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    vanderbuilt audiologist

    5.0 (1 review)

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    Audiology Associates & Hearing Aids Today

    Audiology Associates & Hearing Aids Today

    4.8(17 reviews)
    3.3 mi

    DISORGANIZED AND LACKS COMMUNICATION. I am so incredibly…read moredisappointed. I scheduled an appointment and arrived at the scheduled time only to find out that there was no appointment scheduled for me. I reminded the receptionist about the specific conversation we had, and she said she remembered it, but somehow the appointment was not recorded. She then said that there was a cancelation at the same time I arrived and the doctor could see me right now. She gave me a packet of paperwork to fill out. 10 minutes later when I returned the paperwork, she said that actually the doctor will NOT see me as she needs to go home since her child was diagnosed with strep infection and she didn't want to expose her own patients. I was so frustrated at this point that I decided not to come back for another appointment. A few minutes later as I drove away from the parking lot, the receptionist contacted me to let me know that the doctor's husband was now able to babysit the child and now she CAN see me. I was completely shocked by continued back and forth lack of communication. I said I would not be returning. You think that's it? NO! The doctor then called me to let me know that in fact based on my paperwork I should not be seeing her at all and go to the ENT!!! I have ringing in my ears, if an audiologist is not the right place, then I am a total idiot. Needless to say, this is the last time I am going to this place.

    Gina and her knowledge,patience and understanding made getting my hearing aids such an easy…read moreexperience.. My hearing aids changed my life so I can participate in all conversations and not feel left out.. I'd also like to shout out to Jennifer who works with Gina..she is always willing to help me with things if Gina is not available.. They are a fantastic team and I recommend them highly to anyone who is struggling with hearing loss..

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    vanderbuilt audiologist - audiologist - Updated May 2026

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