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    VanHawk Roofing & Restoration

    5.0 (1 review)
    Open Open 24 hours

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    9 months ago

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    KUSTOM

    KUSTOM

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    Kustom helped set up drying equipment after a pipe freeze burst in our master bathroom in the…read morewinter! They Helped save a lot of damages to our 120 year old home!

    My parents house burnt down in March 2023 (total loss) from the very beginning we have had…read moreproblems. When they started cleaning our house they took stuff they weren't supposed to and also left a bunch of stuff that could've been salvageable if we would have gotten them out of the house. They left their cigarette butts everywhere and even trash from McDonald's. They ended up trashing it more than cleaning it. They did 0 work on the house for about 2 months. When we went to their off site warehouse to go through our valuables we had at least 5 or 6 items that wasn't ours and a bunch of stuff they weren't supposed to take from the house. They admitted to messing up so we just moved on, until they brought us back our stuff after being cleaned and we had another 3 or 4 items that isn't ours. I'm sure we have some stuff missing that we don't know about yet. They then sent my parents a $30,000 bill for a bunch of stuff that they weren't even supposed to take out of the house. Their contractors also can't seem to work within the budget from insurance and led them on a wild goose chase. Trying to make them get rid of things the way they were before. Here we are now, in October working with a different company. I would never recommend this company to someone. 7 months later and it is now taking twice as long because they don't know what they're doing.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.5
    (108 reviews)

    My oh my was this a story full of cataclysm, angst, and drama…read more Bizarre situation but we had a precious item of jewelry fall off and into the toilet AS THE TOILET WAS FLUSHING! To make matters worse it was like 11 pm on a Friday. Almost every plumber we called said to kiss it goodbye. But roto-rooters told us to shut off the water and don't flush any toilets and wait for them to come... they eventually sent out two absolute heroes to our house. They put a snake camera in the pipes and located the jewelry. They tried to fish it out with a coat hanger but the jewelry was close to falling over an edge and being lost again. So the man, Terry was his name, exercised expert judgment and said we would do best to came at it from underneath, through the dry wall. He said he knew exactly where it was and we don't want to give that up. (This turned out to be a genius decision and may have saved our bacon). He called another man named Juan that came out to cut the dry wall and pipes. He said he was nervous but Juan acted with pure poise under pressure. I'm talking Jordan in game six. Im talking Tom Brady down 28-3 in the SuperBowl. Hall of fame performance from Juan and Terry both. He cut as soft as possible so the jewelry wouldn't fall down. They shined a light and could see it in the pipe. It was so close to the drop! I'm talking 2 inches away from falling over a cliff. They had the clever idea of putting a drill bit right thru the middle of the jewelry to hold it in place - I mean Terry was out here making Bill Belichick level game-time decisions. They then cut the pipe and for a moment we waited with baited breath cuz we thought we lost it again. But then Juan handed it to me. We cried tears of joy. God bless you, Terry, Juan, and Roto-Rooters! Please give these men a raise or infinite job security. I am forever grateful. Just typing this up makes me want to cry all over again.

    I would give 0 if I could. Extremely unprofessional. Ghosted me on service 2 days in a row with no…read moreexcuse. DO NOT USE!!!!!! Worst branch of Roto Rooter I have ever experienced.

    Midwest Remediation

    Midwest Remediation

    2.0
    (30 reviews)

    Shame on Midwest Remediation. I initially thought I was one of the few with a grievance, but after…read moreseeing so many similar complaints, I am shocked they are still in business. Following a flood in my basement, I requested a quote on December 18, 2025. Seth repeatedly led me to believe the estimate was almost ready, causing me to delay hiring a different company--a decision I deeply regret. They didn't actually start the work until January 2026. Furthermore, they were completely dishonest about the costs. I was told the total would be $21,000, but that a $5,000 credit would be issued via a change order because they used cheaper materials. I have the text messages to confirm this agreement, yet they are now claiming no such promise was ever made. Their lack of integrity is appalling. Avoid this company at all costs.

    Don't use them. They quoted me twelve hundred dollars to remove duck work under my bedroom and…read morebathroom. They only removed three feet of duck work under my bathroom but they are still trying to charge me for all of it. And now , the salesman that came out to give me an estimate is telling his boss that price that he gave me of twelve hundred was only for the bathroom , not the bedroom that is a lie. The salesman's name that came out to my house is Drew Smith. I still have a septic smell that blows into a house when the furnace comes on. Because they did not remove all the duck work that had receptic water in it.

    VanHawk Roofing & Restoration - contractors - Updated August 2026

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