They do not stand behind their products. I've been buying cigars from them for some time. The guy…read morethat works there is cool but the lady is very mean. I had bought a $50 vector lighter from them and it stopped working. Instead of refunding or even replacing it, they said that the sale is final. I literally bought it a week ago and they have a "lifetime guarantee". Unbelievable lack of customer service

Was close to my hotel and when I get there was closed down. Website need to be updated to reflect…read morethat! Should be zero stars

I'm a regular. I always enjoy my time there. Great staff great cigars. Be careful if you have other…read moreplans for your day because it's easy to lose track of time there. Love the place

Great selection of cigars was a very happening place. Would have liked to see a few more pipe…read moretobacco tins. Good selection of pipes. Grabbed myself a cigar to try and two tins of pipe tobacco. Very nice staff.

I was interested in switching from cigarettes to vaping; however, I knew NOTHING about it. Logan…read morekindly and patiently assisted me in choosing what was appropriate for a beginner and explaining everything in detail. There were lots of different products to choose from and consider. Logan did a great job and I will return to RA without hesitation.

Manager is Racist...!!!! Customer is always RIGHT !!!…read moreBought a pipe with extra hole and he didn't want to exchange. Should have provided customer service for a 10 year customer Never again I will buy from Ra Shop

You really need to try the wine tasting classes they offer in the really nice classroom at the back…read moreof the store. The two gentlemen that work at Total Wine and cover the classes are Hank and Chris. Both are outstanding, but have very different styles. Last night we attended the duck horn wine event and enjoyed it thoroughly. We ended up buying two bottles of wine that will be perfect for the end of summer. Hats off to Chris and Hank for great presentations. And just a suggestion for the management folks, please send these guys to Central and Northern California. I guarantee they will find some great value wines as well as some more high-end bottles to decorate your store.

This was my first visit to Total Wine and I was greatly impressed. Not only did they have the…read morelargest selection of wines I have ever seen, they also had an extensive selection of beer, liquor and rum! Plus we were surprised to find premade cocktails by the bottle and can.

While I would not say my local B&Ms have a bad selection by any means, they just don't carry much…read more in terms of the higher end sticks. So, this week I took about a 30 mile trip to Habana Port because I heard they had some of the better Fuente and Davidoff products. As I approached the store from the outside it looked a bit smaller than I had expected and I immediately assumed that it was probably a waste of a trip. Thankfully, however, as soon as I entered the store I was in heaven. Cigars from floor to ceiling on six walls; four walls with a wall down the middle of the store that was cut out towards the front. In front of each wall there were glass cases filled to the brim with goodies. They had everything I came looking for and more. There was so much in there it took me a few minutes to even get my bearings. Now other reviewers here had me a tiny bit concerned saying the owner "followed them around" suspiciously but I did not find that to be the case. As soon as I arrived I was greeted by an employee who I assumed was the owner asked how they could help. I told them I wanted to look for a second but I would certainly want some help after that. I slowly worked my way around to the other side of the store and eventually the man did come around to that side but he kept his distance and waited patiently for me to ask for assistance. Everything there was set up like a jewelry store in nice glass display cases or on shelves behind them so honestly I'd be more annoyed if I had to chase someone down to help me out. I mean I'm not walking behind the counter at Adler's grabbing Rolex's without assistance. Now that might be a stretch to some but if I'm paying $30-40 for a good cigar I don't want it to have been fondled numerous times by other browsing patrons. Overall, I loved the set up and I loved the one-on-one shopping experience I ultimately came to encounter. After browsing a bit the owner looking guy walked off and another guy working the shop came up and started helping me out. I'm now kicking myself for not remembering his name so I could make sure he's always there when I come. He was absolutely amazing and full of knowledge. I explained to him that I had come looking for some stuff that was a little bit more on the higher end to have for the approaching holidays. I told him about what I like and what I thought I was looking for and he helped guide me to an assortment of wonderful sticks. I would 100% recommend checking this place out if you like cigars or are looking to purchase cigars as a gift for someone in your life.

Huge fan from MD. From service to product and presentation, I'm a happy girl came with everything…read moreneeded for storage.

I've been coming here for over 25 years. Paul is a super nice guy and he bends over backwards to…read moreserve his customers. He has a nice selection of high-end spirits. Parking can be tight but you'll be out in just a minute!!

I've been coming here every couple of days for years now and Paul's is a great place to shop. The…read morestaff is very friendly and Paul has some of the best prices in town. 10/10 Paul gets all my tobacco and alcohol purchases.

So I can honestly say that I'm one of their most loyal customers that have been a satisfied…read morecustomer for many years and now my children go there on a daily basis sometimes more than one time in a day. The owner is the best and the staffers are cool as cucumbers. Great work guys and gals.thanks for the great service. If I have one complaint it would he that they don't open earlier than 9am and they close at 8:30 (maybe even 9:00pm)

Amazing selection opf product and always a refreshing visit! Victoria always takles time to…read morecvonnect with hjer cvustomers and truly meets them where they are! Just an absolute delight!

Quick and easy smoke shop if you find yourself in Metairie outside New Orleans. I needed to find a…read moresmall glass piece, and they had a limited selection. Although it was small, selections were nice enough to find a good piece. Customer service was also quick, easy and friendly. Thanks for being in the right place at the right time.

Nice, clean, and affordable! Cashier was helpful and friendly and the shop has enough options of…read moreeverything, even Kava products, to choose from.

From the owner: Taz Smoke Shack on St Claude Ave. caters to all your smoking needs. Explore their selection of…read moretobacco and vape products and accessories in a welcoming atmosphere.

Very knowledgeable very helpful!!! Thank you for bearing with me as I had no idea what I was…read moretalking about!

I have now been to three of their locations, each and every location has been so helpful and has…read morehad everything I've been looking for. I was told if they didn't have what I needed they could order it. This is now become my go to place for all of my vape needs.