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VanDuzer Mechanical

4.2 (5 reviews)
Open Open 24 hours

Services - VanDuzer Mechanical

Air duct cleaning

Plumbing inspection

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Sears Carpet Cleaning & Air Duct Cleaning - Carpet Cleaning Special save $60.00

Sears Carpet Cleaning & Air Duct Cleaning

(6 reviews)

The customer service of the office and customer consideration has been poor. I tried to speak with…read morea manager at least 6 times leaving messages with their message board. Each time I was told the same thing; that my message/complaint would be sent. I've asked for a return call each time. I have yet to receive a call. This has been going on for two weeks. At this point I'm expecting a huge discount after not getting my carpet cleaned two weeks ago because the machine was broken and there was no replacement. It altered my entire day and I wasn't offered a thing. In the summer I was told my message would be forwarded and the same thing, no one called. I'm disgusted with the run around that I've been given. It's completely unprofessional!

Absolutely deplorable. I scheduled carpet cleaning after having to argue to honor a discount…read morecoupon. Someone showed up and refused to do the job because there were clumps of dog hair on the rugs though he claimed to have "the exact same equipment as Stanley Steemer" who, when used in the past, NEVER had issue with hair on the rugs and whose equipment cleaned them with ease. The representative was rude and must have told me twenty times to bring in Molly Maid. I asked for a direct contact to call Jonathan who scheduled the visit but he refused. Is Jonathan the Pope or someone so high and mighty that I am not entitled to contact info? Then I was told Jonathan would call me that day and nearly one week later I have heard nothing. Even for a higher price I will go back to Stanley. No wonder Sears is slowly going out of business.

VanDuzer Mechanical - plumbing - Updated May 2026

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