We used Van Nuys Awning 15 years ago to replace an awning and asked them to come out again about a year ago to replace 2 awnings over a pool house building. Both times, interactions were seamless. I was given several options and we were able to decide on awnings which look great. I will certainly call them agailn. The company is friendly, knowledgeable and capable in all that they embark on. thank you! read more

This company is the best! Lots of hands-on work with Donny, the owner. He came out several times to get everything right. Sadie at the office talked me through things and sent out additional fabric samples. The materials are sewn with real care in the construction. We got 2 shades to cover our outdoor kitchen and the temperature there went down 20-30º on the countertops. It all matches everything we had in place. It's a quality product and they were professional in every aspect of the work. Would use them again! read more

Van Nuys Awning - Front view from our house to the back wall. - Awnings Near Me - Newbury Park, California

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Love this company. Yelp shows I gave a four and a five so I am clarifying I give it a five. they travel all over to help customers

I rarely write reviews especially bad ones but this really bothers me. I called and talked to a sales associate who to be honest was not really paying attention to what I wanted. He said he didn't need to come to my house and that he only needed pictures, which I supplied while on the phone with him. He said I would have a quote within 5 days. After two weeks I texted him asking for a status, which he never replied. He never even confirm he got the photos I sent the day we talked. I called the company to ask about this and they said they would follow up. I Finally received a quote from them, days after they said they would follow up. The specs were wrong and the quote was discouraging saying we don't recommend this or that. They didn't offer any options or suggestions on other ways to do what I wanted. Basically this was a waste of my time. After not hearing from them when I called and complained, I called another company. The other company came to my house the next day and measured. They gave me serval options on what would be best for what i needed. I am excited with how this new company treated me and made me feel like what I wanted was important and doable. I felt none of this with Van Nuys Awning. I would advise anyone to look at other options. read more

This review is long overdue. We used Van Nuys Awning in May 2019 for a custom awning over our pool sitting area. Our project was quite detailed and complicated to execute (we have an ultramodern indoor-outdoor living space). Under these challenging conditions the company was super reliable and fantastic to work with. Donnie was extremely professional, knowledgable and took extra steps to communicate and work with our architect. We are still very happy with the superb quality of our awning, a couple years later. We highly recommend Donnie and his team at Van Nuys Awning. You won't be disappointed! read more

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Over 15 years ago Van Nuys Awning installed a wire slide sunshade and several traditional awnings on our home at Lake Arrowhead, CA. This past winter we had over 7 feet of snow in a three day period. The frames of the sunshade and one of the awnings were damaged by the wight of the snow and ice sliding off of our two story roof. When I contacted Van Nuys Awning to see if they would be able to repair the items, they could not have been more helpful. The administrative staff at Van Nuys Awning worked with me to find a time that was convient for me to have the damaged assessed. When the date for the assessment came, the company's owner came to our home to do the assessment and provide a proposal for the needed repairs. Turns out he had been involved in the original installation. Upon accepting the proposal for repairs, I was given a tentative date for that work. It was several weeks out due, in part, to the fact that new parts needed to be fabricated. To my suprise, the company still had the plans from the orginal installation, which helped speed the fabrication process along. Before the date promised, I recieved contact from the company's owner with the good news that the parts were ready, and he wanted to know when he could return to make the repairs. He arrived to do that work on the date promised, and at the time we had agreed to. The installation went smoothly, and while he was here, he gave the entire original installation an inspection and tune-up. For outstanding customer service, attention to detail, quality materials, and a passion for first class work, I recommend Van Nuys Awning. read more

We highly recommend Van Nuys Awning for your custom needs. This was the second awning we replaced and the craftsmanship, fit and finish are top notch. Be patient while your awning is custom built. Trust us, it's worth the wait to have a finished product that you will love. Ask for Arley, and you'll receive the best service and attention to details. read more

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So, let's talk about Van Nuys Awning Yes, there are many companies out there, but no one compares. They were glowingly referred to us...and they did not disappoint. Donnie the owner is a hands-on, honest, professional. We were so impressed for our first installation...that we had him back for a second...(a retractable awning). The quality of his product and his work are superfluous. I am very discerning Our two installation technicians, Jacob and Roy were beyond!! . So knowledgeable, so adept, it all went so smoothly. Thanks guys. Bravo. You did it again!! read more

We have used this company for awnings several times and their job is outstanding and very professional. After they come to see the job and take the measurements you go to their shop and pick the material and the color from their huge selection. They recently did a car port for us and it is great. They do all the planning, manufacturing and installing and they do a great job. Their work is beautiful and solid so you can rest assured you will enjoy it for many years to come. I strongly recommend Van Nuys Awning to anyone. read more

Van Nuys Awning - Awnings Near Me - Newbury Park, California

These guys not only under quoted what the competitors did but they nailed the job and did it in a timely fashion. David Z. Was amazing to communicate with and made the project super easy and smooth. Our awning is complete And helping promote at the pizzeria well before the contractor finished. read more

