I have used this service several times the last two years and it's the best transportation and car…read moreservice I've ever used. They are reliable, good combination. vehicles are clean, and there is no price gouging like the limo companies. Their prices are very fair. This is truly a great, personal driver company. As a woman traveling by myself at times I feel very comfortable with them. I will be using them for taking my elderly parents to medical appointments. I highly recommend them.

I am freely doing this review because the service was outstanding ,would I recommend absolutely…read more Great communication regarding transportation pickup , extremely clean vehicles, very courteous and Patient;.prompt Pickup andassisted with getting me wheelchair and getting luggage into airport

We used RDU Airport Shuttle to and from RDU recently. The communication with drivers was spot on…read more Arrival at home and RDU was on time. Vans were clean, and drivers were friendly and professional. No more Ubers for us when going to and from RDU. Maybe a few dollars more... but we'll worth it.

We had a great experience with My RDU Airport Shuttle. I found this company on Yelp as a good…read morealternative to Lyft, Uber, and parking at Raleigh Durham International Airport (RDU). For this particular trip, My RDU Airport Shuttle made more sense than parking at the airport after doing the cost calculations. It cost $72 roundtrip, before tip, for My RDU Airport Shuttle to transport my wife and me from our home in Chapel Hill to RDU and back. It was a $33 *flat* fee plus $3 RDU Airport Authority fee each way. I tipped our drivers. I tipped the first driver with credit card. He had a Square card reader attachment for his phone. I tipped the second driver with cash. In comparison, at the time, rides with Lyft (Standard) and Uber (UberX) would have cost about $26 and $38, respectively, to get from Chapel Hill to RDU (one-way) using the set pickup time option. Note Lyft and Uber prices vary. Those just happened to be the prices I pulled at the time. My RDU Airport Shuttle isn't necessarily cheaper than using a ridesharing service, but ridesharing services aren't strictly in the business of transportation to and from RDU. I think there's some value in that with My RDU Airport Shuttle. For each of my rides with My RDU Airport Shuttle, I received detailed reservation confirmation emails and attached PDFs. They included clear instructions with what to expect both when departing RDU and when arriving at RDU. For our outbound flight, our driver, Ike, showed up to our home about 20 minutes early. He called and texted me to let me know he was outside. He told us to take our time. Ike wore a blazer over a Carolina T-shirt and picked us up in his Lincoln Town Car. It was nicer than your Standard Lyft or UberX. For our inbound flight, I received a text from our driver, Dexter, as soon as I turned on my phone after landing at RDU. He welcomed me to Raleigh/Durham and let me know that he had been tracking our flight. Per the company's instructions, we met Dexter at the designated pickup location: RDU "Prearranged Services" Zone 8 (purple sign). Zone 8 is for all airlines except Southwest. The Southwest pickup location is Zone 1. Dexter proudly wore his Raiders gear and picked us up in his minivan. Ike's car was unmarked. He also works for himself, Ike Transportation. Dexter's van was marked with "My RDU Airport Shuttle," phone number and web address. Both Ike and Dexter were professional, pleasant, and excellent drivers who provided smooth, safe, and comfortable rides. Thank you, Ike and Dexter. I would gladly use My RDU Airport Shuttle again. They have my recommendation.

I've decided to use the car service for all of my travel in 2026…read more I started using Express RDU in 2025 Friends have offered to drive me and pick me up, but here's the thing that could be an inconvenience to people and anything could happen and then I don't make my flight or the flight is horribly delayed! Then I thought about doing Uber and I did the math and this Car service cheaper than Uber But more than that, it's "peace of mind." Gopal, who is the owner-- a lovely and kind man and the last time I used him it was when I went to California in November and when they arrived to pick me up, his wife was with him Such a lovely woman. I know a lot of times when you get picked up after you've just been on a long fight you don't want to talk to anyone, but honestly, it was such a pleasant If you're in need of a Car service that's reputable and professional I highly encourage them! I will be traveling a lot this year-- Its the Year of Lauren Some of my travel I'll be driving but when I have to get on a plane they are now my go to Car service

Express RDU was a pleasure to work with. We had a late arrival into RDU and an early departure out…read moreof RDU and the drivers were both right on time. They provided great service for our family. We will definitely use them when we are in town again. Thank you so much!

Maggie was our driver for both trips (to and from RDU). She was warm, welcoming and professional on…read moreboth trips. It was like having a family member drive us and so nice to have a friendly face welcome us after our 2 1/2 week trip to Europe! We will definitely use Townie services again.

We use Townie every time we travel to and from RDU. They have always punctual and polite. Highly…read morerecommended.

Blue Diamond gives wonderful service to all of its customers. As a limousine company owner myself,…read moreI find it especially impressive when other businesses go above and beyond to offer good service. With prompt, professional and friendly staff, clean vehicles, and good customer service, one cannot go wrong using this company for business or pleasure purposes. If I am ever in the Raleigh area again, I will be sure to contact Blue Diamond.

