Driver drive fast and unsafe. No matter how much you beg and plead for them to slow down so we don't get killed. They just drive faster and always in the left hand lane. I've slowed down on my Uber usage and take the bus even though it's more inconvenient and takes longer but the Uber drivers don't seem to care if they kill you or not most of them can only read a GPS and their GPS is working about maybe 50% of the time. I would suggest using them for small trips like four blocks away, but not like down a busy interstate or a busy artery through town like Wake Forest Rd. in Raleigh, North Carolina. read more

Uber drivers at RDU have a fun tactic: pick up a ride, then cancel right when you get to the airport and grab a higher fare. Pick up times can be 15-30 minutes. Google "Uber issues at RDU" and you'll read about how bad the experience it is. Half the time I take the taxi for faster and cheaper service, but the taxi drivers will play games to hike up their fares. read more

Uber has crap customer service. They just try and find ways to screw you over. Left a phone in the car, tried to flag the drive down. Got him on the phone before he was even gone 2 mins.... He brought it back. Have him a 10 tip. Then Uber charged me 20 more for my trouble. So I don't think much of them. Sometimes they are a necessary evil I guess, but I will definitely be choosing Lyft first. Also, Uber says the driver can keep your items and just say they weren't found. Because they are so epic and are cool with theft apparently. This guy at least said he had it but read their help section and then don't use them lol read more

Make sure to double check your ride route and receipt I had multiple stops I booked and was only taken to 1 stop on my end it showed all my stops but on Uber driver screen it only showed 1 stop. No luck with trying to reach a live person all they tell you to do is contact support through help section but with them using AI it was no help so I just disputed it with my bank. read more

We pre-booked a driver for a certain time to take my friend from the Angus barn in Raleigh to a house in Durham. They never showed up. I was forced to take her home myself when I was heading to the east. Huge inconvenience and a violation of a contract. They are very undependable, and I have not heard anything back from them as far as an apology and excuse. They did refund my friend money after she asked for it. Never again. read more

Uber use to be fair and honest but now they don't seem to care about their customers. Yesterday, I took an Uber from the airport to my hotel, I had just put the order in and it quoted $46.00 and later when I checked it went up to 50.97! They refuse to make a price adjustment when I brought it to their attention. To me this is unethical behavior. read more

My first Uber experience in the Triangle was good and a little bit better than I expected. It was just the luck of the draw the driver I happened to get. Generally, it's what you'd expect of a good Uber ride. When it comes to Uber and Lyft, I typically just use the app that's offering cheaper fares at the time. However, in the case of the Triangle - more specifically, Chapel Hill - I've actually been limited to which company actually has vehicles available. I used Uber in this instance because Lyft didn't have any rides for me on a Thursday morning around 11:00am. The first time I used Lyft in the Triangle, it was because Uber had no rides available. So, if you're coming from a bigger city like me (Atlanta) and/or are used to using Uber and Lyft in bigger cities, note that Uber and Lyft aren't as prevalent in the Triangle. Coincidentally, I paid the exact same amount for my Uber ride as I did for my Lyft ride. My Uber ride took me to the car shop and my Lyft ride picked me up from the car shop. My Uber ride (UberX) was 5.51 miles and 19 minutes. It cost $9.03 for the trip fare, $1.89 for the booking fee, and I tipped $2.00 for a total of $12.92. In comparison, my Lyft ride was 5.47 miles and 12 minutes 28 seconds. The fare was $10.92 and I tipped $2.00 for a total of $12.92. My Uber driver was Jonathan. He had a relatively new and clean silver Nissan Sentra. He was very professional and polite. When he picked me up, he verbally confirmed my destination with me. Then, he offered me both hand sanitizer and small bottles of Deer Park water, which were already placed in the cup holders in the back. A nice touch. Jonathan and I talked about Uber and Lyft. He drives for both "full time." Similar to how I choose based upon which company is offering the better fare at the time, Jonathan chooses to drive for the company that pays more at the time. According to Jonathan, in general, Uber pays more. I would've guessed that since I've noticed over the years that Uber usually has more expensive fares than Lyft. However, I've also noticed in recent years that Uber's fares have become more competitive and comparable to Lyft. Free market, baby. Jonathan, who lives in Chapel Hill, told me the longest drive he did for a customer was to Greenville, South Carolina. According to him, driving more miles is more lucrative to a driver than driving more trips. I like that both the Uber and Lyft apps allow you to rate, review, and tip your driver before your ride has completed. That way, you don't have to mess with your phone after you reach your destination and exit the vehicle. In the past, I found that often to be a hassle, so it's nice to have the option to rate, review, and tip ahead of time now. When tipping an Uber driver, tips are charged separately by Uber. When tipping a Lyft driver, your tip is added on to the Lyft fare and charged as a single transaction. Also, Lyft now gives you the option to combine multiple trips in a single day into a single transaction. To my knowledge, Uber does not offer that. Uber charges seem "fragmented" in this regard, but I don't mind the detail. It might cost Uber more money in terms of credit card transaction fees, though. You can consider my review of Uber in the Triangle to be a companion piece to my review of Lyft in the Triangle: https://www.yelp.com/biz/lyft-raleigh-durham. read more