Van Nuys Awning - Awnings Near Me - Newbury Park, California

My first awning from Van Nuys Awning was Installed in 1991. After 27 years, it was showing a little wear but still working with the same electric motor. With my house facing west, this awning was used daily for half the year plus any other warm/hot days the rest of the time. So when I decided to replace the awning, I was very happy to find out they have the same color available. So I called for an estimate and made an appointment for a measure. While getting the estimate, I asked if the new one could be on Remote Control and I was told Yes! So I ordered a new shade and motor with Remote Control. It's been a couple of months since installation and it is working beautifully! I highly recommend Van Nuys Awning. read more

Van Nuys Awning - Awnings Near Me - Newbury Park, California

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Our designer recommended Van Nuys Awning to me. I had heard good things about them and the Yelp reviews were strong so I reached out. Their rep was supposed to call me to confirm when he would come. Instead he just showed up unannounced, but fortunately I was home. He and his brother, evidently a rep in training, spent quite a bit of time here measuring and discussing the best options for my space, which is a relatively large job with multiple awnings. He told me I would hear from him with pricing estimates by the following Wednesday. It has been over a month and I never heard from him or anyone else at the company again. I guess it's fortunate that I learned how unreliable they are before I ordered from them. I will try another company instead. read more

Called for service on an awning VNA installed some time ago. Took weeks to get response/service scheduled. When they arrived they quickly diagnosed the issue but didn't come with the basic paddle switch and cover that was needed to be replaced. This caused a second visit and charge which took time to get scheduled. Then they didn't arrive but rather called to push it out stating the tech came earlier but had the wrong part. The only issue is no one was at the property and you cannot access the property otherwise. Appointment was rescheduled to the next day. Guys arrived on time but only brought the switch not the replacement cover agreed upon during the first visit and was charged over $500 for a 15 minute visit. In total, almost $1,000 just to replace the paddle switch and they didn't even do the complete job as the old cover was still used. Not a happy customer and will be finding a new company for future awning needs! read more

Van Nuys Awning ghosted me. They deserve zero stars. They came out 2/17 to measure to replace my awning fabric. On 2/27 and 3/7 I asked for the status of the estimate and was told soon. I never heard anything further. Meanwhile , Hoegee & Sons came out, sent me an estimate in 2 days and took the awning for replacement within 2 weeks. read more

Good quality online, but the pandemic caused them to move away. Check the website for online ordering.

I was very happy with Van Nuys Awnings. They replaced the canvas on 2 existing 48" metal frames on the windows in front of my manufactured home. Both David and Michelle were very helpful. read more

We finally bit the bullet to have an automated awning installed over our driveway on the side of our house. We are very thankful we chose Van Nuys Awning Co. Their product is superior. Their price is competitive for the superior components. Their installation crew was fantastic - on time, and their work was superb. The only "issue" we had was the 7 weeks from order to delivery - which they advised us upfront. No problem. The awning looks great; covers our driveway nicely; and, the remote operation is very cool! read more

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This company makes a great product and sold was sold to me by a knowledgeable sales person. Actually, the sales person is the one to rely on when you can't get anyone to help you at the main number. I'll spare you the story, but depend on David Zasloff as your sales person even after the the product has been installed. read more

These guys are great! Five stars! Ours was a custom (very complicated) job on a hillside home in West Hollywood. We couldn't be happier with the finished product. It's as much a work of art as it is functional. From initial consultation through design and installation, their attention to detail and quality workmanship is second to none. It you want it done right go to Van Nuys Awning. read more

I called to set up a quote - spoke with Tino, who was curt and unfriendly. Against my better judgment, I booked the appointment anyway. Tino shows up and immediately I felt his negative energy. He just looks me up and down- Not a hello, not a smile- horrible attitude; made me feel uncomfortable in my own home. With respect to the quote, he had only negative things to say about what COULDN'T be done instead of coming up with innovative solutions to close the deal. Sorry, but I only work with people who think outside the box and make things happen! Every word out of his mouth was negative and his overall demeanor was unpleasant. He irritated me to the core. In the end, he didn't even ask for my email to send the quote. I would rather pay more elsewhere and deal with positive people. Time to sage the house. read more

Horrible customer service. After several weeks of Tom not answering texts, or not hearing me on the phone, or last minute cancellations, we finally get a date for him to come to my home to give me a quote. I wait all morning, calling and texting. No response, and of course, no show. I will not be chasing these clowns again to give them my money read more

We needed to replace our old awning fabric and ordered a new one from Van Nuys Awning. They had to make several install trips due to our old hardware/motor but they kept at it till it was right! Great customer service and installation crews. I highly recommend this business! read more

The company is very helpful- they will help you pick out a style and fabric - they get back to you exactly when they say they will They stick right to the estimate And the work they did for me for the awning has no issues read more

All I can say is they do excellent work and have great prices. They also give great ideas that helped me choose the right awning fixture for my business. Thanks again Van Nuys Awning! read more

