This place is awesome. Wide variety of mods and flavors. The customer support is incredible…read more They are knowledgeable and professional. Their prices are very fair. I prefer the chocolate juice, which is hard to find but they have it. You will be very happy that you found such a wonderful vape store.

First of all this shop should not be listed as a smoke shop on google. I drove all the way up here…read morelooking for butane. When I asked in the shop about it they were very snippy and rude. I was greeted with no we don't carry any of that stuff. Please get your store relisted as a vape shop and not a smoke shop. Be a little more friendly to customers.

they are so friendly and it's a great atmosphere (you can't beat the prices either) 10/10 would…read morerecommend!

From the owner: Elevate Smoke Shop is your one-stop-shop for all things vape and smoke-related in Collinsville, IL…read more We offer a wide variety of vapes, smoking accessories, and other paraphernalia to elevate your smoking experience. Come visit us today and let us help you find the perfect product to fit your needs!

Our package arrive perfectly and safely. Glad to support a business that is family owned and Made…read morein the USA. Two green thumbs up.

From the owner: We are a family owned smoke shop dedicated to giving you the best one stop head shop experience. No…read morematter your level of experience (first timer or daily connoisseur) or how you enjoy the hobby (rigs for dabs or papers for herb) we have you covered! We strive to be your #1 source and look forward to helping you kick back, unwind, and enjoy your greens!

Nice variety of items and some that you can only find here in this area. They are always polite and…read moreinformative about the products. There is never much of wait. Average visit time 5 to 7 min.

Not happy about yesterdays visit. They advertised one price online, I placed and order for pick up,…read moregot there and they tried to change the price. Even though I had screenshot proof they would not honor it, then I was met with sassy customer service. This leaves me very disappointed and unsatisfied with today's experience. I was a weekly customer that will not be returning due to the way this visit was handled!!

The products they have are amazing and you do not have to do Dutch pay. The owner is usually there…read moreand can help you with anything you need. Overall it's a great place

Great shop in ofallon area. great selection and good hospitality from the owner. great food next…read moredoor also owned by the family

Great service love the workers the vibe and the energy is on point , they have a great service and…read moreenergy They always have a great deal and offers

Very unimpressed with customer service. I was sold wrong product. Realized it at register, but, too…read morebad for me! Make sure what is pulled from the cabinet, is what you want.

Ok, I never give bad reviews but this is how it went down. I go in to purchase a bottle of vape…read morejuice and take note right away that there is a woman who seems to not know what she wants, or at first that's what it looks like. There is two guys there, one behind the counter and another on his phone pacing the floors and occasionally going back behind the counter where the other worker is. She continues asking questions holding up a small bottle of juice asking how long it will last her, which I thought was sort of ignorant considering they last on how long you take to vape the item. So while I am standing there she takes about a 3 minute breather at which time I state to the young man that I would just like to get a bottle of juice and be on my way, trying to hint to him that I wont take but a moment and he could get back to his concerned customer. Instead of checking me out he ignores me and goes back to the lady which takes another 10 minutes of all of our time. I keep looking at the other guy who looks up at me occasionally and back to his phone. Finally she leaves and the guy shakes his head and mumbles something about her not being able to make up her mind. Now it is finally my turn. I state that I would like something fruity like peach, watermelon, berry and that I'd like 18mg to 24mg nicotine. He then goes into a state of confusion which also throws me into one as I watch him scanning the shelf at the many flavors. He now after about two minutes looks at me and says "We don't have any peach flavors. and I state once again that I just want something fruity and that it does not matter to me I am in a hurry which he should know by now after standing there forever waiting on him and his previous customer. He now starts telling me they do not have any fruity flavors in 18 to 24mg and I ask what do you have and after another 3 minutes he says I have a few. Now I am asking what kind and he then slides a paper thats on the counter over to me where he states that I can ask for what flavors are on there and he will see? I quickly pick a few and he finds strawberry and finally we have one and I settle with the 12mg that he has and finally am rang out for a whopping $8.50+ for a 10ml bottle of Mister-E-Liquid. I leave and discover this juice is amazing and go online to the actual makers site and discover it for $5.75. I want to say I will go back because of that amazing juice but I have decided to save time, gas money and almost $3 bucks by just ordering online. Why did the other guy behind the counter never offer to help me? I'll never know but i do know why the poor woman who was in a state of confusion was there so long. Next time you decide to smoke some killer kush, please do it on your time cause that was a very simple request that took way too long and cost way too much money. Purchase Date: 12/03/2016 at approx- 4:15pm

From the owner: E-Cigs, Starter Kits, E-Liquid, Mods, and Accessories.read more

I definitely enjoyed coming here when it was medical only. Now that they are recreational and…read moremedical, it's clear it's just all about making a dollar. They do try to give medical patients "priority," but the anxiety of having to weed thru the recreational lines isn't worth it to me. The prices seem to be higher than most places too. I miss the old HCI.

Well, I finally got my card in typical Big Steve way the dayafter 4-20 on the 21st, although the…read morecard said4-16-18. I completed my dream today @ HCI Alternatives in Collinsville,IL. I was so very nervous on my 1st visit to any dispensary.They made me feel so relaxed & accepted as I am; pro-weed! For yr.s it was a must we must hide, but not anymore! God Bless this dispensary!