Uber seems to be all about making the company executives wealthy and not at all about providing quality service. I have used them in several locations across the country and have been disappointed every time. They have so many extra fees. In San Diego, we were charged an airport pick up fee, although we were picked up at a hotel. They also charged us a delay fee or some such, although we were standing on the curb in front of the hotel, when the driver arrived. The driver had his car trunk filled with stuff for his other job, so we could not put our things in the trunk. When you add a tip using a percentage, they calculate the tip based on the total cost, including all the junk fees, and not just the cost of the ride. They like to go the long way, especially when you aren't familiar with the area. In Savannah, we were picked up at the airport and taken to our hotel. The driver parked in an alley across from the hotel instead of going to the hotel drop off area. They just popped the trunk and did not help us with our bags. In Raleigh, the cost for an Uber from the airport was more than twice the cost of a taxi. If you call Uber and want to talk to person, they are very rude and make it clear you are not supposed to call them. In Santa Barbara, the taxi service was much more reliable and lower priced. From my many experiences, I would recommend using any other means of transportation instead of Uber. Overall, Uber is expensive, unreliable, and often not comfortable. read more

Have you ever noticed how UBER in Raleigh does not have a phone number or email address to talk or send a message to anyone about how you like or dislike their services? That is because they do not want to hear from you about whether it is good news or bad news or questions. We booked their services one time and the driver refused to take us home from the airport because the booking only said to "pick us up" but not take us home. Can you believe that. That was the drivers made up excuse so we got out and caught a taxi but lost the money we had already paid to reserve the ride home. We tried to contact UBER to discuss what happened and get our money back but no way to contact them except their website and that does not have a place for questions or complaints. We will never use them again and will never recommend them to anyone. read more

Franklin Honda CRV 3024541 Franklin accepted my ride from the airport. My phone said he was here. Your app showed that he was at my location. I called to ask him where he was parked. First of all, he doesn't even say hello when he answers the phone. The second time I called and got silence, I said Hello? and then he answered. He said he was in zone 8. I did not know where that was. I asked if he could come to where I was and HE REFUSED. He kept saying he was in Zone 8. I asked repeatedly how can I find Zone 8. He refused to answer that question, as well, and kept repeating Zone 8. He also hung up on me more than once. I finally found an employee to help me I informed Franklin of that, and I told him it would be a couple of minutes because it was far from me. When I finally got to where I think he was, I got a message saying that he cancelled the trip. Your app offers no way to provide this feedback. I cannot give him a rating as the trip was cancelled. I tried using the chat, which I guess I type too slow for because it kept disconnecting me. This is unacceptable service. read more

I have been driving for Uber since December 4, 2023, they had a promotion for 120/1180to be completed by January 24,2024. I completed my rides on December 26,2023 and I have yet to be paid for the promotion, I have been in touch with several people at Uber who all seems to be from India and have a different story, I was told three times that my pay was coming in the amount $1,218.88 because this is the Total amount that I did for the rides. I was told it takes 48-72 hours to be paid it has now been over three weeks and I still haven't been paid, I would never recommend anyone too work for Uber read more

