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    Van Cleef & Arpels

    3.4 (5 reviews)
    Ultra High-EndJewelry, Watches
    Closed 10:00 am - 5:30 pm

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    3 years ago

    Helpful 3
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    3 years ago

    Most beautiful, very sturdy or they fix anything even 10 years after anything happens. Don't get the fake, everybody will know.

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    4 years ago

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    4 years ago

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    15 years ago

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    Bennisson Watch

    Bennisson Watch

    4.3(64 reviews)
    3.7 mi
    $$

    Just picked up a watch from Bennisson's purchased through Grailzee Auctions. Authentification…read moreprocess was easy and report was very helpful. When I went to pick up the watch the people were very helpful and answered all my questions. Communications throughout the process were very efficient

    This was a terrible experience. I found Bennison on Yelp and was recommended due to being close to…read moremy home. Spoke with the matchmaker and stated that I would wind it, but would stop after awhile. I was winding it enough, so thought there might be loose screw or lube issue. He tested my watch on the bench and my watch was keeping acceptable time (+- 4), but they recommended a full overhaul for $700, which is crazy. Its a Selitta movement and only 3 years, so I thought he was trying to gauge me and wasnt addressing the issue. After goung back and forth and not get a good justification for full overhaul, I told him I wanted it back and took it to matchmaker in Gardens Mall. After a brief check the new watchmaker determined that there was a dislodged screw, in fact the entire rotor had moved, see pic. He took a closer look to assure there was no damaged and although there were a few nicks, he determined that the rotor screw became loose, which is rare, but fortunately no detrimental damage to the movement. After a quick fix, reseal and $100 later, the watch was in perfect working condition. I guarantee that the Bennison matchmaker didnt know what he was doing and in fact, his work could have really damaged the movement. Im not one to write a bad review, but this one was warranted! If you bring your timepiece here, proceed with caution, stay informed and bring your wallet.

    Photos
    Bennisson Watch
    Bennisson Watch - The rotor has moved, most likely because of the screw being loose. This is crazy!

    The rotor has moved, most likely because of the screw being loose. This is crazy!

    Bennisson Watch

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    Cartier

    Cartier

    3.8(10 reviews)
    1.2 mi

    I own a Tank Francais watch from the early 2010s and have been planning to have it go in for the…read morefull work up. (Which is recommended every 10 years to ensure the watch is in top shape.) I had put off the service for a while due to other responsibilities or priorities and decided to take it into the Palm Beach location while there after Christmas. This location is located in the same plaza as Saint Laurent and Hermes, along with other stores and brands. There is parking and valet parking but keep in mind when you go that you may need to circle for a spot, especially if you go during a peak time. It's a beautifully laid out store with a great variety of jewelry, watches, accessories, and some stationary items. Because I was there the day after Christmas, I put my name on a wait list to see the watch maker. It took some time as there were people ahead of me, but when the watchmaker was available, he was professional, knowledgeable, and pleasant. He explained the timing, details of the service I was requesting, and where the watch would go for service. I felt confident and decided to go ahead with the service. He promised to keep me in the loop throughout the process. Around early February I received a call from the watch maker saying my watch was back from being serviced. I drove down around store opening and was able to receive my watch back promptly with a travel pouch to carry it in. When I went to pick up my watch on Friday, the store was quiet and not as busy as the first time I went. (I spoke with a clerk over the phone prior to picking up my watch and she explained that week days were quieter and often one did not need an appointment - she explained weekends and holidays are busier.) The store is a beautiful location and has a lot of natural lighting. They did an excellent job with my watch and I was pleased with the work.

    Leslie and the manager are quite useless besides making a commission, which I genuinely feel is all…read moreLeslie cared about. Gave me a scratched bracelet then refused to exchange it.

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    Cartier
    Cartier
    Cartier

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    Van Cleef & Arpels - jewelry - Updated May 2026

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