Excellent hotel. Great staff. Plenty free parking lot. Convenient location to airport. Ample…read morecomfortable rooms. Great bathroom space. Excellent common areas. Good gym.

Very basic hotel that shares a building (as well as a gym and pool) with Home 2 Suites. Staff was…read morefriendly but limited amenities- no restaurant or bar. Room was very small, though clean and serviceable. Included breakfast was edible, and parking was free. Overall, you get what you pay for and it was a good enough stay, though I wouldn't recommend trying to squeeze more than 1 person in the room.

Room was clean. Gym was clean and had some free weights as well as treadmills and cable machines…read more Never much of a wait for the elevators. The food at the restaurant looked good, although I did not eat there. Drinks at the bar were expensive, but good. Nice selection of snacks for purchase. Would definitely stay again.

Look, this is a standard, plain old, sorta worn out airport hotel. You're staying here because of…read morethe location, not because of the amenities. It's fine, it's across the street from the Buffalo airport, and it is what it is. I slept just fine, not super comfortably but well enough for a one night stay. The room was reasonably clean and in a state of disrepair, but nothing that I couldn't deal with. I do think this hotel is overpriced for what it is, and it seems there are no deals to be had here. I was also disappointed that I wasn't given any sort of upgrade nor acknowledgement for being a Hilton Diamond member. Since my flight arrived after midnight, I took advantage of the free shuttle from the airport. I was traveling alone and didn't feel unsafe at all. I had to call the hotel to request the shuttle, and it arrived within 10 minutes even well after midnight. The driver was nice and got super excited when I slipped her a $5 tip. Apparently not many customers tip, so throw the driver a few bucks to make their day or night. I also rode the shuttle back to the airport to pick up my rental car the next day. I took advantage of the 24 hour shop in the lobby, it's a well stocked pantry and since I was starving, I got a few bottles of water and a cup of instant Oatmeal. I loved that my room had a microwave and fridge, which came in handy. The bed was comfortable, the shower was hot, and I slept just fine (considering I had to get up super early the next day). I mean, this again is just an airport hotel and I would not stay here for any other reason except that I have a flight or am arriving from a flight. This isn't a vacation type spot at all.

This is a very nice hotel with wide, carpeted hallways. I mention this as there is very good sound…read moreabsorption compared to some hotel chains. We had the room with the Jacuzzi, so a very spacious room. There are a lot of mirrors, specifically on the two walls next to the Jacuzzi. It is a very nice hotel for a getaway overnight.

The last number of year they offered a $175 gift card to Russel's Steaks on Cyber Monday with a…read morefree overnight at the Grand Hotel. Just a nice place for an overnight. The rooms are okay, we had one with a jacuzzy in the room. The breakfast, included, was disappointing. The eggs were okay, the potatoes were little rocks. Dry and no taste. Coffee and juice were fine, unfortunately the cappuccino didn't work. There was fresh fruit and yogurts.

On a recent stay visiting family in Buffalo, we stayed at the Easter Aurora Hampton Inn! Let me…read morejust say... Millard Fillmore himself would be proud of this establishment. Not only is it centrally located, it is clean and tidy. The breakfast was amazing with many selections and very fresh and kept up after. The accommodations were well sized and the staff was extremely accommodating. We will definitely stay here again.

We rented a room so that we could put our kids in the pool over the weekend. It made for a nice…read moreThanksgiving break for us.

Fantastic hotel! Great customer service, clean modern room, and staff is highly committed to…read moreproviding high quality service. Would highly recommend.

Amazing staff ! Clean and ready room - great bang for your buck. Excellent location!read more

