In all honesty I was taken aback by the lack of customer service. The vape I received was leaking,…read moreand I therefore reached out (which took multiple attemps, I kept them). I was simply told by Roula Matar (who dismissed the leaking and went on about the puff counter) there was nothing they would do. I therefore disposed the 30$ vape (that stained one of my purses), and the experience left such a bad taste in my mouth I will do no further business with them.

Great customer service. Very knowledgeable about products. Loyalty program. My go to store now.read more

This location, along with the one on Barton St. have great staff. The other location I haven't been…read moreto yet, but the person who runs it, is really great. I usually go to the location on Upper James & the Manager (when he's working) always has what I like ready for me at the till by the time I walk into the store. GREAT customer service!! The owner is super nice & willing to listen to any concerns or questions from the staff & customers. Thank you for being so great & you deserve to be on the top 10!!

Great shop. Very friendly and the customer service is outstanding. Great selection of hardware and…read morejuices. Definitely a must go to shop.

The staff is all absolutely amazing. Medina and Mitch are always a great help and have the best…read morecustomer service.

This Store is the Absolute Best, the coolest folk reside HUR!, hey remember that time my new…read moreceramic wax herb atomizer broke the same day i bought it, because the body cracked when i dropped it? They took care of it. (with a receipt) Remember that time I could not separate my mod from my atomizer? These Gurus fixed that! (a 4 week problem, fixed in 1 visit) This company really understands customer relationship management. I think of going to other vape stores sometime out of convenience but i feel bad, they treat me better than most other stores! They carry the best products, and have such a wide variety it can make you dizzy, and i have never had an issue with 1 of them and i have been going there for a years, hopping on my electric skateboard and heading there with welcoming arms, on a bright summer day is a great way to start your morning, you feel like you are part of the community and are in tune with updates, another pro is they carry local brands too, and if you know as much as i do on how regulation have tightened up with ingredients used and labeling these guys are on the ball, they are tuned in to what is going on and follow regulations and you can trust the products that they offer the only complaint i may have with the store is that honestly is knit picky is that, mang!! i darn wish they carried some of the old brands that may not be in stock, i miss the premium labs yogenfog/mrfog, coca cola flavors from back in the day, but there are so many new things released is hard to keep up, Like what! now there is a sour apple berry combo that i have never heard of that inst even released, it shows that peoples flavor ideas can really come into fruition. Makes me wonder if pickle flavors or certain herb flavors may become a thing. the possibilities are limitless. Remember Vaping Saves more lives than Condoms! Future on to Futuron!

Best shop in brantford they helped me out all the time and if they don't have what you are looking…read morefor they well help you get what you need

amazing customer service. I had an issue with my vape I bought from them and they took care of…read moreeverything and more! We need to appreciate businesses with good service like this. I rarely am as impressed with businesses as I was with them. If you're looking to vape, buy vape items, support them as they will surely satisfy any questions or issues you might have. Thanks guys! Super impressed !!!

Wonderful staff who are extememly helpful at all time. Very friendly and always seen with a…read moresmile. When they allowed teasting, it was amazing. They still rock!! Joy

Ive gone to a few Vape Shops in the city and Quitters is by far the best, There selection is good…read moreand the store its self is nice but where they shine is there customer service. They are always friendly and help alot, they also dont mine if you have a quick chat with them as long as there not busy. Everytime i have an issue, even when im not buying something they are happy to help. They care about your safety more then any other vape shop ive been to, they also believe in using vaping to quit smoking, not as a replacement but as a method to quit, most vape shops want you to replace cigarettes with vaping but Quitters just like its name implies is not like that. If your new to vaping or if you have any issues when it comes to vaping and your vaping needs Quitters is the place to go.

Have been waiting here 30 minutes after the open time and the guy still hasn't shown up…read more.. *Update*, it was very cold and snowy that day, so I understand why one would be late, and I was in a cold mood waiting for my nic, so I'm updating my star rating from 1 to 2 (because yelp states 2 stars as 'I've been to better', which I have, and this place isn't quite a 3 for me.. but they are in fact really cool and very helpful) and the 1 star I initially left was too harsh..

Just recently found this Vape Shop. Place is small but clean. Great selection of Juices including…read moremy favorite- Ruthless. Prices were good as well.

Sherry and Derek will take great care of you if you're new to vaping or experienced. Friendly…read moreservice, great selection.

From the owner: Premium E-Liquids, Quality Vape & Cannabis Hardware & Accessories…read more - Product Variety - Friendly Staff

I've dealt with dozens of vape stores. These guys are among the very best. Probably the most…read moreknowledgeable, pricing is fantastic, selection is great and the overall experience is pro.

I had been a regular at this place for months with no problem which is why i gave three stars. but…read moremy last experience was terrible, i came in and got through my entire order wasted about 15 minutes just to be told that my license was expired by a week and I had to leave. photo id is valid for up to 6 moths after expiry in Ontario, i would rather go to the milk and things on the corner then go back in to your store and would suggest to steer clear of this one. Thanks for wasting my time and gas

Well stocked with great liquids that are trialled by the discerning ownership and dedicated…read morecustomers. Good variety of vaping options, with most popular and highly-reviewed products online being stocked here. Knowledgeable staff, great location. My favourite Vape shop in the GHA.

Great vape shop with what has to be the best juice selection anywhere in the Hamilton area. Very…read morecomfortable and welcoming atmosphere. Staff is super friendly. Highly recommended.