I want to share my experience Driving with Uber. On 28 August, 2022, at 12:44am I accepted a ride that had a $37 surge, for a total payout of $41.31. Upon completing the ride, I was not paid, instead I received a message "We're reviewing this trip to make sure you receive the correct earnings. Reviews can take up to 48 hours. My first e-mail to Uber was at 4:10pm the same day 28 August 2022. TWO DAYS LATER, 30 August 2022, Uber responded that the reason it was NOT appearing was because it was a high value trip. Rest assured, the fare would reflect on my statement once reviewed and that should take 48 hours. I called Uber support, and insisted that I speak to a supervisor. The supervisor informed me that the trip was flagged erroneously, because it was not over $100. She assured me that it had been escalated and I would have resolution in FIVE DAYS. September 2, 2022, I e-mailed again, and received another message, that they would get back to me in FIVE BUSINESS DAYS. September 5, after no response, I e-mailed again because it was well past the ORIGINAL 48 HOURS, and the FIVE DAYS the supervisor spoke to me on the phone about. Uber responded, THANKING ME FOR CHECKING IN, and they understood my frustration and were placing their best people on the case. September 7, 2022. I e-mail Uber again, and Uber responds please expect a follow-up within TEN BUSINESS DAYS. read more

Normally I'm happy with uber, always on time when my son needs a ride any where, but sadly you don't service albemarle area where we just moved to n had to try lyft n they left my son hanging 2 times n he had to call out at his new job.. luckly the other days he gets rides. You may want to reconsider the areas you service . read more

I have been driving Uber and Lyft for about a year or so. There are good and bad, of course. GOOD: 1. In my experience, there is far more Triangle activity than Lyft. 2. The Express Pay option is fantastic. 3. 90% of the time, I get good people in the car. 4. Airport runs make the difference in pay and tips. 5. Long rides are great but you're driving back for free. 6. It's easy to sign up. 7. Surges. If you're close to one, go for it. BAD: 1. Drunks are really annoying. But night rides pay. 2. People will always ask for extra stops. And they won't tip. 3. Gas is precious. You'll have to drive extra long to make up the gas money. 4. You'll ruin your car with overuse. 5. Too many oil changes if you drive full time. 6. People will leave trash behind. 7. Prostitutes making advances. 8. NC roads are horrible and will beat up your car. 9. So much construction. All the time. read more

this company is run by assholes i tried to get a ride for someoneone when my phone broke and there is no work around they have no customer service they should go out of business running a low budget operation read more

Two rides with Ubert this week in Raleigh, from the hotel to the beer and then back from the beer to the hotel. Easy, simple and the price that I was quoted was exactly what I paid. And it was a reasonable price. I don't understand why people complain about Uber - if you don't like it, call a taxi. read more

Blue Hyundai Sonata...so uber has a rule that we have to talk....I was trying to go to work and soon as I got in his car he he start talking about what's the name because my mother send the uber for me. So I gave him the name,then he proceeded to say he had to call her to verify...so he did...he started to yell at me saying that its LAW he have to do it...so I said sir, i have a lot on my mind can we please not talk....he slams on brakes hit the curb and starts yelling at me some more to get out...I asked why and all he could say was that I was rude...just because someone is have a rough day doesn't mean there rude. What's getting me is that I even told him that I have alot on my mind and he discarded me and my JOB like I'm not trying to make a living like him...how sad.! I'm posting him up until uber gets rid of him.! read more

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On March 30 I requested an Uber "Select" from RDU to the west side of Cary. Uber describes their "Select" option as "Premium ride in high-end cars". A Toyota Camry showed up to pick me up!! A Toyota Camry is NOT a "Premium ride in a high-end car". The price for a regular Uber was $18-$19. The "Select" option was $32.49. This car should have been $18-$19, but Uber charged me $32.49. After contacted Uber, their reply was basically, sorry, here's a $5 credit for a future ride. After follow-ups, nothing changed. Uber clearly believes deception is an acceptable practice for increased profits. Uber app deleted. Keep your $5 credit Uber. PS: The driver was great, and his car would have been great as a standard car, but not as a "Select" option. Therefore, this issue is with Uber corporation and Uber's customer service. read more

