I will drive 30 minutes away just to go to this location ! The customer service is absolutely amazing . They have quality products and the best pricing compared to any other shops that I've ever been to . Open 24 hrs!! I went late at night (being a female I was super nervous lol) and this huge guy was so sweet and cool , he was like a gentle giant lol . He was super patient , and didnt treat me like I was stupid just because I was new to vaping (I've had that issue with three other stores just because I'm a small female, blonde I think; and have talked me into products before that have made me spend hundreds of dollars just to come back because they weren't quality or what I wanted. He really took the time to make sure I got what I needed and the MOST for my MONEY and he was super busy . These people are awesome in the customer service business , and I hope they expand to LEAGUE CITY TEXAS PLEASE !!! Lol Until then I will continue to drive the 30 minutes no matter what time . It's worth the time and money ! These guys deserve all 5 stars ! read more

Way over priced on everything, go to Vape Room in the shopping strip next door instead. The only reason I would ever go to this shop and purchase anything was if I needed something in the middle of the night, but Vape Room's hours are 10-10 so you should be able to get what you need from there no matter what your schedule is. Don't support this business, they think you are stupid, no other reason they would attempt to rip everyone off the way they are. Vape Room didn't give me anything to wright this, I just want the people that are being unwittingly duped to be made aware of the shit business tactics this shit shop is using. Just because they are 24 hours doesn't mean their prices should be 25-40% higher than any other vape shop in Houston. Again, do not support this business. read more

Wow!!! This place is amazing!!!! Skip and the other two girls were so helpful with everything! I was in a bit of a time crunch on my way to work and they helped educate me on different types of coils and RDA's in a timely manner. Skip even took the time to get my RDA set up ready to smoke before I walked out the door. Total time there was maybe 30-35 mins in and out in plenty of time to still get to work on time. Oh and some bonuses for those that it applies to: 25% military discount with a valid ID AND they're open 24 hours It would be pretty hard to beat that deal in my book.. Definitely going to go back to them in the future! read more

Alex, Iris and Ya-Ya are absolutely awesome and extremely helpful! They are open 24 hours which is wonderful! I didn't like the 50% percentage of nicotine in a vape juice I filled my Nord tank with, so Alex sucked it out of my tank and put it back in my bottle. He then filled my Nord tank with a 35% nicotine juice for FREE! Sometimes I call and ask them to hold something for me and they always do! I will never buy another vape product or any JUUL pod anywhere besides Vape City ever again! Oh, Alex can do some really AWESOME tricks with his Mod (no nicotine included!). He always puts on a show for me, if I ask! read more

So let me first say this... if Trents at the shop your in good hands. He was very Attentive, knowledgeable, friendly, and super easy to talk to. Tbh I didn't think much of this place after my first visit. I walked in and this young dude was sleeping in the corner. After waiting a couple minutes I had to cough extra loud to wake him up and get some service. But After tonight I've changed my mind. Trents my guy. Hope they hire more like him from now on instead of the teens I've met in the past read more

Really love the atmosphere and customer service at this location. Tall guy up there at vape city is always helping me find the best new product for delta and nicotine! Last time I came in and bought a bunch of stuff he hooked it up by telling me about the buy 3 get one free! I decided to use my free one to try the new czar bar and it's pretty nice! Love the place the discounts and exchange policies save me a lot of money in the long run. read more

Love Vape City, people are really nice, very helpful and lots of juice choices, and purchased a Crown IV tank from them and love it. They went through the process of explaining the different types, what they do and what would work well for me. If you need your coil changed they will clean your tank for you. Always entertained by the knowledge of the staff. They are open 24/7 which I love. Thank you team at Vape City, you're awesome read more

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Naomi & Yaya were so helpful! Been coming here 6 months and haven't ever had a problem. They answer all of my questions every time I come in and make sure to help me out when I need it. Would definitely recommend if you're looking for amazing customer service and helpful staff! Especially if you have a tight schedule, they're open 24/7 and are always glad to help no matter the time. (: read more

The customer service I had here was absolutely awesome.. all the questions or problems I had about Anything in the store ABIUD V. Had the answer to it all. was the most professional service I had in a vape store ever!! I live an hour away but will drive the distance every time I need to go to a vape shop!! Got this tank tonight and coming back on Tuesday to get one of these bad boys!! read more

Most items are overpriced because it's a chain: management does not respect its employees or their time and regularly force us to stay an hour after our shifts are over. Fired me recently because I stood up for myself and actually left when I was supposed to. Don't shop here you are supporting a bad business and you can find everything cheaper at non chain stores. read more

This was my first time here, first time buying a vape, learning everything ken was extremely helpful and even helped set up the baby mag for me. I highly recommend this place. He even let me try a couple of juices to see what was right for my tastes. Ken was very nice and didn't just make me feel like just a customer spending money but a person. read more

Had really good customer service today, a young lady I believe by the name Naomi was very knowledgeable on what she was selling got a lot of good information on vapes even purchased one and some juice! Very excited on my first purchase if anyone wants to good customer service and deals go to the Deerpark location and ask for Naomi. read more

Came here late as night more as a convenience as everywhere else was closed as I live 30 minutes away. I was surprised by the amazing customer service Trent showed us. He fixed my problem right away and has become the only place we go to. This shop has way more options than our previous shop did and a good selection of juices. read more

I live close by. I am a regular customer now. I cannot say enough good things about every single employee there. I need help putting my filter in, so they do it for me every time it needs changed. Customer service is so important! I have never been treated anything but with the utmost respect and kindness! read more

best service from layton, cool people, and easy with returns. i had bought a disposable and it wasnt working at all. he gave me a new one within the same minute of buying the first one. PLUS THEY ARE 24HRS WHAT THE FUCK ARE YOU DOING IF YOURE NOT COMING HERE?? come here and get what you need! read more

VapeCity , has very professional and kind hearted employees, Ken the manager at night is a really awsome guy , he is very respectful to all customers and he can tell you anything bout how to work it or how many amps you should do not to burn the coil. Go to VapeCity in Deer Park !!!! read more

Came by late at night around 1am looking for some good CBD with a coworker and my guy working the night shift hooked it up hella bad with juice and CBD and gave me some advice on a new vape. I recommend coming here at anytime of the day, I hope the day shift employees are this good. read more

I am SO impressed with vape city deer park. Cristian was an excellent sales associate, he was very knowledgeable about the selections and even went above and beyond and threw away my trash for me. My experience was godly and that's putting it mildly. Simply ecstatic. Will shop again read more