boys and us. The hotel was also located close to quick food and coffee options, as well as to the highway. Only issue was the floors were a bit dusty, which wasn't great for our allergies. However, otherwise everyone was very hospitable and kind. Would stay here again!

This was my second time here. Yesterday it was a wellness retreat focusing on garden to table. They…read morenow have a master gardener but unfortunately it was drizzling for a good part of the day so we weren't able to go out to see her work but were able to hear about it. The dietitian did a fantastic presentation as did the staff doing vinaigrette for our salad and the canned jams, jellies and vegetables. The best part we all got to take home the finished product. The food is always good and healthy since they also run the biggest loser resort. We were served breakfast, lunch and snacks throughout our stay and were given to-go containers so that was a plus not to have to make dinner. It was a long day and drive so I didn't stay around to use the pool and sauna. A year and a half ago I did get to spend the night and use all the facilities. We took a few classes with trainers that were top notch. I believe it used to be a campground so now they have rustic but comfortable cabins. The beds were comfortable you have a sitting area, tv and private bath that comes with a thick comfy robe to use. The cabins a set between the trees with a water view so you have great sun rise and sunset views.

This venue is amazing. The team here will do everything they can to help you if you experience…read moreissues. The conference center has an abundance of recreational options whether you want a physical challenge or just need to get grounded and centered. It's an easy five stars.

I'm giving 4 stars instead of 2 or 3 because I imagine the parking lot side of the hotel is great…read more But in my 3 times here traveling for work, I've never experienced that - including this last time when I asked for a quiet room because I had a big day the next day. Big rigs fly by on the road just outside all day and night - often engine breaking to add to the noise. I was in a corner 3rd floor room this last time, and despite white noise at full volume on one phone and earbuds in with soft music coming from the other, it was still loud to the point I called the front desk about 1: 00 asking for another room - but none were available. I'm not a light sleeper and colleagues have also said they slept poorly. Otherwise, the hotel is clean and comfortable - 5 stars. The breakfast is good (with higher protein options) and the location is convenient as well - easy to get in and out of. Can't decide if I'll go back. Perhaps I'll call first to see if I can be guaranteed an even-numbered room...

The Scarlet Vetter says....we were closed out of the Batavia Downs Hotel so we looked for an…read morealternate nearby. This was very close and had four stars and the reviews were good. The good stuff: the parking lot was spacious, they offer a free breakfast and wifi and they have a decent gym and pool for those looking for those amenities. Now for the issues. The Elevator was out of order. The gentleman in line ahead of us asked about the location of the gym. He then was asked if he wanted a first floor room due to the inoperable elevator and he said yes. Hmmm. Then when my husband and I (in our 60s and me with an injured right knee) were being checked in, she told us we were on the 3rd floor and that she hoped we did not have alot of luggage. Not good. We inquired about the availability of a first floor room and were told that they were sold out. Serious demerit for giving the first floor room to the workout oriented buck ahead of us in line. The hotel is well appointed and the room was seemingly clean but smelled like cigarette smoke. The temperature was difficult to control. My oura ring said my overnight body temp was +.08 which is very unusual for me. The bed was hard. It was quiet overnight and that was a plus. The bathroom was clean and well stocked with lots of towels. However when the fan was turned on in the bathroom, it sounded like a jet engine was in there with you. A helpful feature for them is a text in the morning asking what your intended check out time was so they could plan. That is efficient. The lobby was spacious with late night snack and food offerings with a microwave available. In short, I would likely only come here again failing other known quantities in overnight accommodations in Batavia.

Recently I came up with some guys on a fishing trip to Burt dam. Most of the hotels were sold out…read more I happen to run across Wilson lodge on a search on Yelp. The room I booked slept up to 4 people, a bunk bed and a large twin, huge room with full kitchen, micro wave, full refrigerator and bath room. This is a recently remodeled lodge, everything looks new, very clean and the owner is very friendly. The lodge has other room options, and the room rates are better then what you will find in the area. If you are visiting the area I highly recommend staying and driving the extra distance to fishing areas.

We went to a wedding in Wilson and stayed at the Wilson Lodge. It was a fantastic place to stay…read more Very clean, very comfortable and nice amenities. Plus, the location couldn't have been better. The staff was warm and welcoming. All in all, a wonderful stay!

A roadside diner serving up breakfast all day. They offer free Wi-Fi, relatively cheap prices, and…read moregenerous portions. The hot cocoa comes in a gargantuan mug with whipped cream and the pancakes were huge and fluffy. It's not bad place to strip and warm up andyou can tell it's frequented by locals.