Terrible we were stranded for multiple hours until a nice man driving a trash truck came and picked us up. Never rely on Uber for transportation you will be stranded for hours read more

he Rideshare Pimps Uber and Lyft. The hooker is your car, these rideshare companies are exploiting drivers by the ease and flexibility of driving. The drivers are being exploited by their greedy and inhuman working conditions. The technology and business model weren't designed for the drivers. and here is something to consider. 1. ratings are a misconception,1. acceptance ratings make you feel like they are sending trips only to you when actuality trips are sent to all drivers and the quickest driver to accept the trip gets the trip. but they will hold that against you for not being fast to the draw. 2. cancelations. They will allow you to see where to pick up the rider but not where you are taking them after you accept the trip. 3, upfront fare pricing for trips no longer appeared in the app after COVID. I wonder why they lost money during COVID-19 and are now trying to get the revenue back by stealing from the drivers. 3 the promotions they have are deceptions to make drivers drive more for less money, you are constantly being evaluated on every trip. 3 when gas prices are high, they charge more to riders but give the drivers nothing. they will send you trips just before dropping off a trip which disrupts their GPS. They only allow certain driver feedback choices for drivers and riders in favor of riders.4. they will take the rider's side over the driver's side. 5. The support system is trash! you can't get help 24/7 but that operate 24/7 and often they don't speak you language very well., They don't care about the drivers, the design wasn't meant for the drivers only the riders, and when they find a way to eliminate the drivers they will and now using your routes for driverless trips shortly. Good Luck. read more

UBER has a no policy about smoking in a UBER ride. Nowhere does the UBER web site mention smoke or smoking or what to do if a car is unacceptable.. I'm fighting off an asthma attack and headache from my last UBER ride just moments ago. I guess you just refuse the ride pay the whole fare and input a new trip and hope that the next car ins't full of smoke residue. It's really bad in Durham due to the type of person that drives is more likely to be a smoker in Durham. read more

I placed an order through the Apple Store in Raleigh on 4/30/22 for a computer and an external hard drive and paid extra to have it delivered same day. A driver from Uber showed up with only the hard drive marked "1 of 2". I asked where #2, the computer, was, and he said he had no idea and all he was given at the store was the hard drive, so I would have to check with Uber to see if they were sending another driver. Uber said they never received the order. Apple is still messing with me to replace the "Lost"computer, which was likely stolen. Had I known Uber was Apple's delivery service, I would not have used it. read more

I had used Uber in Jan 2023 to get to a dr.appt in Smithfield from Clayton. Got there after confusion of the driver even with GPS he kept going in circles. then to get back home when calling by 10 minutes before 4 pm, had to wait an hour to get a person to pick us up. Cost almost $70 including tip for a trip that was 14 miles each way. Now need an appt in Clayton where we live across town, maybe 5 miles..Have tried to in advance of tomorrows visit to set up a reserved ride. First 6 times it has said "Pickup area not available, and you can try requesting an On Demand ride or choose a different pickup location"? I tried to locate help on the app, nope..no way to reach or speak to anyone, yet two months ago I had an issue with a delivery via Uber eats, Yes they do deliver and have for at least 6 times in the past 8 months. at that time I had a help issue and there was on the app at that time a way to get chat help. The person though after a half hour and 2x putting me on hold told me to uninstall the app and then add it back to my phone. I did that, still did not resolve. Now I am so annoyed that I feel that there is no help at all with this business and they obviously do not care that not all people have cars. So I will try a taxi and with any luck will find a way to get around, since there are no bus, trolley or any public transportation in this town. I don't know why they are in business if they reject helping a customer who has used them for Uber Eats, but not for rides...think twice people...don't waste time with a useless, bad set up for any kind of service company. read more

Uber ripped me off. I opened an account in December with plans to use it later in the month. I played with the app to learn it and deposited a $50 gift card. The first time I tried to use it didn't work. Since, I have tried to contact Uber numerous times and either don't understand or they will not communicate with me, they only have email help, very slow. Since they do not communicate the only thing I can do is is write complaints on the internet, maybe someone can help me. read more

