I went to this store 2 times this week and both times customer service meaning the young ladies…read morethat where at the service desk where rude. One young lady could not ring my candles up because she was too busy talking to the people in the back on break!!! I was very disappointed with the service hopefully next time I come in here it'll be a little better.

Great reading. Great customer service. Great products... overall this is a good store . I have been…read morecoming here for years. She is very helpful n another place to get good herbs

The service and expertise here is amazing!! Friendly and helpful every single time I come in!!read more

Once you get past the long wait in line (I'm all for Social Distancing) the shopping experience…read morewith the Associates floating around is great. As long as there is a sale, I'm picking up my go-to items. I'm starting to notice each location has a slightly different layout, yet inventory is the same & fully stocked. I was able to use all of my coupons & earn points. To that end, when I'm in Cali the stores apply your purchases for points in store. Everywhere else, you have to call Customer Service to get your points added to your account. You can always redeem online, yet saving the $6 shipping fee is a bonus if you want to shop in-store. Hats off & candles lit for the way they are navigating customers to safeguard everyone's space & health.

Went to Arbor Place Mall, Bath and Body Works to pick up a Valentine's Day gift. Everything started…read moreout pretty good until I needed some assistance finding a particular fragrance. The associate who assisted me said that the Dark Kiss frangenace was not carried any more, but I should try another frangence, into the night was very similar. So I said cool. She took me to where it was located and I asked if she could make a gift bag and she said yes. Then the weirdest thing happened. Another associate came over to where we were standing and so they just standing talking about some IG social media post on the associates phone that was assisting me. So I am standing looking at the both of them trying to figure out if I was getting punked..after about 4 minutes, the second associate tells the lady, I think he needs your help. I was bewildered.., and strangely amused. It must be a young people thing, because she turned to me and continued to assist me as if the twilight moment had not happened. To be fair she did complete the sale with me with better customer service and even gift wrapped the product..Other than that, I like the candles they offer and the other products are a great way to let your loved one know they are loved without breaking the bank...

OMG candle day 2025 was a five out of five. I was able to make it to Bath and Bodyworks at the East…read moreWest connector by 5:02 AM. There was not a long line. I was able to get all of the candles and I wanted and selected and smelled. Lol The staff here was so outstanding. They answered all of my questions they didn't miss a beat. I even had my free coupon for a full-size body care item and I was able to get that as well. I know so many people go on this day and get the total limit of candles that you can buy, but I only got five and I was excited about it. These are my favorites just in case you were wondering: lol I went with Black tie, champagne toast, watermelon lemonade, In the stars and spiced apple toddy! For my free item that I received, I went with the end of stars body wash. Thank you to the amazing staff at Bath & body Works. I will most definitely be back. Thanks for taking my picture. Happy holidays. SYOY!

Good ol' Bath & Body Works. I received a coupon in the mail and took it as a sign to go to B&BW…read more.. as if I wasn't going to do that anyways, lol. This store is located in a plaza alongside Marshalls, Popshelf, Target and other stores. Due to the amount of retail in the area, there's tons of parking available if you decide to visit. The store itself is setup just like any other, including a friendly greeter at the door. There were a number of sales happening on this visit so I was having a blast. I was bummed that two seasonal scents that stood out to me weren't displayed beyond the testers, but a sweet associate still took time to try and hunt them down in the back. I ended up walking out with about 8 soaps, some hand sanitizer and a lotion for under $25 with my deals!