I just witnessed one of your buses hit a small sedan in downtown DC, and your driver did not even…read moreslow down. I honked and signaled to him, but he refused to pull over. These drivers are reckless and irresponsible and should be held accountable.

Jose is fabulous. Despite having to make several changes due to flight delays, he made the changes…read moreswiftly and with kindness. He was wonderful to talk to. Communicated quickly and efficiently. Beautifully clean car, early to pick us up from home and the airport. We plan on using Kings every time we travel. Wouldn't use anyone else. Definitely 10 stars! Lisa Klein

We used Kings Transportation to go to a Hurricanes game. They arrived on time and got us to the…read moregame on time. Our driver was able to get us to the door of the arena! The driver was great. We will definitely use them again if the need arises.

My first Uber experience in the Triangle was good and a little bit better than I expected. It was…read morejust the luck of the draw the driver I happened to get. Generally, it's what you'd expect of a good Uber ride. When it comes to Uber and Lyft, I typically just use the app that's offering cheaper fares at the time. However, in the case of the Triangle - more specifically, Chapel Hill - I've actually been limited to which company actually has vehicles available. I used Uber in this instance because Lyft didn't have any rides for me on a Thursday morning around 11:00am. The first time I used Lyft in the Triangle, it was because Uber had no rides available. So, if you're coming from a bigger city like me (Atlanta) and/or are used to using Uber and Lyft in bigger cities, note that Uber and Lyft aren't as prevalent in the Triangle. Coincidentally, I paid the exact same amount for my Uber ride as I did for my Lyft ride. My Uber ride took me to the car shop and my Lyft ride picked me up from the car shop. My Uber ride (UberX) was 5.51 miles and 19 minutes. It cost $9.03 for the trip fare, $1.89 for the booking fee, and I tipped $2.00 for a total of $12.92. In comparison, my Lyft ride was 5.47 miles and 12 minutes 28 seconds. The fare was $10.92 and I tipped $2.00 for a total of $12.92. My Uber driver was Jonathan. He had a relatively new and clean silver Nissan Sentra. He was very professional and polite. When he picked me up, he verbally confirmed my destination with me. Then, he offered me both hand sanitizer and small bottles of Deer Park water, which were already placed in the cup holders in the back. A nice touch. Jonathan and I talked about Uber and Lyft. He drives for both "full time." Similar to how I choose based upon which company is offering the better fare at the time, Jonathan chooses to drive for the company that pays more at the time. According to Jonathan, in general, Uber pays more. I would've guessed that since I've noticed over the years that Uber usually has more expensive fares than Lyft. However, I've also noticed in recent years that Uber's fares have become more competitive and comparable to Lyft. Free market, baby. Jonathan, who lives in Chapel Hill, told me the longest drive he did for a customer was to Greenville, South Carolina. According to him, driving more miles is more lucrative to a driver than driving more trips. I like that both the Uber and Lyft apps allow you to rate, review, and tip your driver before your ride has completed. That way, you don't have to mess with your phone after you reach your destination and exit the vehicle. In the past, I found that often to be a hassle, so it's nice to have the option to rate, review, and tip ahead of time now. When tipping an Uber driver, tips are charged separately by Uber. When tipping a Lyft driver, your tip is added on to the Lyft fare and charged as a single transaction. Also, Lyft now gives you the option to combine multiple trips in a single day into a single transaction. To my knowledge, Uber does not offer that. Uber charges seem "fragmented" in this regard, but I don't mind the detail. It might cost Uber more money in terms of credit card transaction fees, though. You can consider my review of Uber in the Triangle to be a companion piece to my review of Lyft in the Triangle: https://www.yelp.com/biz/lyft-raleigh-durham.

My car was being serviced at Chapel Hill Tire Thursday June 18. They sent an Uber to pick me up, a…read moregray electric Mustang, around 5 pm; we went directly from my house to Chapel Hill Tire. I left my keys in the Uber (I know I had them as I locked my house with them). I called Chapel Hill Tire to ask them to contact the driver, which they did on two separate occasions, as well as sent a ticket to Uber. No one has responded 6 days later. Those keys were absolutely in the Uber. So disappointing and costly to me. I won't ever use Uber in future.

I don't know what has happened to Kevin, but he seems to have gone off the deep end. My last…read moreexperience with him was terrible. I will definitely no longer be using his company.

Best taxi service I've ever used. He was on time, let me know when he was coming, and just very…read morepleasant. The car was clean, comfortable, new and safe. Kevin, the driver, was super friendly. He even had water waiting for you! Drove very safely, would definitely use again.

Quick , comfortable and friendly limo car experience in raleigh , hihly recommendedread more

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