I was a Uber driver for just a month in Durham NC. Worst job if u are trying to make a living. I wanted to do something on my days off and interact with people. Uber is 3 or 4 times CHEAPER than using a TAXI, SO for the ones that use Uber and look over ur shoulder like they are better than you an you take them from A to B just to get ur door slammed when they get out of the car and do not leave at least $1 tip that will help with gas or they wont rate you. You Uber riders are just "miserable people".. I don't need this. I really did it to help. For all ur riders. Fuck you're. Hope Uber goes out of business so u can go take a Taxi and paid more plus tip.. read more

While on the way to Greensboro from Apex to look at a new home with my husband and 5 month old in the car (just got this car not even a month ago), some idiot who drives for Uber in a white beat up van decided to swerve in between lanes and run over pieces of tire rubber that hit our new car! We pulled next to them and the driver and passenger were both distracted by their phones. As we pulled over to the side of the road to check the car, a huge streak of rubber covered the front right bumper to the passenger door. By the time we kept driving to catch up with them it was too late. Thankfully the black streaks were able to rub off but it did chip some paint away. Thanks Aholes! read more

On two different occasions on rides home from the airport (RDU) the Uber drivers we had ran stop signs and when we challenged the drivers about it they both said they "didn't see any stop sign" like we were making it up! When we pressed the issue with the first driver she said, "well the Lord must have been with us 'cause nobody got hurt". When we contacted Uber about this they refunded our fared. But when I told them I wasn't looking for a refund that I was looking to get the driver off the road they weren't interested in continuing the discussion. It doesn't surprise me they just reported a $5 billion loss for their business. So from now on we will be taking the RDU Airport Taxi company instead. Sure they are a few dollar more but the cars aren't used to live in like so many Uber cars we have been in. And the cars are clean which many Uber cars aren't. Bernie read more

I decided to use Uber for the first time to get from RDU to downtown Raleigh. It would have cost $30 to take an actual taxi, and it ended up costing $24.10 with Uber. I also had a $20 discount, so the trip only cost me $4.10. It was also nice to be able to pay via the app. That's about the extent of the positives for the trip, though. It took 18 minutes for Iyed to arrive. If you opt to take Uber in the Triangle, avoid Iyed at all costs. Once he finally arrived, I discovered that his Toyota Sienna was messy, dirty, and smelled terribly of smoke. The smell was enough to give my wife and me headaches. Iyed also wasn't much for conversation, and had no clue where he was going. He was distracted enough by the directions on his iPhone that I was nervous about getting into an accident. Finally, he didn't let me rate the ride once we arrived! He gave himself 5 stars and told me the total fare... and that was it. Overall, it was a generally awkward and uncomfortable experience. I would have been pretty upset if I actually paid $24.10. My advice for those that are reading this is to set your expectations very low and avoid Iyed. Next time, we'll ask friends for a ride instead. read more

I'm a huge Uber fan! I took an Uber four times when I was Raleigh and had nothing but pleasurable experiences. They were Very friendly and their cars were nice and clean. One driver, Heather, offered us drinks and candy! She was So sweet! I'll never take a taxi again. Just so you know you can get an estimate of how much it will cost to get to your final destination before you commit. It also has a little lightning bolt icon and the amount its surged to during peak times that pops up. read more

