To say I'm frustrated would be an understatement. I scheduled a consultation for my 11-year-old…read moredaughter regarding an expose and bond procedure for an impacted tooth, and we waited nearly a month for this appointment. I took my daughter out of school and provided the necessary X-rays from our orthodontist, only to be informed that additional images were required. After finally seeing the doctor, I was then told that this office does not offer sedation for children and that we would need to go elsewhere for treatment. While I appreciate being informed of this, I am incredibly frustrated that this critical detail was not discussed when I initially scheduled the appointment. A few simple questions at the time of booking could have saved us both time and money. I was unaware that not all periodontists offer sedation, and this lack of communication made the experience feel misleading. To add to my disappointment, I was told--without any real concern--that I was still responsible for the estimated consultation fee, despite the fact that the office was unable to provide the necessary treatment. This entire process was a waste of time and money, and now I have start over with a different provider.

Dr. Hamal is excellent. I came to her with an emergency...She discovered extensive root decay where…read morean older molar crown had popped off after the second time it was cemented (by a previous dentist.) It was a difficult case. She was surprised I had not felt more discomfort from the infection before coming in. She worked for quite a while to remove all of the decay, as it was a hot mess. She kept the area pain-free for me during the procedure. (And...bonus...I had more energy once my body was not fighting that infection.) Afterwards, she presented me with options about what I could do next. I opted for a dental implant. Her wonderful, efficient staff presented me with an accurate estimate, explaining how and why any treatment charges were slightly more than my dental coverage. (It's nice to know this information in advance.) Again, each subsequent procedure was painless. In my case, there was minimal swelling and bleeding. I'm sure each patient's gum condition and healing outcome is different, but I would trust Dr. Hamal to be able to navigate those differences. She is practical, empathetic, forthcoming...an experienced, skillful professional. I highly recommend her.

Friendly professional staff. They patiently answered all my questions and concerns. Scheduled to…read morestart work next week. Will update my care when completed.

My father and I recently visited East Columbus Periodontist, and unfortunately our experience…read morestarted off on the wrong foot. When we arrived, an employee named Doris Vest was attempting to pronounce my father's name, Berhe, and instead referred to him as "butthead." She claimed she was joking because she couldn't pronounce his name, but I found that comment disrespectful and unprofessional, especially in a healthcare setting where patients should be treated with dignity and respect. I immediately requested a different staff member and was assisted by Bella, who was kind, professional, and completely changed the atmosphere of the visit. I also brought the situation to the attention of Austin and Dr. Maria because I felt it was important for management to be aware of what occurred. While I appreciate Bella's professionalism and the office's willingness to switch staff members, the initial interaction left a very negative impression. Patients should never feel disrespected because of their name or background. I hope the office addresses this issue and provides better customer service training moving forward.

I was losing bone near my upper tooth, which was causing deep pockets. For a while, meticulous…read morecleaning by me, coupled with monitoring and cleaning by my dentist and an extra deep cleaning by Dr Rotenburg, postponed the inevitable. Today, I had the surgery to clean out the area and put bone stuff in there. I was worried, but a call to the office eased my worries. It didn't hurt a bit, even after the numbness wore off. Dr Rotenburg is extremely competent. His treatment plans are sensible. He will not over treat. I highly recommend Dr Rotenburg.

After going to 2 terrible Periodontists I finally found a great one. Dr. Palermo's office was rude…read moreand he tried to pick a fight with me and Dr. Zavarella forgot to remove stitches until I reminded him that they were there. It is an amazing feeling to have a doctor that really cares for you and looks out for your best interests. He is partnered with his Father In Law, Dr. Steiner who is the best Oral Surgeon I've ever met. For complete excellent care, this is the best office for you.

I have been going to Dr. Lowe for years and absolutely recommend. I started with Dr. Lowe at their…read moreold office back in 2012. This is a recommendation is based over a decade+ appointments, procedures, services, and interactions. Dr. Lowe and the staff have been simply amazing and I couldn't imagine going to another dentist. Dr. Lowe has an excellent bedside manner, is very personable, and he and the entire team focus on patient care. Special shout out Missy and to my excellent dental hygienist Melissa who are part of the care team. Dr. Lowe & team offer the best personalized and comprehensive care. I personally do routine cleanings, X-rays, and fillings here. I have even had deep cleaning services, an acrylic flipper made, and then an upgrade to a metal partial for two missing teeth. I know I am in great hands here for oral health and care. Dr. Gavin is newer to the practice and was able to help out with an emery filling and I have nothing but highest regards for her as well. In summary, absolutely recommend and I can't imagine going to anyone else.

