Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

I drove from Orcutt (North County Santa Barbara County) to this store because of their reviews and…read moreafter having very pleasant conversations with Kim and Howard. When speaking with Howard prior to bringing in my Citizen Eco Drive watch, he was very knowledgeable and patient in providing me a mini-education and tips on how to maintain my watch in perfect working condition. It is hard not to become cynical as one gets older and less trusting, but Kim and Howard are honest, professional and kind human beings and take their work seriously. They were worth the 2.5 hour drive to have my watch worked on by them. If you live even closer, then you are that much more lucky to have a jewler and watch specialist near you.

I recently visited Southern California to see family and had the good fortune of visiting George…read moreThompson diamond company. I was very impressed by the creativity and innovation of the products that they carry ( they have an amazing diamond and gold cover for the Oaura Ring). I was able to purchase a beautiful diamond tennis bracelet that I'm very excited to receive. The staff was kind , courteous, knowledgeable and I was very impressed with the selection they had. I will definitely be back.

Paid 1600 to have my diamonds turned into earrings. Brought my certification gia from blue Nile to…read moredouble check that I indeed get back the same stones I dropped off. Seven people in the shop and not one could help me with a loop or whatever. I'm trying to be cool but my tension rose. I've had my diamonds switched before by a jeweler that was in Ventura years ago ANYWAYS. I'm trying to be cool and say do you have a diamond tester machine? It registered diamond but I noticed that the machine clearly says diamond/moissanite on the machine. I asked for another test and the diamond "pen" registered it as moissanite also. The jewelers that were working both said they think it's diamond that I shouldn't be worried about anything. My sales associate suggested I come back again and talk to Robert and he will help me look at my new earrings to make sure everything is ok. What about this is even normal? No human or technology could put me at ease that my earrings /diamonds were in fact mine??? Normally I would just refer to the laser engraving on the girdle of the stone but I chose a bezel setting and it covers it. This shouldn't happen, this is literally their job. Lastly I noticed that on my receipt it says I paid credit card and I paid cash.

Once again, they worked miracles! I had a pair of earrings I never wore because they hung too low…read more I was told they couldn't be shortened, but somehow they made it happen--and now I wear them all the time! Professional, courteous, knowledgeable, and family-owned and operated. I truly cannot say enough wonderful things about them and their work. Highly recommend!

I've had them repair, rhodium dip and clean my engagement ring and wedding band. They've taken such…read moregood care of my most valued items. I've also had them repair necklaces and turn a necklace into a bracelet and everything came out exactly as I wanted it. Excellent customer service.

The owner here makes all of the jewelry himself. He, his wife, and their daughter help run the…read moreshop. They have always been kind and welcoming to my family. I *love* the jewelry that I have bought here. They are good, high-quality pieces that stand the test of time. My Mom and I are like kids in a candy shop when we come here! Everything is so beautiful, and can be modified to our requests (since, you know, the owner makes everything, you can have custom made pieces). I only wish that they had a website so I can browse and drool over everything when I'm not in town.

Honestly didn't get what I asked for or paid for. Horrible communication, when I asked him to fix…read moreit he fix it and it had black dot on it. Asked him what it was. He said he didn't see it I told him it was right there. He was asking me if I was messing with him. I told him I wasn't but my ring was scratched and dirty. The holder of the diamond wasn't what I wanted either. I'm so upset. The holder is too bulky and it didn't have the stamp of 14k. When I got it the first time. I had to go back in to tell him it needed the stamp. Huge red flag. I paid 650$ for just the holder the diamond wasn't mine

Exceptional service, and I would recommend this store. I took some gold jewelry to sell. The staff…read morewere friendly, and explained the process of valuation and I was satisfied with the price offered. I would definitely use this jewelers again, even though I am not from Camarillo. I read reviews about the store and was impressed so I decided to go there. I am pleased I did.

I've frequented this jeweler store for many years in its current and previous locations. It's a…read morefamily owned and run small business in Old Town Camarillo. Danny is friendly and knowledgeable. In fact, every staff member I've come in contact with has been quite delightful. There's a large selection of beautiful jewelry as well as high end handbags. I am happy with the repair work I've had done here as well. Reasonable prices.

This is a longgg over due review-my husband got my engagement and wedding band with Anderson about…read more10 years ago. Not only is it stunning (yes I still think so 10 years later) but I love that it was hand made and my husband picked out all the details. Along the years I have gained and lost weight due to pregnancy and babies and have brought my ring in multiple times for them to resize it for me. They always do it without hesitation and no charge. More recently I was having some smaller diamonds fall out here and there so they offered to re make the band Holding the prongs so this wouldn't happen. I'm thankful they've worked with us over the years and have stayed true to their jewelry being a lifetime warranty. You won't regret coming to Anderson!