I used @Uber in @Uber_Raleigh for a couple of rides in Raleigh. And from what I can tell, the only difference between them, and a regular taxi service is the price. Let me start off by saying that most people think Uber is a taxi service. Uber is not a taxi service, but a program where it just matches people that needs rides with people that have nothing better to do other than drive somebody around. Just like the carpool, or rideshare websites that you can find on the City of Raleigh, College, University, or large corporations website. Just with Uber, you request rides last minute, not in advance. Sort of like asking your neighbor, or coworker for a ride to the store, except it is a total stranger you are asking. With the Uber service, I say that it needs an overhaul. Especially to be in business for so long, and growing. The lack of customer support is apparent, especially if you are a first time Uber user, and have some questions before you ride. There is NO apparent phone number to anywhere. Not even to reach the janitor. So if you have a question, the best that you can do is try and find a way to contact support on their website. And their FAQ section is small. I spent a few hours emailing back and forth trying to ask questions about how it works, and what it needed. For a while I thought I was getting automated canned responses. I sent 3 emails all asking the same question, and it seemed like the person responding to the emails was avoiding them. So I had to ask again, and just put Yes/No at the end of each question. The questions were pretty simple. Uber should make a video about how to catch a ride from the start of the ride, to the end of the ride, and that would make it easier. To show step by step how to ride. Even if it was a cartoon, it would help out a lot. First, you have to load the account. You can create an account with your email address, which is nice. It can be created from a computer, or the app. Second, you request a ride. You input your origin, or it can pinpoint your GPS, and your destination. You are given the option to get a fare estimate at that point. Third, you hit request ride. You see the name of the driver, their photograph, the license plate of the car, and what type of car it is. The app also tells you their GPS location, and approximate ETA. Fourth, wait for them to get there. Fifth, when they arrive hop inside the vehicle. Sixth, when you are at your destination, you just exit the vehicle. When you created the account, you entered a default credit card which your payment is billed too when you get out of the vehicle at the end. You are also emailed a receipt with the fare cost broken down. Seventh, you are given the option to rate the driver, and give comments when you exit the vehicle. The driver never touches your phone. Once you request your ride, you can put the phone in your pocket, and you don't have to pull it back out again until you want to. Since I found it somewhat confusing, this is how the fare is. You are charged a base fare of $2.00 to start with. Then you are charged $0.16 per minute and $0.75 per mile. So if you went ten miles in ten minutes you would be charged $1.00 + $0.16 * 10 + $0.75 * 10 + $1.00 = $1.00 + $1.60 + 7.50 $1.00 = $11.10. I found it better to ahead of time map out my ride on Google for the best route which will take the least amount of time, and the least amount of miles. As far as the quality of the ride and driving skills of the driver, I would say the same as riding with a friend, family member, or cab driver. One of my Uber drivers was a cab driver before he moved here. I rode in numerous cabs, and they drive horrible. I am sure you have seen plenty of beat up cabs on the rode too. So as far as my safety was concerned, I was not worried. My mom/cousin/co-worker/friend are not "professional drivers" yet I get in the car with them all the time. The main reason why I gave Uber a low rating was because of their lack of customer support. They are not easy to reach and get a hold of if you want to talk to somebody. The fares are great, but the customer service side on the corporate end sucks really, really bad. It is almost as if they designed it deliberately not to be contacted. Or at least that is my opinion. But I would use Uber again for a quick ride if I need to, just because the fares are so cheap. But if I was going to go a distance, and it was going to cost me more than $20 round trip, I would just rent a car for the day. That would be the cheapest option for me. #360 read more

Who you gonna call when you've been drinking lots? UBER! Who you gonna call when you need a ride to the airport? UBER (just make sure they don't get a ticket as per new NC laws!) Who you gonna call when you need to get from Fayetteville Street to Glenwood and it's pouring rain? UBER! Uber and Lyft are the newest taxi systems in the Triangle, as they are in many large cities these days, and I'm a big fan. They first rolled out last summer and grabbed everyone's attention REAL QUICK with their free rides, especially good timing when you're trying to hit up all the summer parties and you've only used taxi's overseas. When Uber first rolled out it took a couple months to iron out map issues. However, after those were worked out I was immediately wowed by the easy of the app. All you have to do is open the app up, confirm your location and request your driver. Uber has fancier car for the fancier of us and regular cars for the average paying customer (both available with the push of a button). I also appreciate the fact that you can request a minivan through the app AND during the summer you can even get an ICE CREAM TRUCK! Uber gives price estimates for rides on the app but they don't let you tip the drivers (and drivers refuse cash tips). I also like that the company makes me feel like a person, sending out monthly e-mails updating about specials, policies, safety measures, charities, etc. What you have to watch out for with Uber are their "multiplied rates." While they do notify you that it's happening through e-mail, it's pretty insane how high they get and you've got to be careful on major holidays to make other plans if going home during these "busy" hours. I've taken a dozen Ubers all over the southeast and have never met a driver that made me feel uncomfortable. Some are talkative, some are silent but they're people, like you and me. Plus, the e-mail receipt is easy to understand and track: a map of your route, drivers name and price shown from the base fare, distance and time calculated. So, download the app and take advantage of the convenience (also, make sure to use a code when you download the app: there is at least ONE free ride you can get--OBWRB will give you up to a $20 ride free!) read more

