The biggest obstacle I have when looking for a new vape store is finding a place that's open late…read moreand sells zero-nicotine disposables. Thankfully I found this place because they've got it all. AND THEY ACTUALLY ANSWER THEIR PHONE unlike some stores!! Excellent customer service, selection, and prices for all your vaping & smoking needs. They also offer $1 off per empty disposable you bring in to recycle, and another $1 off upon your first purchase when you sign up for their rewards program. My friend and I also really enjoyed the atmosphere, it was super clean and well decorated which just made the experience more enjoyable. Can't recommend enough & I would absolutely go out of my way to buy from here again.

Very knowledgeable staff there and it had a very friendly and clean atmosphere here compared to…read moremost shops of this nature :). Anything you need in they get orderd for you fast with reasonable pricing . Great

Bought a grindhouse shift vape for 120$. It works well. They have a decent selection of rolling…read morepapers. Also got a glass ashtray with a weed leaf for the summer on the patio smoking stogies outside. Do recommend to stop in if walking on Lakeshore.

This location, along with the one on Barton St. have great staff. The other location I haven't been…read moreto yet, but the person who runs it, is really great. I usually go to the location on Upper James & the Manager (when he's working) always has what I like ready for me at the till by the time I walk into the store. GREAT customer service!! The owner is super nice & willing to listen to any concerns or questions from the staff & customers. Thank you for being so great & you deserve to be on the top 10!!

Great shop. Very friendly and the customer service is outstanding. Great selection of hardware and…read morejuices. Definitely a must go to shop.

ive purchased afew bongs, pipes, blunt wraps, bowl pieces, and perks for my bong from the store and…read moreprobably afew other things too and overall ive been pretty happy with my experience in store and the items purchased each time so far ive been going since about 2021-2022 and most items ive gotten from there are still with me today so their pretty reliable for the usage aswell as durability and yes the store can be a little high on the prices but i find its because the quality of the items are better (usually) and there is a fairly cheap selection there aswell overall id say its a great choice if your looking for quality items and willing too spend the extra $

I wanted a particular bong listed as 'in stock' on their website and even called ahead to make sure…read morethey had it but they didn't answer the phone. When I got there and found they didn't have it, I was told in a very condescending tone that another store might have it. When I said I was here already and not wanting to go to another store, I was told I should have called first. When I said I did, the employee argued that I didn't. When I showed her my phone log to prove it, I was told I should have kept calling back. She was quite rude but I really wanted to make a purchase so I said I was going to step out front for a few minutes to call the person I was buying the bong for to find out which other one they'd like me to get instead. After a few minutes, I attempted to go back inside but the door was locked. The woman had closed up half an hour early and left unseen by the back door. Overpriced items and very rude staff. I won't be shopping at any of their stores.

In all honesty I was taken aback by the lack of customer service. The vape I received was leaking,…read moreand I therefore reached out (which took multiple attemps, I kept them). I was simply told by Roula Matar (who dismissed the leaking and went on about the puff counter) there was nothing they would do. I therefore disposed the 30$ vape (that stained one of my purses), and the experience left such a bad taste in my mouth I will do no further business with them.

Great customer service. Very knowledgeable about products. Loyalty program. My go to store now.read more

best joints we love them and they care abt their clients, and free candies! hidden gemread more

Unfortunately I did not have a good experience with this retailer I found the prices of their…read morebutane to be quite expensive in fact in one case one product was double the price that I currently was paying. I buy cigars in all price ranges and I've noticed all of their higher-end cigars to be about 15% higher. I find their humidor does not maintain a consistent humidity and sometimes cigars are dried out. As well items such as boveda humidity packs are substantially more expensive $3 more each I also found that the selection is poor and at times the location will be closed although they should be open but there is no staff there and the door is locked.

Very Nice Store and reasonable price i love it, and advice every one to buy from paradise cigar…read more they are friendly and lovely staff. big like.

this review is for my experiences with ordering online for local delivery - they're always prompt,…read morehave what i need, and the delivery driver i have had the last few times is incredibly kind and always does a safe drop off for me!