I've been to allot of smoke shops in Atl and this shop hands down is what your looking for and…read moregreatest customer service the only thing u could recommend is more people to work here or possibly expand other than that great everything

Great selection and service! This will be my go to spot in…read moreDecatur. Got my rolling papers and a pack of incredible gummies.

The service! First off I was invited by a friend... service was going good until I ordered food! I…read moreordered food to go and ordered a buffalo chicken wrap with fries.. a hr and a half goes by the to go food I have but my dine in food has yet to come. The guy kept saying he made my food but I never received it! It finally comes just a dry ass cold buffalo chicken wrap, atp I ain't want it anymore and asked for a refund but I didn't receive refund but they come throwing the wrap on top of my to go food without my fries... I spent $74 for some cold ass food and nobody tried to compensate me for the long wait could've been a drink or anything half off of something but NOTHING!! I will not be back and their bartenders especially Jeisha needs more training on customers sitting at the bar and checking on their food !!!

Outstanding venue, great service and what a hidden gem! Found it last week and this is my "honey…read morehole"when I'm in the area!! Bartenders Kiki and Keisha are both top notch, they don't let you go thirsty!!!

I am writing this review to give a huge THUMBS UP for Jeremy and Dionne who work at my location in…read moreDecatur GA. I am a 5+ yr long customer who uses the Sapphyre nicotine additive to my vape juice, without it I am miserable and do not enjoy my vape. Orders come in on Wednesday's. I was there Wednesday when they were unpacking the order, the item was not there, and so I was pretty upset, I had already waited over a week they are constantly running out of these additives. There was a man there who must have delivered the order, I was in the drive thru, and he told the clerk as I sat there, "Tell her I will go to the warehouse and bring some back" ( I thought, wow, awesome right?) NOPE.... I was told they would call, nobody called. I called up there the next moring STILL NO SAPPHYRE in the store, I was pretty upset. What happened to going to the warehouse and bringing some back? Why offer if you don't follow through? Had me pretty upset and felt ignored. I called again that night and spoke to Jeremy who said he was going to have Dionne bring me what they had in the Stockbridge location over to this store. I had my doubts. BUT.....I couldnt' believe it I went in there the next day thinking the worst, and Dionne had my 2 packs of Sapphyre nicotine additives !!!! ;-} HUGE THUMBS UP FOR JEREMY AND DIONNE on really caring about the customer. Whoever the man was that was going to bring me some back from the warehouse, well he never did. I am finally enjoying my vape again. THANK YOU DIONNE AND JEREMY FOR TRULY CARING ABOUT THE CUSTOMER!!! It is service like this that keeps the customer coming back!!

I absolutely adore this place! It's the only place that I go in the Atlanta area for all of my…read morevaping needs. They have a vast array of juice selection and the staff is quite knowledgeable on basically any topic that you go in to inquire about. If I could, I would rate this place 10 stars out of 5. I absolutely recommend, without a shadow of a doubt, that you come here for any and everything vape.

Juan was lovely and innovative in his responses to my dilemma over product choice. The store, as a…read morewhole, was friendly and attentive.

From the owner: Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the most…read moreprominent Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD, or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market.

Pretty boy employee with beard and glasses can be very rude. Won't even answer simple questions if…read morehe's not feeling like it, which is exactly what he did yesterday when I asked him a question. Then he wants to get testy with me when I point out he didn't answer my question. What a spoiled princess! They do have a good selection but I can't stand these some of these trashy people working at some vape shops in ATL. Please get over yourselves and BE NICE! ...and helpful, of course, and answer peoples' questions. How is that too much to ask?!

Happy Clouds has two things going for it that most shops don't-- long business hours and wide…read moreproduct lines. Whether you're budget-friendly or going high-end, it's there. No matter what you're spending, the customer service is consistent across the board -- they treat everyone like they buying diamonds.

amazing place! fair prices! really would recommend going back. Great selection and service.read more

The lady working tonight at 9/2 at 8:30pm very rude and unprofessional!!! Will not be doing…read morebusiness here anymore !

This is my go to shop when I need shisha and coals. It's hard to find the brand that I like at…read moreother places. ATL Vape City always have the Titanium brand in stock and they have a variety of shisha. This store has the rubber hoses for my hookah which are hard to find. If you visit this location be sure to sign up for the points! They come in handy because they accumulate pretty fast and you can use them to save money or even stack them up to buy items. The ladies that run the place are very helpful, patient and so kind! Also, if you're a regular customer and they don't have something you love they usually always will have it by the time you go back!

VIP must mean very ignorant people I was just approached by a guy that never waited on me I've been…read morehere for 2.8 months service is bad always ignoring people management have people standing in line waiting while he flirts with his girlfriend behind the counter . I was just confronted about my attitude what because I say hello thank you and good evening period and I was told not to come back after being a paying customer we're very rude service I get it intelligence and educated people that don't live from paycheck to paycheck need not to go there this liquor store is for ignoring people LOL how the nerve to tell me not to come back just mean I can spend my money elsewhere they overpriced anyway plus rude . VIP very ignorant people

I went to use my debit credit card to make a purchase and I wanted to use the credit side of the…read morecard. The management told me that their machines were unable to allow customers to use the debit side and that I can only use credit so I said OK and pay that way. The next time I went to the store I wanted to test out that theory because it didn't make sense so I asked another clerk to ring me up on my credit side and it went through. So I knew then that the Manager before had lied to me for whatever reason but I took my purchase and left. The third time I went back to the store and I saw that same manager who lied to me before and I asked him to ring me up on the Credit side and he told me once again that he had the inability to do it. So I told him about the last time I was there and that the clerk did do it and he told me that the clerk was not supposed to because customers have been come in there and ripping them off so they restrict people from using their credit side of their debit cards. He rudely told me to pull out a regular credit card if I wanted to make a purchase and that he did not care about anything I was saying and that I was holding up his line!! His tone of voice and lack of respect in addressing me was so unacceptable that frankly I will never go there again and I suggest you don't either take care!