Total pretentious jerks who work at this company. The awning guy spoke to me like I was a 5 year old and yelled at me for not knowing my awning lingo. Not to mention wanted to charge me 700 bucks for a 3 ft awning. I will never refer anyone to this company. a##holes! read more

This company has the worst customer service. I do not trust them. I asked for an estimate. It took them a week to come and look. The guy "Andy" said he would send the estimate the next day. I waited a week and called. Their stupid person whom answered the phone said she would get back to me. I waited 2 days and called again. They were so rude. She had an attitude. The guy Andy is never there. I never got the estimate. I am giving my business to someone else. The job I was trying to hire them is a big job. More than $30,000. If they do not want customers why are they even in business. IDIOTS. read more

Don't waste your time. After corresponding with David and giving him all the specs for a simple awning, he promised a quote within 3 days. After 6 days without word, he said they were busy and would have the quote as soon as possible. Two weeks passed, never heard from them again. They have had great reviews for many years, looks like they are now falling down on the job and just coasting on their reputation. read more

I love my new awning, it's perfect. There were a couple hiccups along the way but overall I'm thrilled to see my awning hanging on the side of my building delivered on time. Thank you Van Nuys Awning! read more

Vannuys Awning Did a great job for us. Thank you David for all you did for us. Very happy and grateful with the result and the quality. The customer service was great. We will definitely do our next project with them. read more

We have known of Van Nuys Awning for 30 years now and we are still benefiting from their products. They are a very professional company that does excellent work. If you've ever visited their show room you have seen it for yourself. The place is awesome! They have a place where they display different styles of awnings, a gigantic sewing department, an area where they weld the frames, and even a graphics department. The sales rep Joe knows what he is talking about and is extremely helpful in suggesting awning styles and colors. He's definitely a master craftsman! We have had three awnings made by them. The first two were the same frame and for the third one, Joe suggested a different style which totally gave our house a new look. We love it! During the many years we have contracted with VNA, they made several other things for our home. We had them do some pads for our bar stools that are kind of bamboo-looking to tie into our Tiki lounge. We also have an umbrella that they made that has lasted what seems like forever. The color is still dark green and has not faded! They also do boat covers (ours is still covering our boat after 15 years!). What else can I say? The place is amazing. read more

My HOA was considering using Van Nuys Awnings for a complete replacement project and after the initial contact we were told they would provide us with an estimate within a week. After 2 weeks, prior to our board meeting, we contacted them again asking for an update as we needed to get moving with the project. We left a message and no one ever returned our call. We called again several days later and they said they would be happy to attend our board meeting. The night of the meeting the gentleman that attended was so uninformed and unprofessional we were appalled. I would never recommend this company! read more

Unfortunately, people who really care seem to be uncommon these days. But you CANNOT say that about Van Nuys Awning. From the first receptionist I spoke to on the phone to the guy who went out of his way to deliver my badly needed part to my doorstep...EXCEPTIONAL. My "little" awning problem could have been ignored by a company with lots of big projects in the works. But Mike, the inside sales guy, wouldn't give up until he found the specific part I needed. He even diagnosed the problem with texted photos from my phone. When my 20-year-old awnings need replacement, and it won't be long, I will go nowhere else....Van Nuys Awning! read more

As a contractor who goes in and out of hardware stores on a daily basis, I was extremely impressed by the amazing customer service. Roy took his time to carefully explain and provide me with a diagram regarding a small item I needed replaced on a job. Thank you for your help, it is much appreciated. read more

Great service, great product, fairly priced--good old-fashioned company. They've been in LA for a long time; put awnings on my house in 2000 and last year I had them switch out some of the old tattered ones (the hardware still works great). Nice guys, professional, they go the extra mile for you-- highly recommend them. read more

They have a Great team of experts planning, manufacturing and installing awnings. They just installed a large awning over a patio play area at our school and it's perfect. The awning matches the 2 other awnings that they put in several years ago and we couldn't be happier. They are a busy company, but well worth the wait!! ! read more

These folks installed a retractable awning at my parents' home about 25 years ago. The mechanism is still working PERFECTLY but the fabric finally needed replacing after decades exposed to the sun. Andy came to do measurements; he was a pro. Great pricing compared to others (2 companies never bothered to return calls). The installers arrived early on the day scheduled - Jesus and Henry worked quickly, efficiently and professionally. I am convinced there will be NO issues - they tested the system and it is PERFECT. They removed the old material and everyone is pleased at the results. Can't recommend them enough! Special thanks to everyone at the company!! read more

I'm a private homeowner in Silverlake, and I've been doing awning business with Joe and Van Nuys Awning since 1987 including repeat visits, replacement parts, etc. I have nothing but good things to say about Joe and his crews. read more

David was wonderful in helping me select the right product for my home. We are loving the new awing over our portico. The installers were tidy and efficient as well. Thank you. read more

Although Dave Z. is in sales, he picked up a part and repaired my broken shade crank late on a Friday afternoon. Great service!

2 weeks in to trying to get a quote. No one calls to even set up time. I called back 4 times and all I get is someone will call. If this is how companies work in Cali I am done with it . read more