He made me the most beautiful ring. It's everything I wanted. He also made me a personalized…read moreinitial necklace. Dave always listens to what I want and takes it from there. I can always count on him. Dave has done repairs to my jewelry and I have purchased five rings, two bracelets, three sets of earrings and two necklaces so far from Dave and plan to buy more I will never go to another jeweler again. I want quality and that's what Dave gives.

We came in and they were very nice to help us quick wasn't busy and the lady was very…read moreknowledgeable. They had a large selection of different jewels that we saw rings and stones and I was able to try different ones with my fiancé. It was really fun. I had a great time just trying on different things and seeing what fit the best and the price for what I was looking for was exactly what I needed. I highly recommend for you to check this place out if you're going to be shopping for your engagement, ring in the outlet is the best here in Camarillo. I think the only thing that I would say was that was a little bit expensive to polish some jewelry that we took in, but we did it anyway and it takes about a week so it wouldn't be right away, but I'd still recommend doing it here. By the way, if you do get any work done to your jewelry, they can ship it to your location if you're not local.

I had such a wonderful experience thanks to Shey and Noi. From the moment I walked in, they were…read moreincredibly patient, kind, and genuinely honest. I never once felt rushed or pressured to buy something I didn't like or didn't want. They took their time, listened to what I was looking for, and made sure I felt completely comfortable throughout the entire process. What truly stood out to me was their honesty and integrity , qualities that are honestly hard to come by these days. You can tell they truly care about their customers and want you to leave happy, not just make a sale. Shey and Noi are trustworthy, professional, and just all around great people. I really appreciate the experience and will absolutely be returning and recommending them to anyone looking for great service with zero pressure. Thank you both so much!

I went in thinking I would feel out of place. Immediately Dezi made me feel welcome and helped me…read moredesign a perfect wedding set upgrade for my 10 year anniversary. I would return again to design more with her.!

I've been a customer of Jewelry Couture for the past 6 years, and they have always been amazing! We…read morepurchased bands from them years ago, and now that it was time for an upgrade, I knew I wanted to come back. A huge shoutout to Dezi and Shahara, THEY are truly gems! They made the whole experience so easy and enjoyable. They listened to what I wanted, were incredibly patient, and helped me get a great deal without ever making me feel pressured. What I appreciate most is that they genuinely care about their customers and take the time to make sure you're happy with your purchase. After 6 years, I continue to have such a great experience with Jewelry Couture. Thank you, Dezi and Shahara, for taking such great care of me! I highly recommend them!

During the holidays I was required to get my wife's annual diamond inspection done. December is…read morealways a busy time but that was when the purchase was made and the policy issued. None the less my wife and I dipped in for the check up to the Camarillio outlet location. The store was jammed packed with shoppers. Most just window shoppers. There were only two young ladies staffed. They were swamped and managed to keep their composure even with some unruly and rude people that were in the store that day. My wife and I were not in a rush so we opted to watch the show. Eventually after about 25 minutes we were serviced and allowed the girls to catch their breath. A third employee had just came in to assist. These two ladies were True Professionals and the kind of employees that should be recognized. For what it's worth I hope that someone from Zales or even just their store manager see's this post. You need to commend these two ladies as they are two for the Best Jewels in your store. (Vee and Ahelia). Sincerely, Robert Navarro Oxnard, Ca.

Marianne was so amazing and sweet. I felt like I was relaxing with an auntie. We went in to see if…read morewe could fix my original engagement ring and file down the prongs. We couldn't but it was a blessing in disguise bc it turns out I'm allergic to white metal. But she helped my fiance and I find the perfect engagement ring! It was pretty cool bc she took us over to the microscope and showed us the serial number so if it was ever stolen or replaced without our knowledge we would know. I loved the education and the safety of the warranty. I never want to take my ring off.

We spent two hours going over and over and over on my looks, the patience and the passion to make…read moresure their clients are well taken care of is impeccable! Thank you to Kelly for helping us out and walking us through everything! Most definitely make sure i come back for my anniversary or birthdays or just the because! Def know how to make me feel heard! thank you !!!

Communication is poor. Website is not accurate. Claim they can repair things (online and in person)…read moreand then two weeks later l, after dropping off the item, told they cannot. When picking up the item the manager says they cannot do what they said they could. Going there was a huge waste of time. They don't return calls when they say they will.