This place... I'm not sure why I am bothering to write a review, as I'm sure this place will be out of business sooner rather then later, but they have annoyed me enough times that I feel it's their just dessert (no pun intended). Horrible, condescending, holier then thou customer service. Instead of finding solutions to close a sale they would rather impose their position upon you. I work literally on top of their business and have tried on at least 4 occasions to give them my money but they still can't seem to grasp the concept of a market economy. You don't tell me what I need _ I tell you what I want and hopefully you have it, and if not - pretend you do. Good luck guys. read more

I went in there open to buying 1 or maybe 2 more mods and a shitload of juice. The guy behind the counter, Mike?, was barely awake though it was 6pm on a weekday. I had to practically beg him to help me and even then he did the bare minimum. I bought 2 overpriced "Bonvape" bottles and if I had the chance to try them first. I'd never have wasted my money. read more

I can't recommend this shop highly enough. I am a noob at vaping. I wanted to quit smoking so I bought a cheap e-cig at a convenience store and it really didn't work out at all. I was coughing my brains out. It was really frustrating. Even though I went in 20 minutes before closing, Spike was really patient with me and explained all the ins and outs of vaping. Every step of the way. Extraordinary customer service. And ZERO pressure. The machine he recommended wound up costing very little more than the ones they sell at the convenience stores. I learned all about the machine, what nicotine level was best for me, product safety, and so much more. So learn from my mistake. If you want to learn how to vape, consult a pro. And these guys are pros. read more

Awesome shop! The great young man walked my clueless self thru two upgrades and countless delicious bonvape products.the brother answered all my questions about any little thing patiently and pleasantly explained everything I needed to know to have a perfect vaping experience. I will not be going anywhere else for my vapes or supplies.A classy gem with very inviting interior. I've always been treated like an old friend and look forward to to my shopping here. Spike definitely has an awesome crew.She is a true Vape Queen ,super knowledgeable and professional.Their BonVape E-Liquid line is Delicious. read more

VapeNY - Vape Shops Near Me - New York, New York

Don't know if they're any good... waited 15 mins past opening time and they never opened. Couldn't wait longer because I needed to catch a bus upstate. Too bad, I was going to buy 17 vape pens to give away at a family reunion. Oh well, looks like I'll be buying them a shop in Albany read more

I was about to trow my iStick from the windows last week as I thought I had tried everything and it kept leaking and leaking after 3 brand new Cleito filters. After 3 - 5 frustrating days I was thinking I would have to buy a whole new tank but I decided to stop by on VapeNY where I had originally purchased the tank. To my surprise Ricky was patiently able to fix the tank and I could not believe!! Experience makes the difference!! Everyone there is very knowledgeable, professional and really nice!! I got their eliquid and was able to vape all frking night!!! thanks to them!! Will be buying again soon!! thanks!!! stop by !!! read more

Stopped here cause it was the closest an I needed a new coil. An I am very glad it was. When I entered the store they immediately greeted me an were extremely friendly an ready to help. The guy(sorry I don't know his name) took one look at my mod an knew what was wrong they both broke it down in a way I could understand an gave me a ton of info I didn't know about. It was a great educational an customer friendly experience. On top of all that their prices are great! I wish I lived here so this could be my new store. Thank you guys so much you saved the day! read more

This shop is amazing simply because of the people who work there. My vape was having coil connection issues. I was about to buy a whole new battery but they came to the rescue, fixed it up so it reads the coil connected to it. I didnt have to buy another battery or anything. I recommend this vape shop for all your vape needs. You want a professional human connection coupled with awesome equipment quality, come here! read more

Great store . Cj & Spike are very knowledgeable about all the products . I'm very picky when it comes to buying a mod because most of them are very big and bulky . They recommended Teslacigs stealth 40 w starter kit . It was the perfect size for me . Great fit ,nice and small and fits in the palm of my hands . I also purchased the Swedish fist! Amazing flavor . I will definitely come back again!!! read more

VapeNY - Vape Shops Near Me - New York, New York

The store is Ok but the guy behind the counter is one of the rudest guys I've ever met (and I'm a Newyorker). Why bother being in a customer facing role when you obviously hate people and being there. Went in to buy a new vape kit today (lost my old one) and was asking a few questions. This guy couldn't have been more condescending. Saw him being rude three other folks who walked in while I was there. Never going back there again. Plenty of other places nearby. Advice to the business owner: Fire this jerk and I'm betting your monthly sales numbers go up. read more