If you're looking for that authentic Buffalo charm without feeling like you've accidentally…read moretrespassed into your grandmother's historically preserved living room, this is the spot. From the second you walk in, the house radiates that classic, cozy "Old Buffalo" energy that makes you want to cancel your plans and just exist in a state of perpetual relaxation. To the left of the entrance is the dining room. It's less of a room and more of a 24/7 hospitality hug. There is a relentless flow of snacks: chips, pretzels, fruit, and candy. The drink selection is equally aggressive in the best way possible (Nespresso, BOTH Pepsi and Coke products, beers, and teas). I spent an embarrassing amount of time just surveying my options. ​The Room (The Grover Cleveland): The room is a great mix of "I'm in a historical landmark" and "Thank God there's a heated bathroom floor." It's well-preserved but doesn't lack the modern essentials. ​The Pros: Mini-fridge, wall-mounted TV with streaming, and a shower with a hand wand (excellent water pressure, too). They even left two pitchers of water for me, one chilled, one room temp. That is the kind of over-preparedness I appreciate. The large windows allow tons of natural light to enter. Wall mounted Aveda shampoo, conditioner, and body wash in the roomy shower. And yes, the bathroom has a wall-console controlled heated floor!! There are two luggage racks, writing desk and two comfy lounge chairs along with the king sized bed. One side has a nightstand with alarm clock abd the other side has a marble shelf on top of an old-style steam heater. There are plenty of plugs around the room and the door has bolt lock with old-style key. ​The Con: My only tiny gripe? The pillows. They were a bit on the "pancake" side of the spectrum, very thin and definitely not fluffy. If you like a firm loft, you might find them lacking. ​The Amenities The fireside library and parlor are perfect for pretending you're reliving the 18th-century lifestyle, and the covered front porch is elite-tier for people-watching. Parking is easy: you can pay for the off-street spot or just roll the dice with the free street parking (which was totally fine). ​The Food & The "Staff" The breakfast spread is legit. We're talking yogurt varieties, hard-boiled eggs, fresh fruit, homemade granola, and homemadr scones that I am still thinking about days later. Seriously, the scones alone are worth the booking. Also, special shout-out to the resident dog who clearly thinks he's the General Manager. He's the friendliest employee on the payroll. ​The location is walkable to a bunch of local shops and restaurants, so you're right in the heart of things. If you want a comfy stay that is affordable and feels historical but isn't "stuffy," this is your place!

We really enjoyed our stay at the inn. It has a very classic and homey vibe to the establishment…read more Very different from your typical hotels. The inn is located in ElmWood- the area is very walkable. Close by to many local shops and restaurants. The inn communal area is very pretty and is filled with histories. We were in awe how well maintained the inn was. The staffs were all very friendly. I really enjoyed talking to Polly. She was very accommodating. The stay comes with light breakfast included. The room is huge and is nicely furnished. Some improvement suggestions I would have is having more outlets or extension cords. The room actually faced the street and it was shockingly not too noisy, though I thought the inn was thoughtful when I saw they did provide a white noise machine. I highly recommend checking out this place if you're in Buffalo NY. Definitely worth the money.

Friendly staff and you can reach a real person by phone instead of a robot (shout out to Austin)…read more There are some cute personal touches: for example we went during the holidays and there were "happy new year" balloons in the lobby complimentary diy hot chocolate. Directly across the street from the airport for super convenience but also didn't have a ton of airplane noise either. Was a very convenient stay for our flight our the next day.

Saved by a hotel with a shuttle to and from the airport! Our flight was cancelled and nothing…read moreavailable for 2 days AND no rental cars to be had- crazy right?!?! Next call- hotel. We are Bon-Voy members and had literally checked out of another hotel that morning, they quickly found us a room with a king bed and set the shuttle to fetch us. The room was nice, clean- bathroom big, shower was huge! This was home for the next couple days, especially without a car. My only ding on the hotel was that the dryer for laundry didn't work, the day after we used it they closed the laundry for dryer repairs- so someone else complained. We put all of our clothes on hangers and our room looked like some crazy yard sale with clothes hanging everywhere, lol. The staff really made this a 5 star rating- they took care of everything we needed. I came down with a head cold and was really strapped to the room and John got extra towels, tissues- you name it. Thank you for taking care of us!

As a longtime visitor of the Roycroft, this is definitely 5 stars. Easily my favorite brunch…read morelocation in WNY, their Sunday offering is always on-point. Even with the price increases that have gone on since the pandemic, it's still amazing, especially with the gluten free offerings, which are always celiac friendly and the service is always excellent. And dinner is always solid from the food to the drinks to the service. They also make an excellent chocolate martini.

This is a good place for a special occasion, and it's located in a great area to walk around after…read morea meal. It was a bit of a wait for a table for 4 people even though we had a reservation

Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.

Here it is again the hotel is allowing people with with motorcycles is the entry way. If they can…read morepark there I can park my car as well. You need to do better as management not allow people to do this and if I hit the bike it would be hotel's neglect for the parking and the day manager fault for allowing it.

The pictures will show the issues in the bathroom which included: tub sealant issues, pink mold,…read morewallpaper peeling, and housekeeping issues. I brought these issues to the manager. She wrote them down, promised to send maintenance and offered 500 IHG points to be returned to my account. This room requires 33,000 points to book or about $200.00 a night on the IHG app (taxes and fees included). So, she basically offered me $3.00 off the room. I called IHG and they said since these places are independently owned you really have to deal with management to get a fair resolution. However, as a courtesy, IHG said they could offer a maximum credit of 7,000 points which amounts to about $42.00 back. IHG first offered 4,000 pts and after a little gentle pushback went up to 7,000 pts. More than anything, we would just prefer a clean and well-maintained room. There are other options in the area and we will be going somewhere else next time.