Vape City is easily one of the best smoke/vape shops around. They've got a huge selection of vapes, juices, disposables, hookah supplies, and accessories, so it's pretty much a one-stop shop no matter what you're looking for. Prices are fair and often better than other shops in the area, and they usually run good deals. What really makes them stand out, though, is the service. The staff is always friendly, patient, and actually knows their products. They don't just try to upsell you--they'll take the time to answer questions and help you find exactly what you need. The store is clean, organized, and easy to browse, which makes the whole experience even better. Overall, Vape City has the perfect mix of selection, pricing, and customer service. Definitely recommend it if you're looking for a reliable spot. read more

5 Stars I had an exceptional experience with VapeCity, thanks to their amazing customer service representative, Moses. From the moment I reached out for assistance, Moses was professional, patient, and incredibly helpful. They took the time to answer all my questions, provided detailed recommendations, and ensured I had everything I needed for a smooth shopping experience. It's rare to find such outstanding customer service these days, and Moses went above and beyond to make sure I was satisfied. Their knowledge, kindness, and willingness to assist truly made a difference. Because of this experience, I will definitely continue shopping at VapeCity and highly recommend them to anyone looking for quality products and top-notch support. Thank you, Moses, and thank you, VapeCity! Keep up the great work! read more

I called Josue earlier in his shift to check if he had something in stock and he was kind enough to call me back after he found it! I came later in the day and he already knew all the answers to my immediate questions.. Nesma closed me out and was so knowledgeable and even filled me in on how to receive a discount for being a first time buyer. Y'all are awesome THIS IS BY FAR the best vape city in Houston and they know they're s***. Unlike Pasadena and Soho sorry don't mean to call y'all out but they can literally never answer any of my questions... read more

every time i come in, i see a new face behind the counter. and every face has been just as cool as the person before!! i'm so indecisive and annoying when it comes to picking vapes, but they're always patient and they never rush me. i stood by the door waiting for my uber after my purchase and nobody told me to get out. i've never had a bad experience here. everything is priced pretty normal from what i've seen. cool little place read more

Great costumer service here I really like how I was doing my purchase ! Great people here! I was trying to buy a new juice for my vape and they let taste it before buying it and that's cool! Also I bought my first vape somewhere else and when I came here to vape city I seen lots of cool vapes and I was damn I should of came here first instead going somewhere else lol but I'm buying A way cooler vape now ! read more

Vape city is amamzing!! All your smoking and vape needs! Great service. And employees are very nice and great help . The place is friendly and smells amazing! Clean and sanitized I would recommend this store all my friends. The weather the sky was nice. Savannah was very knowledgeable and quick on her to assist us. She brought all items to show us in person the detail. And successfully sold us our items. read more

Man I showed up at 4:00 on my way to work and the most friendliest two people were in the shop it was a Thursday morning and let me tell you what if your night out I suggest that you come and deal with them I've never been treated more respectful and establishment like this I have nothing bad to say about them and I suggest that if you can you start a GoFundMe account thank you and have a good day read more

Great hospitality! Gave the information needed when I asked. Friendly and knowledgeable service from Savannah when I called. Picked up the Studenglass Cookies Gravity Pipe and I'm sure I will enjoy it. Will definitely return for other accessories to assist my smoking needs. Thanks again Savannah and thanks Vape City. read more

Great selection on Vapes. Consistent product quality. Great for people who work nights or late hours. Last time my wife went she was so impressed with Olivia for her customer service and friendliness. Also great deals. Buy one get one half off. Cant beat that. Great rewards/points system as well. read more

during the hurricane the service was great, Val tried really hard to get my apple Pay to work but unfortunately due to power it wasn't able to be done, I came back today and she remembered me and we ended up checking out with no problems! shoutout to Val for working in the heat, it's appreciated! read more

Chrisel was very amazing she help me pick out my vape and my ejuice the store was very clean she was super friendly will recommend the store will definitely come back I also like how she took her time and explained things to me ..............I will let all my friends know about the store read more

This place is great. One of the only vape stores I have found that carries vaporesso wand voopoo products. They have a diverse selection of products and the customer service is top notch. Highly recommend coming here if you are looking for harder to find products read more

Great serve from Val and Elvis very fast customer service and helpful. They have many varieties. To pick from they took there time to help me choose the right flavor I wanted . I recommend vape city to all of Houston. It the best smoke shop it town !!! read more

Probably the best Vape City on the Southeast houston area hands down with many very fire options for Vapes , wraps, bongs and etc and with the best staff who help you and try find what suites you the best so you can enjoy your items as much as you can read more

Great service discounted item compared to others and convenience location 24 reliability great selection on items variety of all types. Best selection of tanks, mods E juices not just talking about the reps Rillo's papers and disposables at all times. read more

Vape City anywhere is going to be amazing but come to this store anytime of the day anything you need and they're going to help you out and if you write a Yelp review go get 25% off Lives that he's the only smoke shop that I go to Stack them points read more

Employees were very helpful in finding everything we needed! We came in to price mods and get juice and ended up leaving with both. We came up to visit family in Texas from Pennsylvania and they were very helpful every time we've been up visiting!​ read more

Came in with a great welcome. They have plenty of cheap products. I broke my hookah 3 days ago and didn't want want to spend $100+ bucks to buy one. They offered me 25% off for a hookah that's $80 buck. They wrapped it well and sent me on my way. read more

Best Vape City ever. Maura is very helpful she is the best she helped me with all my questions and recommended me the best vape mod for my liking Definitely coming back this vape city is the best location I've been too. And most nicest staff read more