Great staff and exceptional dentist that knows what he is doing both professionally and has good…read morepatient relations. Gail T

Dr. Blank did gum recession surgery on me about 5 years ago. I was so scared to have the procedure…read moredone because I had a friend who told me it was the most painful experience of her life. Apparently Dr. Blank works magic, because it really wasn't a painful procedure in the least. He did a wonderful job, and I would recommend him/his practice to anyone. I still have appointments on a yearly basis for them to check my gums, and the staff is amazing. The office is a bit small, but it is clean and efficient. As a side note, Dr. Blank is really a funny guy. He prides himself in being the self-proclaimed "best" at what he does. I won't disagree with him, he's pretty amazing!

Recently had a scaling and planing procedure done with Dr. Alan Levy. He not only has a wonderful…read morebedside manner (very kind, gentle, cheery and funny) but he has been an oral surgeon for 30 years and he knows his "stuff!" I was very afraid of the procedure (blood and gore and pain) and he assured me that there would be very little blood, that he would give me numbing shots for the pain and that the pain would be minimal after the procedure. The numbing shots did hurt a bit (when doesn't a shot hurt, right?) but as soon as I was all numb, he went to work and expertly did his procedure. Afterward when I was getting ready to leave, I noticed a bigger bit of blood and mentioned it and he put me right back in the operative chair and looked into my mouth to discover a few blood clots that he suctioned out. Bleeding practically non-existent after that. Pain level was low enough that I didn't need to even take Tylenol. His office is efficient, clean and a nice place to be if one has to visit an oral surgeon. I recommend him unreservedly.

Wonderful experience and recommend the office and Dr. Gavin…read more Plenty of parking in the facility lot and easy in and out of the office at the traffic light. Great office experience and the staff and team are great here and really look out for the overall patient care. Dr. Gavin is newer to the practice and she was able to help out with an emergency filling. I have nothing but highest regards for her work and bedside manner. Definitely recommend.

From the owner: We practice a full scope of general and cosmetic dentistry with expertise ranging from porcelain…read moreveneers to dental implants, crowns, and bridges. We seek to provide the highest level of care in all aspects of general, cosmetic, and family dentistry and can literally redesign your smile.

RUN DON'T WALK! Most unprofessional dr I have ever met. Staff is lazy. Doesn't followup with phone…read morecalls or pricing. Consultation was a joke. Dr Fred Sakamoto is rough with his patients. I have heard stories. Expensive for the work. Doesn't really take the time to really understand what problems your having. Over estimates the work needed. Please feel free to contact me for recommendations. I found a wonderful periodontist Dr Stoner, Stoner Periodonics. Their company is very professional, staff Followup and very pleased with work. My dentist approved. Prices very good.

This office conducts business very unprofessionally. I had issues with my insurance company…read moreresponding to my bill. Rather than notifying me of this issue, the billing office let over a year pass and instead served me with a lawsuit. I was never once contacted by their office during this time. They offered me absolutely no recourse when I called to speak with them. I offered to pay the balance and was told simply I would have to speak with an attorney. I would not go to this office again if my teeth were rotting out of my head.

As always, the service provided is great. The only thing I was caught off guard with was that my…read morevisit was not going to be covered thru my insurance because I had exhausted the yearly benefit. The office notifying patients of this when they send their notices would make this a lot easier to swallow. I see I will have do a better job making sure I only schedule appointments from henceforth that are covered. I have too many obligations with my grandchild and kids to come out of pocket @ a $150-175 clip per occurrence. P.R.W. Columbus, OH

Great care is taken for your comfort and explanations of treatments are welcomed. The feeling is…read morethat they care about your health and seem to want to assist toward your personal needs. All questions are well received and the answers are presented so you can understand. Very thorough and caring services all the way around. They make you as comfortable as possible given the circumstances. I would certainly recommend them if I were asked.