They do not stand behind their products. I've been buying cigars from them for some time. The guy…read morethat works there is cool but the lady is very mean. I had bought a $50 vector lighter from them and it stopped working. Instead of refunding or even replacing it, they said that the sale is final. I literally bought it a week ago and they have a "lifetime guarantee". Unbelievable lack of customer service

Was close to my hotel and when I get there was closed down. Website need to be updated to reflect…read morethat! Should be zero stars

I'm a regular. I always enjoy my time there. Great staff great cigars. Be careful if you have other…read moreplans for your day because it's easy to lose track of time there. Love the place

Great selection of cigars was a very happening place. Would have liked to see a few more pipe…read moretobacco tins. Good selection of pipes. Grabbed myself a cigar to try and two tins of pipe tobacco. Very nice staff.

Manager is Racist...!!!! Customer is always RIGHT !!!…read moreBought a pipe with extra hole and he didn't want to exchange. Should have provided customer service for a 10 year customer Never again I will buy from Ra Shop

I came here for hookah tongs and ended up purchasing more items. There is quite a bit of…read moremerchandise and the ladies working were extremely helpful and patient. Just an FYI... tiny parking lot.

I just had to come here and leave this review because it blew me. I walked to the register and…read moregreeted the cashier (Jackie -- according to the receipt older lady) & she just looked at me.. she didn't start scanning nothing.. just looking so I just stared back at her ... then she says I need to see your ID. That's completely understandable but the stare off??? Anyways gave my ID and she told me some things that I needed to know since I was doing instacart and I felt maybe she just a not so happy elderly woman.. to my surprise she does know how to greet people because she did the folks behind me. lol this seems so petty but kindness goes a long way... I hate that she might not like her job but at the end of the day it is a choice. Again to that woman... GOD BLESS YOU.

Got stuff for a company meeting. Old fashioned and wines. This is like a superstore! You should…read morecheck it out. The staff was super nice too.

Huge fan from MD. From service to product and presentation, I'm a happy girl came with everything…read moreneeded for storage.

A true gem of a family owned business. The dad and sons are super helpful and remember what I like…read morewhen I come in once every month or two. They are there to help you select a great stick and make recommendations based on your preferences. They have hundreds of options to choose from with all the necessary supplies. The prices are fair and support a small business, sure you could save a dollar or two for some accessories online but the money leaves the community. I've been going for close a year and couldn't be happier with the store and service.

I've been coming here for over 25 years. Paul is a super nice guy and he bends over backwards to…read moreserve his customers. He has a nice selection of high-end spirits. Parking can be tight but you'll be out in just a minute!!

I've been coming here every couple of days for years now and Paul's is a great place to shop. The…read morestaff is very friendly and Paul has some of the best prices in town. 10/10 Paul gets all my tobacco and alcohol purchases.

So I can honestly say that I'm one of their most loyal customers that have been a satisfied…read morecustomer for many years and now my children go there on a daily basis sometimes more than one time in a day. The owner is the best and the staffers are cool as cucumbers. Great work guys and gals.thanks for the great service. If I have one complaint it would he that they don't open earlier than 9am and they close at 8:30 (maybe even 9:00pm)

I've been a customer of Victoria's since just before the pandemic, and until recently, the service…read morewas consistently excellent--truly above and beyond. Lately, though, I've noticed a steady decline. Inventory has been dwindling, basic supplies are often out of stock, and even essentials like nicotine juice--the core of what makes it a vape shop--are no longer reliably available. It feels clear that the store may be closing. The shelves are bare, the space feels emptied out, and there hasn't been any communication. That's the part that's most frustrating. As a loyal customer base that has supported the business over time, it doesn't seem unreasonable to expect some transparency--at the very least, a heads-up or even a simple recommendation for where to go next. Instead, it feels like everything is just disappearing without a word. I understand that businesses face challenges and sometimes have to shut down, but communication matters. Right now, it feels like the store is quietly fading out, leaving customers without guidance or support. Steven Roantes 504-402-5925

Quick and easy smoke shop if you find yourself in Metairie outside New Orleans. I needed to find a…read moresmall glass piece, and they had a limited selection. Although it was small, selections were nice enough to find a good piece. Customer service was also quick, easy and friendly. Thanks for being in the right place at the right time.

Nice, clean, and affordable! Cashier was helpful and friendly and the shop has enough options of…read moreeverything, even Kava products, to choose from.

From the owner: Taz Smoke Shack on St Claude Ave. caters to all your smoking needs. Explore their selection of…read moretobacco and vape products and accessories in a welcoming atmosphere.

Very knowledgeable very helpful!!! Thank you for bearing with me as I had no idea what I was…read moretalking about!

I have now been to three of their locations, each and every location has been so helpful and has…read morehad everything I've been looking for. I was told if they didn't have what I needed they could order it. This is now become my go to place for all of my vape needs.