In all honesty I was taken aback by the lack of customer service. The vape I received was leaking,…read moreand I therefore reached out (which took multiple attemps, I kept them). I was simply told by Roula Matar (who dismissed the leaking and went on about the puff counter) there was nothing they would do. I therefore disposed the 30$ vape (that stained one of my purses), and the experience left such a bad taste in my mouth I will do no further business with them.

Great customer service. Very knowledgeable about products. Loyalty program. My go to store now.read more

Sherry and Derek will take great care of you if you're new to vaping or experienced. Friendly…read moreservice, great selection.

From the owner: Premium E-Liquids, Quality Vape & Cannabis Hardware & Accessories…read more - Product Variety - Friendly Staff

Wonderful staff who are extememly helpful at all time. Very friendly and always seen with a…read moresmile. When they allowed teasting, it was amazing. They still rock!! Joy

Ive gone to a few Vape Shops in the city and Quitters is by far the best, There selection is good…read moreand the store its self is nice but where they shine is there customer service. They are always friendly and help alot, they also dont mine if you have a quick chat with them as long as there not busy. Everytime i have an issue, even when im not buying something they are happy to help. They care about your safety more then any other vape shop ive been to, they also believe in using vaping to quit smoking, not as a replacement but as a method to quit, most vape shops want you to replace cigarettes with vaping but Quitters just like its name implies is not like that. If your new to vaping or if you have any issues when it comes to vaping and your vaping needs Quitters is the place to go.

Best shop in brantford they helped me out all the time and if they don't have what you are looking…read morefor they well help you get what you need

amazing customer service. I had an issue with my vape I bought from them and they took care of…read moreeverything and more! We need to appreciate businesses with good service like this. I rarely am as impressed with businesses as I was with them. If you're looking to vape, buy vape items, support them as they will surely satisfy any questions or issues you might have. Thanks guys! Super impressed !!!

Very helpful. Helped me choose the right one and showed me step by step how to use the system…read more Answered all my questions and then some. Great place!

I've dealt with dozens of vape stores. These guys are among the very best. Probably the most…read moreknowledgeable, pricing is fantastic, selection is great and the overall experience is pro.

I had been a regular at this place for months with no problem which is why i gave three stars. but…read moremy last experience was terrible, i came in and got through my entire order wasted about 15 minutes just to be told that my license was expired by a week and I had to leave. photo id is valid for up to 6 moths after expiry in Ontario, i would rather go to the milk and things on the corner then go back in to your store and would suggest to steer clear of this one. Thanks for wasting my time and gas

This location, along with the one on Barton St. have great staff. The other location I haven't been…read moreto yet, but the person who runs it, is really great. I usually go to the location on Upper James & the Manager (when he's working) always has what I like ready for me at the till by the time I walk into the store. GREAT customer service!! The owner is super nice & willing to listen to any concerns or questions from the staff & customers. Thank you for being so great & you deserve to be on the top 10!!

Great shop. Very friendly and the customer service is outstanding. Great selection of hardware and…read morejuices. Definitely a must go to shop.

Place is quite the joke with their warranty situation. I had recently purchased a device with…read morepods 09/07/23. Within the last week and a bit the button kept sticking and firing in my pocket or after a hit.. upon warranty exchange I was told by the employee who had also called the manager stating. Because i do not have an account with them i cannot warranty. Why was I not asked to make an account upon purchasing the device? Money grab shop. Stay away:)

Cute and cozy vape shop! Huge juice and device selection,…read morestaff is very nice, welcoming and educated! 10/10 would recommend!