My friend and I used Uber to travel to four locations over a weekend in Raleigh, NC. We were in town for a family wedding and didn't want to fight traffic as we really didn't know where we were going. The service was fast and the drivers were very friendly. The cars were spotless. It was our first experience using Uber. Ordering a car was super easy and the cars arrived within a few minutes. I was texted a photo of the car, license plate, and driver, a description and name of driver were texted also. Most drivers we had actually asked if I was Wanda. As a precaution one of us always went around the back to check the tag. Can't give six stars but I would if I could to the drivers and service we were given In Raleigh! Thank you Uber for making our special occasion even more enjoyable! I highly recommend Uber in Raleigh, NC. read more

I tried 4x to get a Uber. First one showed up and stayed 3 minutes and. After numerous attempts Uber cancelled my account. Mind you this is my first time and I'm a senior. Not a good company at all. Beware if this company. read more

I used Uber for the first time Saturday night. It was great, however when I tried to get a driver this morning I could not. Is Uber not for early morning needs? It was very frustrating. I also thought your first ride or $20 was free signing up for the app??? I did finally call 919-333-3333 cab company which I probably should have called in the first place. Sometimes it's not about what is cheaper but who is reliable. I need to try Lyft maybe they are better. read more

Big fan of Uber in Raleigh. Most of the drivers are courteous and professional but occasionally you get a bomber of a car or driver. You get what you pay for - but the value of convenience is why I like it. read more

This post goes out to the UBER Drivers of Raleigh, NC! Let me first say, I'm probably 1 of the FEW UBER female Drivers. I'm also employed at a well known hospital in Durham. I speak English, I don't smoke, take pride in my appearance, I offer a bottle of water, tic tacs, chewing gum and a friendly smile. I greet my riders with a "Hello, how is your day/evening going where are we headed? If I'm not sure, I ask have you been there before, would you like to direct me"? When offered a "tip" I simply say, "Please enjoy your evening on me and be safe and call UBER again"! I have to say this has been a enjoyable way of making extra monies. As for my UBER driver rating -- 5.0 *** 9/8/2015 read more

As an Uber driver when you call there support it horrible. It in another country and everything they go by is written. I had a cancellation by NC state college where there r several round abouts pick her up at the tower. Did not get paid for cancellation because it took too Today went 10 minutes out my way to pick up. The person put wrong address and her phone didn't work. Uber could not help because it didn't show on dashboard but she could see the time trip came in and when I had to cancel it. Told to call back in 48 hours. Support is overseas and no help at all. Uber driver read more

I took an Uber the other day, the driver was telling me that he loves his job, he is his own boss, no one tells him what to do...then I said; turn right. Majority of drivers are friendly and don't cause any hassle. But this is the one profession where you don't want someone to go the extra mile! There are some drivers that start the waiting charge literally after two seconds, don't press the button when you can see me approaching or when you can't find the address! Some drivers don't clear out their trunk. I get this is your personal vehicle dude, but dont you think you should make space for suit cases by removing your stroller and garden cinder blocks when you accept an airport pick up? I had one guy show up at the airport with a two seater smart car. You know those cars that look like toys that can't make it onto the highway without being smashed. Well, that was nice for me hold my 50 lbs suit case in my lap in the front seat. read more

I ride Uber like once a week. Lately when I request a ride and I am quoted an amount of $6.50 than charged $10.30. One time when I contacted them they said the driver started the fare before they picked up. Last Saturday I requested and Uber X . Again the charge was $4.00 higher when I contacted them they said an uber XL was sent even though I requested an X. Here is their response. There are drivers coming from out of the area and price goughing. Here is their response: Thanks for reaching out. Our system indicates that you selected UberX for this trip. We understand that this was not the UberXL vehicle option you intended to select for this trip. However, we can't adjust the fare at this time because you completed the trip. read more

I am a driver for UBER. I love it. I grew up In Durham I also am a mom of four young children and find that this gives me the freedom to make money AND be a part of my children's lives. I came from a company where I was working 130+ hours a week. I enjoy meeting new people and as I was a bartender in college, I love giving rides to people who are drunk, at least I know they didn't drive. ‍. I'm sorry for those of you who have had a bad or scary experience. I'm hoping to change that one ride at a time read more