I have been going to see Christie for almost 4 years now and she is the best stylist I have ever been to. She is also the owner. By far, Vanity Salon & Spa, provides the best customer service and prides themselves on serving their clients.
I don't normally post reviews, but after reading some of the recent negative comments, I had to post this. I find it hard to believe that YELP allows people who were not even in the salon or who probably never visited the salon to post reviews for other people. There is something seriously flawed about that review system. One is in Glendale, CA and the other is in Florida. I bet they get to the High Desert often and probably have no idea where Apple Valley is.
I was actually in the Salon when this young girl tried to go from Black to Blonde. It was obvious she had already wrecked her own hair with "box color" and tried to come to a Salon to have someone else to blame. So lets get the "real truth out" like another reviewer wants to comment and post a review about. I heard the stylist tell this young girl she was taking a chance and she should probably wait till her hair was healthier since her hair was already in bad shape, and the girl insisted on moving forward. The mistake that the Stylist made was thinking she could work miracles and actually help this poor girl out, her hair was already jacked up and damaged. She wanted to complain and have someone to blame after the fact. Get over it, she ruined her own hair long before she walked in to that Salon. I did the same thing when I was younger and thought I knew everything and never listened to advice. It is only hair, it will grow back!
And to say nobody tried to correct or help the situation. The owner, who stopped doing my hair in an attempt to intervene and help the situation, offered the girl conditioning treatments to improve the quality of her hair. She refused and only had her boyfriend make a scene in the salon over the price she agreed to pay. I think they already knew before walking in, that they were going to try to get something for nothing.
Like I said, I don't normally post reviews, but someone needs to defend the hardworking owners who are trying to build something to support themselves and their families. They are not perfect, but I can say that the owners of this business try and provide a great service for a moderate fee. Critics use sites like this as an easy platform to try to destroy what others have built, and to them, I say shame on you and your coordinated efforts to have friends who have never experienced this business post bad reviews. Look at all the other reviews for this business. They must be doing something right.
Kudos to Christie and her staff at Vanity Salon and Spa for taking the high road. They are not perfect, but they are great at what they do and they try to make every customer happy and satisfied. As long as they will have me as a client, I will always come back to support and use their business. read more