Definitely one of the most considerate vape shops in all on New York City. Meaning they aren't just trying to sell you a piece of crap and send you on your way. If your new to vaping they take the time to explain what everything is. As far as nic salts and freebase ejuice, and why one would be safer. They make sure you understand your device. Know hot to charge and not overcharge. Basically a lot of the little things that most of the shops don't take the consideration to do. They'll sell you anything to get a buck and send you on your way then 30 min later your back with a burnt out coils or battery cause that shop didn't show you proper usage and care. This place is the complete opposite and they won't let you walk out without fully knowing your device and it's limitations. Spike is also very passionate about the back end of this industry. Where government is trying to give vaping a bad wrap and we have limited advocates she is advocating with the best of her ability which I do admire. Keep it up guys! It all shows... read more

Horrible customer service... Will never go back Men were waiting smoking their vape while we sat their waiting to be tended to. When asked if they could help us they told us they were busy and i should come back later when they were available. read more

I was in NYNY on vacation from LA last month stopped in this joint to get some juice and see what NY had to offer in the vape scene , real cool kats and the shop was cool, service was great!! I got the peach menthol flavored juice and the morning wood, both good flavors I just wish I had paid more attention to the picture on the label of morning wood when I got it lol, my woman actually spotted it for me lol, probably wouldn't have bought it because of that but it's all good. Flavor is nice! If I'm still vaping next trip you'll definitely see me again. Two fingaz up!! read more

This is they worst place in midtown they're very unprofessional with absolutely zero customer service this were very dismissive towards me causing me to leave before I did something to get me put in handcuffs but this shop is they worst place ever ..... wouldn't recommend it to anyone under any circumstance read more

Once again Rick saved my ass by helping me with An issue of a missing rice pin in a stingray mod x last time this happened another shop just said buy another one there's nothing we can do that's the difference between nyvApe and the rest of them out there. They go the extra mile every time read more

These NY Vapers break the mold. They are very knowledgeable, friendly, helpful and over-the-top willing to help. Coming from the West Coast for vacation, these qualities really went along way. Thank you. This California native appreciates it. read more

I needed some replacement coils and was exploring Manhattan so I decided to stop by. Small shop so I didn't expect too much variety. Overall super nice and talkative people, at least the girl. In the fifteen minutes I was there they bashed the shops around them(in a way bashing my shop back home), they bashed every tank I owned, told me about issues no one I know has ever had. They made me sign an agreement that basically said using a mod WILL kill you if you do anything other than vape it and disassemble it immediately afterward. They then gave me a pamphlet about what flavors the FDA was going to ban because, "they're unsafe and will kill you" which listed literally every flavor option(I'm sure theirs will pass the FDAs test right? No, not the juice I vape who's maker spends 6 months perfecting one flavor at a time producing spectacular juices that meet the strictest standards. Also maybe they should look into temp control tech, ya know the new thing that is made to eliviate the issue the FDA is trying to stop.)The thing that killed me though was the guys shirt, "Warning: big clouds Doesn't make your d*ck look bigger." Well bashing people for doing something they love doesn't make your business look legit. Leave shirt at home, it's not cute. If I hadn't been vaping as long as I have and I didn't have as much experience I have I wouldn't have bought anything being persuaded that vaping is worse than cigarettes, stepped outside the door and lit one up content in my decision to keep smoking. Maybe they should spend less time fear mongering and do actual research about the industry, it's changing constantly finding new and better ways to vape safely. If they can't keep up with the times they should close down, it's people like them that keep the misconceptions about alive and kicking. Two stars for the friendly lady and cute dog behind te counter. Zero stars across the board everywhere else. read more

First and foremost, describing my experience here in one word "amazing". Super friendly staff who are very knowledgeable and funny. This was my first time here, but it definitely won't be my last. From the moment I walked in to the moment I left, I was dying of laughter. Cool chill vibe, treated me like they knew me forever. Nice variety of vape essentials; juice, mods, tanks and tips at fair prices. All in all, highly recommended by me. read more

This is not a review as much as a message to the owners of this store. Do not hire people who do not have the right skills for dealing with customers. The salesman I saw had a serious attitude problem and To put it in simple English he was a jerk. The days of being rude to customers so are long gone simply because people can go online and write a review of how unprofessional and stupid a salesman is. This has been a terrible experience for me. Truth be told the other salesman I saw yesterday was extremely polite and very helpful. Unlike the other guy I saw today. People with this type of conduct shouldn't be working in stores and dealing with customers. This place is highly unrecommended. read more

