This location, along with the one on Barton St. have great staff. The other location I haven't been…read moreto yet, but the person who runs it, is really great. I usually go to the location on Upper James & the Manager (when he's working) always has what I like ready for me at the till by the time I walk into the store. GREAT customer service!! The owner is super nice & willing to listen to any concerns or questions from the staff & customers. Thank you for being so great & you deserve to be on the top 10!!

Great shop. Very friendly and the customer service is outstanding. Great selection of hardware and…read morejuices. Definitely a must go to shop.

In all honesty I was taken aback by the lack of customer service. The vape I received was leaking,…read moreand I therefore reached out (which took multiple attemps, I kept them). I was simply told by Roula Matar (who dismissed the leaking and went on about the puff counter) there was nothing they would do. I therefore disposed the 30$ vape (that stained one of my purses), and the experience left such a bad taste in my mouth I will do no further business with them.

Great customer service. Very knowledgeable about products. Loyalty program. My go to store now.read more

The staff is all absolutely amazing. Medina and Mitch are always a great help and have the best…read morecustomer service.

This Store is the Absolute Best, the coolest folk reside HUR!, hey remember that time my new…read moreceramic wax herb atomizer broke the same day i bought it, because the body cracked when i dropped it? They took care of it. (with a receipt) Remember that time I could not separate my mod from my atomizer? These Gurus fixed that! (a 4 week problem, fixed in 1 visit) This company really understands customer relationship management. I think of going to other vape stores sometime out of convenience but i feel bad, they treat me better than most other stores! They carry the best products, and have such a wide variety it can make you dizzy, and i have never had an issue with 1 of them and i have been going there for a years, hopping on my electric skateboard and heading there with welcoming arms, on a bright summer day is a great way to start your morning, you feel like you are part of the community and are in tune with updates, another pro is they carry local brands too, and if you know as much as i do on how regulation have tightened up with ingredients used and labeling these guys are on the ball, they are tuned in to what is going on and follow regulations and you can trust the products that they offer the only complaint i may have with the store is that honestly is knit picky is that, mang!! i darn wish they carried some of the old brands that may not be in stock, i miss the premium labs yogenfog/mrfog, coca cola flavors from back in the day, but there are so many new things released is hard to keep up, Like what! now there is a sour apple berry combo that i have never heard of that inst even released, it shows that peoples flavor ideas can really come into fruition. Makes me wonder if pickle flavors or certain herb flavors may become a thing. the possibilities are limitless. Remember Vaping Saves more lives than Condoms! Future on to Futuron!

Brantford: I was pretty happy with their customer service until I had the terrible experience with…read morea con artist. He absolutely 100% assured me this Spectrum E-Liquid was a mild vanilla tobacco flavour just the same as Skipper. Not even close yuck I tossed it in the trash. I imagine he had a good laugh selling this awful tasting crap to me the old guy an easy target and bragging about it(he just seemed the type) I'll never go back. Use cation at the Brantford Store

The store is awesome , the gentleman that helped me with my purchase was really nice and helpful…read more They have hundreds of different kinds of flavours at a reasonable price. I ended up getting fog All-Stars t strawberry blueberry and cotton candy which taste really good, definitely recommend the store definitely be going back.

Well stocked with great liquids that are trialled by the discerning ownership and dedicated…read morecustomers. Good variety of vaping options, with most popular and highly-reviewed products online being stocked here. Knowledgeable staff, great location. My favourite Vape shop in the GHA.

Great vape shop with what has to be the best juice selection anywhere in the Hamilton area. Very…read morecomfortable and welcoming atmosphere. Staff is super friendly. Highly recommended.

Great store , good selection of juice ! And they carry the latest products for vaping …read more And most importantly of all , the staff are friendly and will help you find what you're looking for ! Also a great point system , 10% is the best I ever seen in any store !

Love this place…read more Super friendly and welcoming vibe. Dealt with Jeff (I think) two or three times now and got great service every time. I upgraded my mod and he took the time to explain things and provided some great tips. Great shop all around.

Have been waiting here 30 minutes after the open time and the guy still hasn't shown up…read more.. *Update*, it was very cold and snowy that day, so I understand why one would be late, and I was in a cold mood waiting for my nic, so I'm updating my star rating from 1 to 2 (because yelp states 2 stars as 'I've been to better', which I have, and this place isn't quite a 3 for me.. but they are in fact really cool and very helpful) and the 1 star I initially left was too harsh..

Just recently found this Vape Shop. Place is small but clean. Great selection of Juices including…read moremy favorite- Ruthless. Prices were good as well.

Great shop!!!! Very friendly staff and welcoming right from entering the store. Amazing product…read moreselections. I won't be able to try it all, but I am glad I found this vape store. I was not disappointed and I will be back. It is going to be one of my favourite Hamilton vape store. Oh yeah, they also do same day delivery in Hamilton area.

From the owner: Fresh and vibrant ambiance that makes you want to stay to shop and explore our vast selection…read moreaccommodated with great service, and convenient location and delivery! Check us out or our website!

I've been going to Phat Boy for 2 years ... always find the staff helpful and knowledgeable …read more.. prices better for juice than other shops ... Stores are a bit worn, so to speak, but the products and help are worth the stop. Jack B.

Worst Vape shop in Hamilton. Store looks like it used to be a bedroom, very small. Guy working was…read morevery high on himself. The guy was saying how he slays all kinds of girls, not like I care(not likely either). Very unprofessional, not much stock. Usually in hardware they have one only.