Large selection of products and great service! The sales lady was knowledgeable about the products…read moreshe was selling and products were great just as she told me they would be!

The guy behind the counter was very nice and very helpful. They had a huge selection of incense and…read morevapes and hookah plus more. The pricing was very good too.

i have been looking for a specific flavor and this was my 4th stop. they, like other places ,…read moredidn't have the brand as it is a popular one. i thanked them and left. as I'm getting in my car, the young man working the store ran out of the door , getting my attention. He proceeds to tell me that he had found me two of those vapes at one of their other locations. He then called them on my behalf, from the parking lot as we stood in front of the store. he had them put them up for me and I went and picked them up. little things are big things sometimes. i really appreciated the effort yall. people should go to this store --ask for Zack. He represents this place so well. thanks Zack. good looking out.

Very knowledgeable very helpful!!! Thank you for bearing with me as I had no idea what I was…read moretalking about!

The staff is very friendly and knowledgeable... The fact that you can receive points on every…read moretransaction is appealing but pre-Covid you received one point for every dollar you spent and now you receive one point for every $10 you spend which is not very appealing as some of the vapor shops provide you with more points per transaction. Perhaps the owner would like to reconsider his decision.

I'm so happy I stumbled into this shop on my way to work. I was kind of in a rush, but they didn't…read moreknow that, and i picked out my novo, some juice, and the worker even explained everything I needed to know about it and I was on my way out. They have a rewards program too. I'll go here over places that are closer to house!

They are very friendly and have a pretty good selection. The prices are about with everyone else.read more

The customer service was good and the stave that's good and the people that work on it goodread more

Manager there is very rude. Came in there trying to buy something and talking to an employee being…read morepolite and funny and she told us in a rude way to stop and buy our stuff. i used to always go there and talk to the employees while buying stuff. They're so friendly but now when she's there i don't even try anymore! i just go in and get what i need to get and leave. she drains the place! another time i was there in line and these two girls were in front of me and they were telling the employee that their manager is a bitch! she's always like that! No one wants to deal with that when they go in to a store, especially one you always used to go too!

I wish I could give them no stars!! Really the worst customer service!! The employees don't like to…read morework here!! They are always rude!! They will sit behind the counter and see you at the register and will not help you!! I will never be back!!

I've been a customer of Victoria's since just before the pandemic, and until recently, the service…read morewas consistently excellent--truly above and beyond. Lately, though, I've noticed a steady decline. Inventory has been dwindling, basic supplies are often out of stock, and even essentials like nicotine juice--the core of what makes it a vape shop--are no longer reliably available. It feels clear that the store may be closing. The shelves are bare, the space feels emptied out, and there hasn't been any communication. That's the part that's most frustrating. As a loyal customer base that has supported the business over time, it doesn't seem unreasonable to expect some transparency--at the very least, a heads-up or even a simple recommendation for where to go next. Instead, it feels like everything is just disappearing without a word. I understand that businesses face challenges and sometimes have to shut down, but communication matters. Right now, it feels like the store is quietly fading out, leaving customers without guidance or support. Steven Roantes 504-402-5925

Quick and easy smoke shop if you find yourself in Metairie outside New Orleans. I needed to find a…read moresmall glass piece, and they had a limited selection. Although it was small, selections were nice enough to find a good piece. Customer service was also quick, easy and friendly. Thanks for being in the right place at the right time.

Manager is Racist...!!!! Customer is always RIGHT !!!…read moreBought a pipe with extra hole and he didn't want to exchange. Should have provided customer service for a 10 year customer Never again I will buy from Ra Shop

I came here for hookah tongs and ended up purchasing more items. There is quite a bit of…read moremerchandise and the ladies working were extremely helpful and patient. Just an FYI... tiny parking lot.