My husband and I came here searching for a piece to his vape that had broke during our stay in NYC. The guys were so friendly and helpful. As I sit here writing this I am so impressed watching them help a new customer who came in that wants to quit smoking and doesn't know much about vaping at all. The guy behind the counter offered to "teach" him anything he needs to know. How cool is that?? Way to go guys...customer service is off the chain..two thumbs up. read more

My boyfriend and I came here yesterday to get some vape juice for a gift. The store associates were very helpful and thorough, and we got to try some of their store made juice which was delicious! Both juices - Swedish Fish and Peach Bango - that were recommended to us were amazing! We ended up coming in for one juice and leaving with 4...LOL I think their prices are pretty impressive, I believe around 20 bucks for the larger bottle. Looks like I'll be heading back there today to pick up a vape as well for the gift, since the online retailer I ordered from won't be arriving on time. read more

Very Knowledgeable. Will go into deep details regarding all vape products. Ricky, Alan, and CJ and the guys you need to talk to.

Great customer service! My fiancee recently quit smoking and Spike really helped him. She offered great advice and helped him pick out the best products for his needs. The staff was very beginner friendly and knowledgeable. Thanks again! read more

Just stopped in here after trying to find replacement coils for my eGo One. Decent prices. The staff was super friendly and helpful. They even game me a pamphlet on vape safety and signed me up for their rewards program. Super knowledgable and friendly vape shop! read more

This place is awesome!!! I stopped immediately smoking after I came to VapeNY 4 years ago. I like this location but the downtown location was where I first came to vapeNY. They are very friendly. Always have my e juice. I moved from Brooklyn to jersey city. so don't come here as much. But When I get a chance I always come here. read more

Visiting from out of town and needed a quick bottle of juice. Stumbled upon this shop and it ended up being one of the best vape shops I've been to. Super informative, friendly, and good prices. They only sell their own brand of juice but the flavors were very good. They have 10 and 30 ml bottles. Highly recommended. read more

I started my vaping journey with Vape NY. The staff has always been useful and courteous. I only wish they'd have a more modern lineup of devices. Also wish they'd stop selling rebranded Jessy tanks as their own branded tanks. Outside of the lack of modern hardware (it takes them forever to get new stuff in stock) great place to go. read more

One of the best vape shops I've ever been to in the U.S. Very friendly, very informative (and informed) staff, great environment, great selection. read more

I never write reviews unless I either love or hate the place and feel obligated to share my experience. As a business owner myself, I know how important reviews are and can effect a business. That being said, this shop is amazing. I purchased a vaporizer back in April, (which I successfully able to quit smoking), and needed a new one because I had dropped it so many times. After I got home with my new vape I discovered that it wasn't pulling correctly and called the shop. It was late in the day and I knew the store was about to close so I was nervous as I became dependent on using the vape. To my surprise, the owner of the store offered to bring me a brand new vape after the store closed and she arrived 1 hour later. I was shocked that she would actually do that and turned out that there was nothing vaporizer, it was the coil that was used from my last vaporizer. Moral of the story is they are not only knowledgeable of their product and suggest the best options to successfully help you quit smoking, they are beyond accommodating and care about their customers which is very rare, and I wouldn't even think of buying supplies from any other shop. read more

stopped in here because the prices on line seem reasonable, however the price reflected on the website are not accurate even though stated on the website not available on line but in their stores , the big guy with the tattoos needs to relax , i was in there and was watching the interaction with another customer he treated him like he treated me , i guess he's at least consistent , however not everyone that walks into your store is a noob, i don't need your lecture nor did the other guy who upon meeting his wife in the seating area the guy travels to vape shops and conventions nationally as well as brought his own hi power mods with him . read more

The most knowledgeable, patient staff around about mods, coils, tanks and the whole "kit" you need to enjoy vaping. Go to VapeNY first. They have what you need in stock and explain what you need to know about how to best use it. You'll be back. read more

I really can't stand going into this place. Fact of the matter is the only reason I do is they are close to my office. The reason I don't like going in is its like stepping into a used car lot every time you go there. They are always trying to sell you something. On top of that they only have their own branded juice which frankly isn't great and the variety sucks. Add to that the prices are way higher than the competition. Today I went on my lunch break to pick up some coils. I was paying cash and the guy working there asked for my last name. I gave it to him then he asked for my first name. I asked why as im paying cash. The other girl working said make one up. So I did as I dont like giving out personal info. Then the guy asked me to see id because he "never saw me before". Mind you im almost 40 with a gray beard I certainly don't look under 18. So i took my money back and left. Never again will I step into this used car lot. Go to beyond vape better selection better prices and way better service. read more