I've been in plenty of Bomgaars and this one is big!! They have almost anything you'd need to…read morecomplete a honey do list you might have going. Plus all kinds of farm stuff. Need to corral those piglets, they have the fencing you'll need. Grimes has been needing this for a long time. A place closer then Home Depot for those little things you need on a Sunday afternoon and really don't want to drive anywhere.

From the owner: Bomgaars is a family-owned and operated retail establishment that serves the needs of farm, ranch,…read moreand suburban customers. Our comprehensive product offerings encompass a wide range of categories, including farm equipment, agricultural supplies, workwear, footwear, hardware, automotive parts, tools, power equipment, lawn and garden equipment, and much more. Serving customers in Grimes, Iowa

I brought a machine in for service since they were a dealer and recommended by the district manager…read morefor the unit. They quoted me $6k. When I picked up the unit the charge was $8k. I had to bring it back 4 times over 9 months because it never worked or shifted as it should. While in their possession they damaged paint and decals on hood and fender. They do not take responsibility. They blame the manufacturer & the district manager rather than making it right. I would have been better off junking it than having the fix it. Buyer beware.

I had a HISUN brand side-by-side that was running poorly. I dropped it off 3/11/2023 and it drove…read moreoff the trailer. The spent 3 1/2 months chasing an issue and spent $561 on parts and $440 on labor. In November they informed me it was fixed. I brought it home and it didn't not make it a week, so I took it back. Another 4 months and I was informed it was once again fixed. This time I paid $284 in parts and $170 and it did not even start to load it on my trailer. We pushed it on the trailer and I took it home. I dropped it off at another place and in one week thay had it back to me and stated there was 1/2 gallon of water in the gas, nothing else. It now is on my farm and running like it is brand new. On a positive Clint the service manager and Ron the mechanic were very nice and communicated with me regularly. The General manager blamed the HISUN product.

I can't give this place anymore stars, but if I could I would!!! I have been doing business with…read morethe place for over a year and a half as of this post and have NEVER had a bad experience. Myron (I may be spelling this wrong) and the younger cashier lady with brown hair (I think her name is Lindsey or something like that) are absolutely amazing to work with!!! They helped me more times than I can count with paint, chicks, chicken feed, etc. It's hard to find good, friendly, and helpful customer service at hardware type stores, especially as a woman. This place had always taken amazing care of me and my family! Myron even takes time to engage my two small children and has even introduced my girls to all the employees that pass by. Lol!!! No one takes time like that out of their tasks to show a customer they are important...not just their money. The previous post, which was negative, is about a poor rental experience. That is the one area of the store I have not dealt with so I can't deny or confirm. But as apparent of the managers reply to the post, they do a VERY good job at striving for customer satisfaction. I HIGHLY recommend this store for the specific needs they can meet.

Very disappointing rental experience. Called twice to ask about rentals, rental department never…read morepicked up phone. Should have been a clue. Equipment would not work properly, first wouldn't start, then stalled out repeatedly. Finally returned out of frustration. Cost us $40.00, and we couldn't get the job done. Learn from my mistake.

I purchased a just under 10k mower, I wrote a check out for it, brand new in 2021 from Mobility in…read morePella Iowa. I had told the guy that I wrote the check out to, that you either have a customer for life, or a bad review. I had called them to have my mower service on the 11th of march 2025.. I returned the call to have it serviced again on the 26 of April. They returned my call on May 16th. At that time, I said I had my mower serviced already. I did not, but I was done with them. My coworker knows Tim Pol, the owner and told him that I was in happy with their service. June 11th 2025, I had a call back from the service manager, and he was a complete ass. Extremly rude and tremendously argumentative over the phone. The interaction was extremely awkward. I have never been talked to like that from a business. I think that they make a lot of money, and are payed well, because I can't see how they can afford to lose a costomer like me. Someone who is willing to pay a premium price for a premium service. I think that I am a decent and honest person. I try to do what is the right thing to do. I don not recommend this business to anyone that is looking for any type of service on lawn equipment.

This is not a review of what I purchased but rather the setup of my new tractor. I have been…read moreextremely pleased with my Kioti cab tractor. I bought the tractor sight unseen. I had a few options added and they delivered it to my house. Unfortunately, "delivery" was literally that. I did not get a walk through or anything. As a new tractor owner, that would have been nice. Thankfully, youtube saved the day. I jumped in my brand new tractor to start getting a feel for it, and it immediately started overheating. I contacted the dealer and to their credit, they sent someone out. They discovered that antifreeze had not been filled. Okay, mistakes happen. Fast Forward 1.5 years later. I finally was able to purchase a grapple for the front end loader. It took 4 months lead time (a different company) and when it finally arrived, I hooked it up, the lid opened but then wouldn't close. Long story short, in addition to the antifreeze not being installed, the installation of the 3rd function was missing one of the solenoids. I discovered this while talking to the manufacturer. They provided excellent troubleshooting and helped me determine what I needed. The most likely reason was the solenoid needed to be removed for installation on the chassis rail but wasn't re-installed. I went to the dealer and literally took a picture from the manufacturer's website and pointed out exactly what was needed. Tim promised the sun, moon, and the stars to get it to me overnight while subtlely not taking responsibility, hinting it could've "rattled off". The other solenoid retention nut needed a wrench to loosen, so not buying it. And because I never got a walk through, they never proved it was working about delivery. However, as long as I got it, I could move on. As promised, I received a package the next day. As I looked forward to using my brand new grapple for a weekend project, you can imagine my frustration as I opened an overnight package containing nothing but the solenoid retention nut. I immediately notified Tim, who called me and whined , "I take one vacation day and this happens". Perhaps if Tim was more competent,communicated accurately with his vendors, and took responsibility for his team, he could enjoy his vacation days more. By the way, I took a half day of vacation to use my new grapple (unsuccessfully), so I had no empathy. Anyway, after waiting a week to have a functioning grapple, I finally get what I needed due to the followup of the 3rd function manufacturer. I was really hoping for a local dealer I could trust, but it is clear that Mowbility can't be counted on to service or accurately set up tractors or mowers. Save yourself a headache and shop elsewhere - i definitely will be.